# PSFCU Mobile — user reviews

> 94 indexed App Store user reviews of PSFCU Mobile by Polish & Slavic Federal Credit Union, rated 4.10/5 from 114 ratings.

- Source: https://appshunter.io/ios/app/psfcu-mobile/id501633419/reviews
- App overview in markdown: https://appshunter.io/ios/app/psfcu-mobile/id501633419.md
- Rating breakdown: 5★ 83 · 4★ 3 · 3★ 1 · 2★ 5 · 1★ 22

## What do users think of PSFCU Mobile?

Overall sentiment: positive

**Pros**

- 🎨 Modern, sleek, and clean design
- 🔒 Enhanced security features including two-factor authentication
- 👍 Easy to navigate and user-friendly interface
- 💰 Ability to view multiple accounts under one login
- 🔗 External account linking functionality
- 📱 Mobile check deposit feature
- 💳 Wire transfer and money transfer capabilities
- 🎯 Clear and simple bill payment options
- ⚡ Improved performance and faster loading
- 🛡️ Fraud monitoring with SMS alerts
- 🎨 Customizable account colors

**Cons**

- 🐛 App freezing and crashing issues
- 🔐 Authorization and login errors
- ⚠️ Mobile deposit acceptance problems
- 🔄 Confusing external account setup process
- 🎨 Loss of color-coded transaction display (red/green)
- ⏱️ Slow loading times and spinning
- 🗂️ Cluttered and confusing interface for some users
- 📊 Transaction history visibility issues
- 🔑 Password reset complications
- ❌ Missing bill payment feature (post-update)

**Commonly reported bugs**

- App crashes and freezes on login
- Mobile deposit rejection despite valid checks
- Unable to set up checking accounts
- Transaction history not displaying
- Account ineligibility errors for mobile deposit
- External accounts not syncing across dashboard and transfer dropdown
- Password reset security questions not functioning properly
- HTTP errors preventing login
- Incorrect payment balance calculations
- Time format compatibility issue with transaction history (12-hour format)

**Most requested features**

- Dark mode option
- Zelle payment integration
- Push notifications for card usage
- Upcoming bill notifications
- Ability to access bank account and routing numbers in app
- Faster money transfer via phone number
- Color-coded transaction display (withdrawals in red, deposits in green)
- Transaction history filtering and export
- Scheduled payments and transfers

## Newest reviews (14 of 94)

### 3/5 — dark mode still missing

*2025-02-02, version 4015.2.3*

overall useful but why is there still no dark mode

### 2/5 — Horrible Update

*2024-12-03, version 4015.0.0*

I really liked old version, it was simple and nice. The new version is so complicated that I started to use different bank more. 👎🏻

### 4/5 — Transfers/ext accounts are buggy

*2024-12-02*

Looks is fine. Security update is good. But one has to add external accounts twice in different places which seems weird and misleading. Adding it to dashboard and connecting account will not have them display in the list of available accounts for transfer. One has to add the accounts again from the drop down list to save it for future transfers. Weird and seems like an unnecessary step. Makes it seem like a big bug.

### 4/5 — 👍

*2024-12-01, version 4015.0.0*

Good upgrade! I needed some time to study new look but I prefer this one over the old one.

### 5/5 — Psfcu

*2024-11-23, version 4015.0.0*

Great application with new options

### 5/5 — Awesome Update

*2024-11-22*

This update is such an improvement over the previous app. Many more features available and much better security features.

### 5/5 — Great update

*2024-11-22, version 4015.0.0*

Easy  and secured

### 5/5 — New update

*2024-11-22*

The new update is much better than old app, it has more functions such as transfer money from another bank to your account in PSFCU.

### 5/5 — Modern and convenient!

*2024-11-22*

Happy with the new app. You can see personal and business accounts all under one login.

### 5/5 — Awesome

*2024-11-22, version 4015.0.0*

Good upgrade!

### 5/5 — App

*2024-11-22, version 4015.0.0*

Finally! I can see all my accounts at the same time.

### 5/5 — new clear application

*2024-11-22, version 4015.0.0*

Very easy to use.

### 5/5 — Much needed update

*2024-11-22*

This update is great. The new design is sleeker and makes it easier to see all of my information.

### 5/5 — Great new mobile app👍

*2024-11-22, version 4015.0.0*

Great new mobile app, easy to navigate, and security features are very good . PSFCU great job, keep it up.

## Most critical reviews (10 lowest-rated)

### 1/5 — Fix this

*2026-03-17, version 4020.1.1*

Constant problems with the app. Authorization errors, the app keeps freezing.

