# PSEG Long Island — PSEG LI Account Management

> Mobile tool for PSEG Long Island customers to manage accounts and energy usage. (iPhone/iPad app by Public Service Enterprise Group Incorporated.)

- Source: https://appshunter.io/ios/app/pseg-long-island/id1491997914 (this page in markdown: same URL + `.md`)
- Developer: [Public Service Enterprise Group Incorporated](https://appshunter.io/developer/1490690981)
- Category: Business
- Price: Free
- Rating: 4.10/5 from 8,184 App Store ratings · 288 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.1 · 43 MB
- Languages: American English
- Released: 2019-12-22
- Data updated: 2026-08-25
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/pseg-long-island/id1491997914/reviews.md

## What is PSEG Long Island?

Secure and easy tool to manage your PSEG Long Island account on the go - sign in, pay your bill and review your energy use.

Already registered for a PSEG LI My Account? Use your user name and password to log in.

Not registered? Easily register via the PSEG LI app.

Use the app to:
- Make payments
- Compare and manage energy usage
- Report an outage
- Manage payment options
- Contact PSEG LI customer service

Powerful features:
- Easy sign on with touch/face ID

## Key features

- Make payments
- Compare and manage energy usage
- Report an outage
- Manage payment options
- Contact customer service
- Easy sign-on with touch/face ID

## What do users think of PSEG Long Island?

Overall sentiment: negative

**Pros**

- 💡 Convenient bill payment
- 🚀 Outage map and restoration updates
- 👍 Easy to navigate and understand

**Cons**

- 🐛 Frequent app crashes and bugs
- 🔒 Login and password issues
- 🚫 Removal of useful features like usage tracking

**Commonly reported bugs**

- App not recognizing accounts or passwords
- Outage reporting functionality not working
- Incorrect or missing usage data

**Most requested features**

- Ability to download or print bills
- Improved accessibility for visually impaired users
- More detailed energy usage and cost tracking

## Recent user reviews (10 of 288)

All indexed reviews: https://appshunter.io/ios/app/pseg-long-island/id1491997914/reviews.md

### 1/5 — App pathetic

*2026-08-15, version 6.0.3*

Always have issue to login. Keep getting alert of couldn’t process request. It’s frustrating.

### 3/5 — latest release fixed the FaceId

*2026-08-14, version 6.0.3*

FaceID support working again

### 1/5 — Terrible app, terrible company

*2026-08-14, version 6.0.3*

The crooks at PSEG can’t even get their own app to work properly. Attempts at paying bills randomly don’t go through, viewing bills fails to work half the time, and for reasons unknown it is still impossible to sign up for automatic payments without contacting their useless customer service (who haven’t been able to get it right in 2 years).

### 1/5 — ROLLBACK THE UPDATES

*2026-08-14, version 6.0.3*

Ever since you updated this app the beginning of the summer, it’s been nothing but problems and DOES NOT WORK. It’s unusable in its current form.

FaceID and trying to use a password manager to login DOES NOT WORK.

Switching apps to pull up my password from a password manager and then returning to the app results in the app blanking out my username and password fields.

Even when the app was working like 3 months ago, it showed “Expired Fusioncharts License” for days, and when that finally got fixed, I still cannot view my usage charts in any meaningful way (the “day” chart goes back like 3-4 days only, useless). This are rookie mistakes.

Whatever scammer “developers” you hired (or contracted out) to build this app should be fired and barred from calling themselves app developers, this is all stuff that should be caught in BASIC QA.

Get it together.

### 1/5 — No more “compare rate “tool

*2026-08-14, version 6.0.3*

No more compare rate tool after update

### 2/5 — Support is awful

*2026-08-13, version 6.0.3*

App was working fine until until it stopped. Support was no help. Finally saw an update. Applied that and now it’s letting me in again.

### 1/5 — 😡 MANUAL INPUT OF PASSWORD REQUIRED EVERY LOGIN!!

*2026-08-11, version 5.9.9*

Why have Face ID as a feature if you must put your password in manually EVERY SINGLE TIME?!?!

