# PSA: Card Tracking & Grading — user reviews > 743 indexed App Store user reviews of PSA by PSA, rated 4.80/5 from 57,473 ratings. - Source: https://appshunter.io/ios/app/psa-card-tracking-and-grading/id996239729/reviews - App overview in markdown: https://appshunter.io/ios/app/psa-card-tracking-and-grading/id996239729.md - Rating breakdown: 5★ 52,592 · 4★ 2,651 · 3★ 723 · 2★ 252 · 1★ 1,255 ## What do users think of PSA? Overall sentiment: neutral **Pros** - 🚀 Excellent tracking and updates - 👍 Convenient features like grade reveal - 🚀 Smooth and user-friendly app - 🔒 Secure and professional service - 💡 Integrated with useful data like pop reports **Cons** - 🐛 Scanning and card recognition issues - 🔍 Inconsistent grading and lower-than-expected grades - 💰 Expensive grading and shipping fees - ⏱️ Slow grading and order processing times - 🔨 App crashes and bugs after updates **Commonly reported bugs** - Frequent app crashes and freezes - Login and authentication issues - Inaccurate card information and pop reports - Submission status not updating properly **Most requested features** - Ability to sort and filter collection - Integration with eBay for listing cards - Historical market data and price trends - Customizable notification settings - Improved scanning and card identification ## Newest reviews (11 of 743) ### 4/5 — Sehr gute App, nur der € fehlt leider. *2026-09-20* Sehr gute Updates zurzeit. Die Updates bringen viele coole und gute Erneuerung mit sich. Jetzt fehlt nur noch das man auch die Währung in Euro angegeben werden kann. Dann ist die App perfekt! **Developer response:** Hi, thanks for leaving a review and reporting this issue! We were able to quickly fix this issue and have made several improvements since then. Please make sure you are on the latest version and report back if there are any continued issues. ### 2/5 — Good Luck *2026-09-15* This is more about the grading process and timeline than actual app. Beware of sending cards in that look flawless and then getting them back with damage that was clearly not there when you submitted. Also prepare to pay for a specific timeframe only to have them extend the timeframe by 100% and still not complete the grading by that day and not give a discount or anything. Sent in 2 cards 30-40 day turnaround. Randomly went to check and they increased it to 50-60 days and went on a week later and and was increased to 60-70. That day came and went as well. No email no discount nothing. I wouldn’t have paid the price I did had I known it would take that long. They also don’t give you any explanation to why your card was graded the way it was unless you pay double the cost. ### 2/5 — 110 days in research and id *2026-09-09, version 7.10.10* No one cares about how late they are going to be in the process. ### 4/5 — Yet *2026-09-03* It’s really good And it’s a really good app because it can scan different cards not just one certain card like not just Hockey, but like all any card ### 4/5 — Grading *2026-08-30, version 7.10.9* Really good app, I use it a lot but it would be nice for it to have digital grading before you send it in ### 5/5 — Great utility *2026-08-29* Haven’t had any issues using the app, the scan feature is pretty much always accurate, everything is clear and easy to navigate ### 5/5 — Peter *2026-08-28* Great free service ### 5/5 — Baseball *2026-08-24, version 7.10.9* This app is great for baseball cards ### 5/5 — Les daría un besito en la frente *2026-08-22, version 7.10.9* Me salió un PSA 9 en un pidgeoto ### 5/5 — TOPRATEDCARDS *2026-08-22, version 7.10.9* Best in the game elevate your collection ### 5/5 — I love PSA *2026-08-22, version 7.10.9* It is so fun to scan cards ## Most critical reviews (10 lowest-rated) ### 1/5 — sports card grader *2026-09-10, version 7.10.10* the absolute worst app you can use to grade any type of sports card you have i would 100% never use this app at all say one price then you take another picture of the same card says a different price absolutely a waste of time for the people looking for the real value of the cards you have ### 1/5 — Grades unfair *2026-09-09, version 7.10.10* I sent a card into grading and it was so perfect but somehow it got a 9, while another card in my collection was worse and it got a 10. I don’t get it. It is also extremely expensive and takes forever just for unfair grades ### 1/5 — Disappointed! *2026-09-01, version 