# PSA: Card Scanner & Grading — user reviews > 719 indexed App Store user reviews of PSA by PSA, rated 4.80/5 from 53,910 ratings. - Source: https://appshunter.io/ios/app/psa-card-scanner-and-grading/id996239729/reviews - App overview in markdown: https://appshunter.io/ios/app/psa-card-scanner-and-grading/id996239729.md - Rating breakdown: 5★ 49,404 · 4★ 2,402 · 3★ 671 · 2★ 235 · 1★ 1,198 ## What do users think of PSA? Overall sentiment: neutral **Pros** - 🚀 Excellent tracking and updates - 👍 Convenient features like grade reveal - 🚀 Smooth and user-friendly app - 🔒 Secure and professional service - 💡 Integrated with useful data like pop reports **Cons** - 🐛 Scanning and card recognition issues - 🔍 Inconsistent grading and lower-than-expected grades - 💰 Expensive grading and shipping fees - ⏱️ Slow grading and order processing times - 🔨 App crashes and bugs after updates **Commonly reported bugs** - Frequent app crashes and freezes - Login and authentication issues - Inaccurate card information and pop reports - Submission status not updating properly **Most requested features** - Ability to sort and filter collection - Integration with eBay for listing cards - Historical market data and price trends - Customizable notification settings - Improved scanning and card identification ## Newest reviews (11 of 719) ### 4/5 — Was great, now very good *2026-08-20, version 7.10.8* The filter button in Offers no longer filters, no matter what you filter by. This used to work, but now is broken. The sort by expiration date in Offers was removed, but this was extremely helpful for identifying PowerPacks offers, which expire in 7 days. It would be great to be able to sort by PSA or Cardladder estimate in Collection. When navigating the offers, it takes a long time for the next 50 offers to load. After you scroll down to the next 50, and click one, it often brings you back to the first 50 instead of keeping you where you were. Which then goes through the same delay. If adding pages isn’t possible, it would be good to select a default loading number >50 cards. ### 3/5 — Turnaround time disappointment *2026-08-18, version 7.10.8* PSA Grading Review I’ve been enjoying grading with PSA for a few years now and have always appreciated the overall service and experience. This time, however, I paid for an upgraded grading service specifically for the faster turnaround and convenience, and my order went more than 10 business days beyond the expected timeframe. I will say that once I reached out by email, PSA responded very quickly, which I really appreciated. Within a day of contacting them, my card was fully graded and ready to be shipped. Overall, I’m still happy with PSA’s service and customer support. My only real issue was the turnaround time, especially since I paid extra for an upgraded service based on the promised timeframe. Hopefully, this was just an isolated delay. ### 3/5 — Video Games *2026-08-15* Great App but I can’t Scan my PSA Graded Video Games like Super Mario Galaxy or Mario Party ### 3/5 — It’s alright *2026-08-14, version 7.10.8* Does not always give u the information that u want or need ### 5/5 — They the best *2026-08-11, version 7.10.8* People say fan boy I say structure nobody does it better ### 5/5 — Population and pricing *2026-08-10, version 7.10.8* Very helpful and they update often. I’ve noticed very much improvement in sales accuracy ### 5/5 — Solid *2026-08-10, version 7.10.8* App runs great ### 2/5 — ㅜ *2026-08-09* ㅜ ### 5/5 — My first PSA 10’s *2026-08-08, version 7.10.8* Just got my grades and I got 3 PSA 10’s…..Can’t express how happy and excited I was upon seeing I had gotten some 10’s ### 5/5 — Perfect *2026-08-08, version 7.10.8* Amazing helps a lot ### 5/5 — Good *2026-08-08, version 7.10.8* Great ## Most critical reviews (10 lowest-rated) ### 1/5 — Inaccuracies *2026-08-25, version 7.10.9* Just sad that they cannot produce a decent app. I’ve been unable to track payments correctly through it for several months now. Combine that with their high fees and I either have to list my cards extremely high and pray or use fanatics collect instead. ### 1/5 — Customer service is bad *2026-08-25, version 7.10.9* I submitted a card, it came back altered and they never gave a reason why