### 1/5 — App

*2026-01-15, version 4019.0.3*

This app is useless

### 1/5 — .

*2025-07-25, version 4017.2.0*

Please add zelle

### 1/5 — Won’t let me cash checks

*2025-06-08, version 4017.1.1*

Won’t let me cash checks using mobile deposit

### 1/5 — Doesn’t work

*2024-12-16, version 4015.0.0*

Won’t let me set up my checking account

### 1/5 — Zawód po aktualizacji systemu

*2024-12-11, version 4015.0.0*

Z wielkim zainteresowaniem podchodziłam do najnowszej aktualizacji systemu, mając nadzieję na wprowadzenie innowacyjnych rozwiązań oraz poprawę dotychczasowego użytkowania. Niestety, moje doświadczenia po aktualizacji są dalekie od oczekiwań.
Przede wszystkim zauważyłam, że wiele funkcji, które wcześniej działały sprawnie, teraz charakteryzuje się opóźnieniami, co wpływa na moją codzienną pracę. Zamiast zwiększonej płynności, otrzymałam frustrację i nieefektywność.
Dodatkowo, interfejs użytkownika stał się nieco bardziej zamieszany. Zmiany, które miały na celu uproszczenie nawigacji, w praktyce wprowadziły większy chaos. O ile doceniam starania zespołu projektowego, uważam, że lepszym rozwiązaniem byłoby pozostawienie sprawdzonych rozwiązań, a nie wprowadzanie niepotrzebnych trudności. Stary system sprawdzał się w 100%, był niezawodny. Nie było żadnych problemów. Może warto wpierw wprowadzić personalne zmiany na górze, a nie wprowadzać pseudo modyfikacji.

### 1/5 — Terrible

*2024-11-21, version 4015.0.0*

Terrbile! you can take 100 pictures of a check and still won't take it, the old app didn't have this problem. New app is much worst then old one. I will have to change a bank because I don't t have a time go to the bank deposit every single check!

### 1/5 — Upgrade what?

*2024-11-21, version 4015.0.0*

The worst upgrade ever. Where is bill payment option? Do we have to go back to check writing??? Extremely not user friendly app after the upgrade. Let us roll back to the old version !!!!

### 1/5 — Worse Update

*2024-11-17*

I had this bank ever since I was a child and it keeps getting worse. The update does look sleek, however there was no need to change the whole look and layout of the older version. I hate that my balances aren’t color coded when money is being moved, taken out, or added. What’s worse is that we cannot change it in the settings (to my knowledge). They could have just added more features to the older one instead of reworking the whole app. Needs to be better, but I doubt they will change it anytime soon. It’ll be another decade or so until we get another bad update.

### 1/5 — Piece of trash.

*2024-11-15*

I can’t believe it’s made WORSE. It freezes, crashes, and it’s by far the worst and unintuitive design I’ve been forced to use. Honestly I will change banks because of this. Online banking is 99% of what I do. This update is unacceptable. Allow us to roll back to the previous app.

## Most praised reviews (10 highest-rated)

### 5/5 — New update is phenomenal!

*2024-12-11*

Before the update, the app was hard to follow and I wasn’t able to get everything figured out. Now; everything is so easy, self explanatory, simple. Whoever redesigned the app deserves a raise! Keep up the amazing work :)

### 5/5 — Great improvement!

*2024-11-29*

This new improvement is wonderful, so easy to navigate and use! The update really aligns with modern technology and I was very pleased with this upgrade.

### 5/5 — Safe, Secure

*2024-11-28, version 4015.0.0*

The app has a nice modern look. My money is safe and secure.

### 5/5 — Amazing app

*2024-11-28, version 4015.0.0*

App works amazing and my money feels safe

### 5/5 — Amazing update

*2024-11-26, version 4015.0.0*

New Great futures, easy to navigate highly recommended

### 5/5 — Great App

*2024-11-26, version 4015.0.0*

Great app , has very good security features , very easy to navigate and use.

### 5/5 — love the new design

*2024-11-25, version 4015.0.0*

much better design and navigation than the old, i linked my outside bank account here now as well

### 5/5 — More secure

*2024-11-25, version 4015.0.0*

Finally has the two factor authentication!

### 5/5 — Great banking app!

*2024-11-24*

It offers easy account access, quick money transfers and mobile deposits. The app is
user-friendly and secure. Overall, it's a reliable and efficient option for mobile banking.

### 5/5 — Great app!

*2024-11-23, version 4015.0.0*

Easy and clear app.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*