7.10.9* I paid extra for fast grading! But wasted my money! The deadline was today and it’s still proceeding! Not even assembled yet! So I paid extra for nothing! Very disappointing! ### 1/5 — Scam beware of grader having a bad day *2026-08-29, version 7.10.9* Grader has a bad day and will take it out on your card PSA (please send again) that’s your best shot if you actually want that 10 your card deserves what a joke of a company ### 1/5 — Psa slacks *2026-08-27, version 7.10.9* They need to stop acting like grading a card is like going to the moon! Smh it’s been over 75 days for my cards and still nothing. I will be disputing this with my bank! A deal is a deal! And charge what they want but can’t keep their side of the deal. ### 1/5 — Horrible Customer Service *2026-08-27, version 7.10.9* Hands down the worst customer service I’ve ever experienced. They sabotage your eBay listings by leaving out highly searched terms from the title, have glitches causing your vault items are unavailable to withdraw or list, and then take days to respond with gaslighting garbage. Stay far away from this company. ### 1/5 — Inaccuracies *2026-08-25, version 7.10.9* Just sad that they cannot produce a decent app. I’ve been unable to track payments correctly through it for several months now. Combine that with their high fees and I either have to list my cards extremely high and pray or use fanatics collect instead. ### 1/5 — Customer service is bad *2026-08-25, version 7.10.9* I submitted a card, it came back altered and they never gave a reason why despite the fact it was supposed to be included in my purchase. Zero information was provided to me even though I purchased the top grading tier. They were also slower in the turnaround than promised. The app works fine but their customer service is nonexistent - all AI. ### 1/5 — Outrageous cost and turnaround *2026-08-22, version 7.10.9* This is why I don’t like PSA ### 1/5 — We don’t have a choice!! *2026-08-20, version 7.10.8* ⭐ 1/5 PSA’s service has become completely unacceptable. Customers pay upfront based on an advertised turnaround time, only for PSA to change that estimate after receiving and holding their cards. Regular grading is now quoted at an outrageous 70–80 business days, with Dual Service taking 80–90 business days—and those are only “estimates.” Blaming a backlog or “increased volume” is not a valid excuse when PSA continues accepting new submissions and collecting payment. If the company cannot handle the volume, it should stop taking additional orders or honor the turnaround time customers were promised. Instead, customers are left without their valuable cards for months, given vague updates, and expected to simply accept the delay. For a company that presents itself as the industry leader, this level of planning, transparency, and customer service is embarrassing. PSA charges premium prices while delivering painfully slow and unreliable service. I have completely lost confidence in this company and would strongly recommend using another grading service. ## Most praised reviews (10 highest-rated) ### 5/5 — So good *2026-09-13, version 7.10.10* Love it ### 5/5 — PSA Grading & Vault *2026-09-12, version 7.10.10* Can't beat the options PSA offers in grading value and vault options. Great customer service throughout my grading experience. I appreciate everything PSA offers in the hobby. ### 5/5 — Spa *2026-09-12, version 7.10.10* Good app👍🏻😉🤣🙄😍🤔 ### 5/5 — Best service ever *2026-09-10, version 7.10.10* I love getting my grades back makes me so happy! ### 5/5 — Gr *2026-09-07, version 7.10.9* 5⭐️⭐️⭐️⭐️⭐️ ### 5/5 — Great Experience *2026-09-03, version 7.10.9* PSA always kept me in the loop and let me know each process. Highly recommend! ### 5/5 — Excellent *2026-09-01, version 7.10.9* So far so good , don’t send in junk cards expecting to get 10’s ### 5/5 — 1 and there’s no debating *2026-09-01, version 7.10.9* The leader in value added! I love PSA :) ### 5/5 — PSA submission *2026-08-31, version 7.10.9* Very easy, painless transition to send my card off for grading. I trust their honesty and integrity . ### 5/5 — Industry Leader *2026-08-31, version 7.10.9* PSA seems to be focused on providing the best most consistent product in the industry, excellent guidance and a great family experience. Thank you PSA --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-23.*