# PSPCL Consumer App — user reviews > 22 indexed App Store user reviews of PSPCL Consumer App by Punjab State Power Corporation Limited, rated 2.00/5 from 29 ratings. - Source: https://appshunter.io/ios/app/pspcl-consumer-app/id6754558921/reviews - App overview in markdown: https://appshunter.io/ios/app/pspcl-consumer-app/id6754558921.md - Rating breakdown: 5★ 4 · 4★ 2 · 3★ 2 · 2★ 4 · 1★ 17 ## Newest reviews (9 of 22) ### 1/5 — No option to show Daily meter reading *2026-04-16* No option to show Daily meter reading. It was there is previous app. Also there is no option to register complaint ### 1/5 — App review *2026-04-05* Not happy with this app. You can lodge complaint and even you can’t chat with customer support. ### 1/5 — Old app was good *2026-04-05* Please integrate old app feature pf smart meter in it ### 1/5 — Not able to register account *2026-04-04* Whenever i am trying to register my account in this app, the otp is going to dummy email and dummy mobile number. Can somebody help me to register to this app ### 1/5 — Add sub account issue in Manage Account when email and phone number are same of both accounts *2026-04-01* Actually i am not able to add my another account in PSPCL Consumer App. My both accounts have same credentials(same phone number and same email). When I go for add a another account in primary account in Manage Account. It shows me error like: Consumer is already registered. Please told to your iOS app developer make a check on account number rather than account credentials(Phone number or email) when consumer goes to add sub account in app. ### 1/5 — Not working *2026-03-29* ਵਿਦੇਸ਼ਾਂ ਵਿੱਚ ਬੈਠੇ ਪੰਜਾਬੀ ਲੋਕ ਇਸ ਐਪ ਦੀ ਵਰਤੋਂ ਨਹੀਂ ਕਰ ਸਕਦੇ ਇਹ ਵਰਕ ਨਹੀ ਕਰਦੀ ਜਿੰਨਾ ਚਿਰ ਤੁਸੀ vpn ਦੀ ਵਰਤੋਂ ਨਹੀਂ ਕਰਦੇ ਇਸਨੂੰ ਜਲਦੀ ਅਪਡੇਟ ਕੀਤਾ ਜਾਵੇ ਤਾਂ ਕਿ ਉਹ ਲੋਕਾਂ ਲਈ ਨੂੰ ਵੀ ਬਿੱਲ ਭਰਨ ਚ ਮਦਦ ਮਿਲੇ ਜਿੰਨਾਂ ਦੇ ਨਾਮ ਮੀਟਰ ਲੱਗੇ ### 1/5 — Complaints option missing *2026-03-21* In this new app there’s no complaints option. Also no update for electricity cut is available. Previous app was helpful for consumers ### 1/5 — Error while login *2026-03-14* After login error message session expired login again kindly resolve the issue operating system is ios ### 1/5 — Unable to register and login *2026-03-12* Dear apple please remove this app , this app is for power cut complaints but when there is power cut they shut this app and doesn’t allow people to even login or sign up ## Most critical reviews (10 lowest-rated) ### 1/5 — Poor service *2026-07-18* I visit Gurdaspur only once a year, and every time am here, I experience extremely poor electricity service. Power outages last for 17–18 hours, and sometimes there is no resolution even after 2 days. This isn’t a minor inconvenience—it affects everything, especially the water supply and our entire daily routine. Today itself, I called multiple helpline numbers several times, but I didn’t receive a proper response from anyone. In fact, one of the staff members even asked me, Why hasn’t the power come back? I mean, seriously? If the people responsible don’t know the reason, how are consumers supposed to know? It honestly feels like the hiring process isn’t being taken seriously. I request the authorities to treat this issue with the seriousness it deserves. Such long power cuts and poor customer support are unacceptable. Please take immediate action to improve both the electricity service and the response from your staff. ### 1/5 — Registration Error *2026-07-12* Unable to register with my PSPCL meter account number. It only supports numbers but I have accounts with Alpha-numeric. Frustrating experience. ### 1/5 — Useless *2026-06-30* Useless app not login access ### 1/5 — Haini chaldi *2026-06-30* Oh prava edi bekar app h chaldi hi nhi 3 vari paeya account number agla kenda invalid ### 1/5 — Even sign in is a problem *2026-06-25* Please make it easy ### 1/5 — Very Poor *2026-06-03* Only one account can be seen Asks for account number each time you log out ### 1/5 — Unable to login *2026-05-26* Unable to login ### 1/5 — Where is the option to see solar export units???? *2026-05-20* Where is the option to see solar export units? Old app used to have it all. Even hour wise breakup of the consumption ### 1/5 — Nothing is working *2026-04-23* Such poor quality apps shouldn’t even exist on app store. ### 1/5 — Bad app for smartmeter user *2026-04-17* Extremely disappointed with the new app. The most basic and essential feature—daily electricity consumption data—is completely missing or doesn't load. It’s frustrating because the old app worked perfectly and was much more user-friendly. This 'upgrade' feels like a step backward. Please fix the data syncing or just bring back the old interface. Until then, this app is pretty much useless for tracking usage." ## Most praised reviews (3 highest-rated) ### 3/5 — Useful but less informative than previous app. *2026-07-30* Excellent app but need amendments. 1. I had multiple connections in same name, either address or nick name can be added. 2. Unable to lodge light complaint like previous app and view complaint status. ### 3/5 — Useful but less informative than previous app. *2026-04-14* Thanks to provide new app which provides billed generated information from 01/01/2026 and easy to pay bill but app doesn’t provide all benefits of previous app. More over app and new website both stopped working from yesterday. Kindly do solution. ### 2/5 — Ver 2 less helpful than ver1 *2026-03-28* The original PSPCL app served its purpose even though it looked unaesthetic. Ver2 of the app is aesthetically pleasing but lacks information on supply status. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*