# PSAware

> Real-time situational awareness platform for public safety CAD customers. (iPhone/iPad app by Southern Software, Inc..)

- Source: https://appshunter.io/ios/app/psaware/id1119200622 (this page in markdown: same URL + `.md`)
- Developer: [Southern Software, Inc.](https://appshunter.io/developer/377450203)
- Category: Productivity
- Price: Free
- Rating: 2.10/5 from 27 App Store ratings · 31 written reviews indexed
- Age rating: 4+
- Requires: iOS 13 · 45 MB
- Languages: American English
- Released: 2016-06-15
- Data updated: 2026-07-08
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/psaware/id1119200622/reviews.md

## What is PSAware?

Southern Software's PSAware provides Southern Software Computer Aided Dispatch (CAD) customers with a real-time situational awareness platform for public safety.

## Key features

- Real-time situational awareness
- Public safety platform
- CAD system integration
- Situational data visualization

## Recent user reviews (10 of 31)

All indexed reviews: https://appshunter.io/ios/app/psaware/id1119200622/reviews.md

### 2/5 — Non responsive

*2026-05-07, version 25.1.3*

App fails to load more than not anymore.

### 1/5 — Scam

*2025-11-19, version 25.1.3*

Southern Software is a total scam. All of their products are like using something from the 90s. They prey on local governments and make it impossible for them to escape out of their products.

### 4/5 — Good but needs improvement

*2025-06-15, version 25.1.3*

App is working pretty good. Would love to have notifications pop up that are customizable and maybe a call history

### 1/5 — Do not trust

*2025-05-01, version 25.1.3*

Another Southern Software product that is dated, doesn’t work as advertised, it won’t be fixed. This company does nothing but scam first responders and compromise public safety.

### 1/5 — Horrible App

*2025-03-24, version 25.1.3*

To believe public safety professionals have to depend on this APP from SouthernSoftware to respond to life and death emergencies is beyond belief.    This app is suitable for non critical/emergency  work like dispatching garbage trucks
.

### 1/5 — Frustration

*2025-03-04, version 25.1.2*

Have used this software for the last year plus the app has never function properly as it is marketed. The product has not worked as described from my iPhone. Sales states the app works fine. Our 911 director states he cannot get support from the provider to correct deficiencies. I’m not sure where the problem is but the bottom line it’s broke and has not been fixed and I’m being asked to utilize software in life and death situations that is deficient. And entity that provides tools to Public Safety should step up and understand the responsibility they have to first responders and the public in which they claim to serve.

### 1/5 — Slow

*2025-03-01, version 25.1.1*

I miss the previous CAD software our agency used. This software is so slow to push CAD info and the refresh takes forever. Thankfully, I’m not one of those people that monitors CAD calls like it will somehow affect my social status in the world. However, when I am on shift and need some sort of a short report quickly, this software often lets me down.

### 1/5 — Got a little better, back to terrible

*2025-02-28, version 25.1.0*

2/28/25: Today’s update has rendered this app useless. 

I thought that with the new update this app might improve, mainly because it couldn’t be worse. But I was wrong. The interface is different, but it’s still junk. When Southern Software is selling their product, I hope they are up front about this junk mobile app.  Needs a lot of work to improve.  

This thing will not load calls for service many times and is still very buggy.  Southern Software should definitely be putting out a better product. I’d be ashamed/embarrassed to release this.

### 1/5 — Trash

*2025-02-04, version 7.0.1*

Every time I try to use this app it always seems to crash and never lets me sign in.

### 2/5 — Needs a major update

*2024-06-28, version 7.0.1*

This app would be perfect but it needs a major update. Sometimes it works and sometimes it does not work it would be great to have it work every time you open it especially when you are riding the officer seat on a engine company and your trying to get updates.

## Frequently asked questions about PSAware

### What does PSAware do?

PSAware is a real-time situational awareness platform designed for public safety agencies. It integrates with Southern Software's Computer Aided Dispatch (CAD) systems to provide users with up-to-date information.

### Who is PSAware for?

This application is specifically for customers of Southern Software who utilize their Computer Aided Dispatch (CAD) system. It enhances their ability to monitor and manage public safety incidents.

### Is PSAware free to use?

Based on the provided information, the app is offered for free. There are no mentions of in-app purchases or advertisements, suggesting it's a complimentary tool for existing CAD customers.

### What are the main benefits of using PSAware?

The primary benefit is enhanced real-time situational awareness for public safety operations. This allows for better informed decision-making and improved response coordination by providing critical data from the CAD system.

## Version history (last 5 releases)

### 25.1.3 — 2025-03-05

Fixes issues with some user login capabilities.

### 25.1.2 — 2025-03-04

Fixed issue with data refresh and with logins for some accounts.

### 25.1.1 — 2025-03-01

Fixed issue with local storage.

### 25.1.0 — 2025-02-28

Call notes added to recently closed calls.

### 7.0.1 — 2024-02-09

Performance improvements for call history.

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## More apps by Southern Software, Inc.

- [JMS Mobile](https://appshunter.io/ios/app/jms-mobile/id1364998605)
- [SS Conference](https://appshunter.io/ios/app/ss-conference/id1485244685)
- [JMS PreBooking](https://appshunter.io/ios/app/jms-prebooking/id1502163275)
- [LEAware](https://appshunter.io/ios/app/leaware/id6444663290)
- [SS User Portal](https://appshunter.io/ios/app/ss-user-portal/id6464171192)

All apps by Southern Software, Inc.: https://appshunter.io/developer/377450203

## Related topics

[psaware](https://appshunter.io/ios/topics/psaware) · [alsuper](https://appshunter.io/ios/topics/alsuper) · [softech solutions doo](https://appshunter.io/ios/topics/softech-solutions-doo)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-08.*