### 5/5 — Reassuring

*2026-08-08, version 5.9.9*

It’s an awesome feature very helpful very accurate. Also easy to use. In all honesty considering I have no alternative energy service option, pricing and cost for service this App is expected!!!

You get what you pay for..…$$$$$$$$$$$$$$$$$$!!!!!!!!

### 1/5 — Faulty update

*2026-08-03, version 5.9.9*

Can’t even login

### 2/5 — Can’t login using password managers

*2026-08-03, version 5.9.9*

The app works fine but somehow I need to enter user and password manually . It won’t let me enter credentials using 1Password or copying and pasting. Very annoying.

## Frequently asked questions about PSEG Long Island

### What can I do with the PSEG Long Island app?

The app allows you to manage your PSEG Long Island account on the go. You can make payments, compare and manage your energy usage, report outages, manage your payment options, and contact customer service. It also offers easy sign-on with touch or face ID for quick access.

### How do I sign in to the app?

If you are already registered for a PSEG LI My Account, you can use your existing username and password to log in. If you are not registered, you can easily register directly through the PSEG LI app.

### Is the PSEG Long Island app free to use?

Yes, the PSEG Long Island app is free to download and use. There are no charges associated with managing your account or accessing its features through the application.

### What devices is the PSEG Long Island app compatible with?

While specific operating system versions are not detailed, the app is designed for mobile devices, implying compatibility with both iOS and Android smartphones and tablets. Users can manage their accounts from anywhere with an internet connection.

### Can I report an outage using this app?

Yes, a key feature of the PSEG Long Island app is the ability to report an outage directly through the application. This allows for quick and convenient reporting to PSEG LI.

## Version history (last 5 releases)

### 6.0.3 — 2026-08-13

-Bug Fixes

### 5.9.9 — 2026-07-28

-Bug Fixes

### 5.9.8 — 2026-07-23

-Bug Fixes

### 5.9.7 — 2026-07-09

- UI Enhancements
- Bug Fixes

### 5.8.9 — 2026-04-29

-Bug Fixes
-Security Enhancements

## Apps similar to PSEG Long Island

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Time4Care](https://appshunter.io/ios/app/time4care/id899993153) | 4.7 (29,754) | Free | Business |
| [ParkNYC Powered by Flowbird](https://appshunter.io/ios/app/parknyc-powered-by-flowbird/id1135073877) | 4.8 (241,838) | Free | Business |

## More apps by Public Service Enterprise Group Incorporated

- [PSE&G](https://appshunter.io/ios/app/pse-and-g/id1490690982)

All apps by Public Service Enterprise Group Incorporated: https://appshunter.io/developer/1490690981

## Related topics

[pseg long island](https://appshunter.io/ios/topics/pseg-long-island) · [psegli](https://appshunter.io/ios/topics/psegli) · [psg long island](https://appshunter.io/ios/topics/psg-long-island) · [psegliny](https://appshunter.io/ios/topics/psegliny) · [psegliny.com](https://appshunter.io/ios/topics/psegliny-com) · [psegliny.com/account](https://appshunter.io/ios/topics/psegliny-com-account) · [national grid](https://appshunter.io/ios/topics/national-grid) · [national grid long island](https://appshunter.io/ios/topics/national-grid-long-island) · [national grid ny](https://appshunter.io/ios/topics/national-grid-ny) · [pse&g](https://appshunter.io/ios/topics/pse-g) · [pse&g nj](https://appshunter.io/ios/topics/pse-g-nj) · [pspcl consumer services](https://appshunter.io/ios/topics/pspcl-consumer-services) · [psg](https://appshunter.io/ios/topics/psg) · [mpl association](https://appshunter.io/ios/topics/mpl-association) · [energy links for family island](https://appshunter.io/ios/topics/energy-links-for-family-island) · [choice aggregation](https://appshunter.io/ios/topics/choice-aggregation) · [long beach utilities](https://appshunter.io/ios/topics/long-beach-utilities) · [long le](https://appshunter.io/ios/topics/long-le) · [national grid ma](https://appshunter.io/ios/topics/national-grid-ma) · [energiza](https://appshunter.io/ios/topics/energiza)

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*