despite the fact it was supposed to be included in my purchase. Zero information was provided to me even though I purchased the top grading tier. They were also slower in the turnaround than promised. The app works fine but their customer service is nonexistent - all AI. ### 1/5 — Outrageous cost and turnaround *2026-08-22, version 7.10.9* This is why I don’t like PSA ### 1/5 — We don’t have a choice!! *2026-08-20, version 7.10.8* ⭐ 1/5 PSA’s service has become completely unacceptable. Customers pay upfront based on an advertised turnaround time, only for PSA to change that estimate after receiving and holding their cards. Regular grading is now quoted at an outrageous 70–80 business days, with Dual Service taking 80–90 business days—and those are only “estimates.” Blaming a backlog or “increased volume” is not a valid excuse when PSA continues accepting new submissions and collecting payment. If the company cannot handle the volume, it should stop taking additional orders or honor the turnaround time customers were promised. Instead, customers are left without their valuable cards for months, given vague updates, and expected to simply accept the delay. For a company that presents itself as the industry leader, this level of planning, transparency, and customer service is embarrassing. PSA charges premium prices while delivering painfully slow and unreliable service. I have completely lost confidence in this company and would strongly recommend using another grading service. ### 1/5 — Inconsistent *2026-08-20, version 7.10.8* PSA has elected to time and time again display a lack of consistency for their buyers and those who trust them with their cards. PSA will change the times on your submission to substantially longer terms then originally agreed and provide no compensation or reason as to why. They also have an app interface that limits customers from actually speaking to anyone who wants to be helpful with customer service issues. Hobby needs a new pioneer in card grading and it’s not PSA ### 1/5 — Grades came late *2026-08-20, version 7.10.8* Ordered express and did not get express. ### 1/5 — Overpriced!! *2026-08-18, version 7.10.8* So overpriced, wanted to grade 2 World Cup stickers they said it would’ve been $160 this is awful do not grade please!! ### 1/5 — I heard someone’s collection went missing *2026-08-16, version 7.10.8* How are you going to fix it ### 1/5 — Delete account *2026-08-09, version 7.10.8* Why the hell is it awkward to delete my account from this app? It should be illegal with how difficult it is. ### 1/5 — So inaccurate that it’s just funny. *2026-08-04, version 7.10.8* So basically I downloaded this app and scanned a ton of Pokémon card and then I scanned one and it said it was worth $188 and I was so happy. After that I decided to download another app to see if was accurate. So I downloaded TCG Player and two more apps and all of them said the card was worth 22 cents. 😂 . But now looking back at it it’s so funny how I thought a twenty two cents card was $118. So if you’re going to be scanning Pokémon then I recommend TCG player. 😂 ## Most praised reviews (10 highest-rated) ### 5/5 — Baseball *2026-08-24, version 7.10.9* This app is great for baseball cards ### 5/5 — Les daría un besito en la frente *2026-08-22, version 7.10.9* Me salió un PSA 9 en un pidgeoto ### 5/5 — TOPRATEDCARDS *2026-08-22, version 7.10.9* Best in the game elevate your collection ### 5/5 — I love PSA *2026-08-22, version 7.10.9* It is so fun to scan cards ### 5/5 — Great fast review *2026-08-19, version 7.10.8* Love it ### 5/5 — Help has arrived *2026-08-15, version 7.10.8* Great card reader and price guide help ### 5/5 — John *2026-08-14, version 7.10.8* Good ### 5/5 — Big Thank you *2026-08-12, version 7.10.8* I understand things have been wild this year. I will say though, patience pays off. I appreciate all your staffs hard work and diligence that makes this hobby so special. Thank you all at PSA!!! ### 5/5 — PSA - 10 *2026-08-12, version 7.10.8* The best card scanner to get an idea of what you have in hand and the best company to grade your cards ### 5/5 — Tuffy *2026-08-12, version 7.10.8* Js a great app with accurate spelling rate --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*