# PTA CMS — PTA CMS

> Mobile app for telecom users to register and track service complaints. (iPhone/iPad app by Pakistan Telecommunication Authority.)

- Source: https://appshunter.io/ios/app/pta-cms/id1561023794 (this page in markdown: same URL + `.md`)
- Developer: [Pakistan Telecommunication Authority](https://appshunter.io/developer/1517639090)
- Category: Reference
- Price: Free
- Rating: 1.90/5 from 19 App Store ratings · 24 written reviews indexed
- Age rating: 4+
- Requires: iOS 12.0 · 52 MB
- Languages: American English
- Released: 2021-09-30
- Data updated: 2026-08-27
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/pta-cms/id1561023794/reviews.md

## What is PTA CMS?

To facilitate the telecom users, PTA has launched Mobile App of Complaint Management System (CMS). The App has following features:
– Complaint registration against various services i.e. telecom services
offered by service providers, mobile registration/ DIRBS, stolen mobile
handset / IMEI related complaint, internet content related complaint, etc.
– Tracking of complaint to view its status.
– Feedback on the complaint.
– History of complaints of individual user.
– Consumer awareness on different issues.

## Key features

- Complaint registration
- Complaint tracking
- Feedback on complaints
- Complaint history
- Consumer awareness

## Recent user reviews (10 of 24)

All indexed reviews: https://appshunter.io/ios/app/pta-cms/id1561023794/reviews.md

### 1/5 — third  class  government

*2025-12-04*

third class  croupt  government 
chor k bachy  haramzady

### 1/5 — Downloading very Slow even u have An fast internet

*2025-10-21*

I have 278mbps Speed and the app is just 47 mb But still It is showing 5 mins to download 🤮

### 1/5 — Temporary registration for overseas

*2025-09-04, version 1.1.4*

The Service is very poor i made a complaint more then 10 time but i am overseas and my 120 days period is almost finished but the didn’t Fixed the my Complaint

### 1/5 — Log in

*2025-06-30, version 1.1.4*

It is very unuseful application.
When i try to log in one device
Just only scrolling
And i want to log in another device first time saying invalid username
And when i try forget password procees
I have received reset password code
But it code not working

### 1/5 — Link down

*2025-05-20, version 1.1.4*

After entering all the details, when it comes to entering OTP, it says the link is down. I tried multiple times in different timings with same result. I came to Pakistan 1.5 weeks ago and my phone stopped working whereas overseas Pakistanis who are on vacations can use their cellphones for 3 months I think. Very disappointed and frustrating experience with PTA and their App

### 1/5 — Rubbish

*2025-04-27*

Complete waste of time wouldn’t bother even trying to contact PTA they’ve made it difficult so you pay the taxes even if you’re a foreigner national who should have his phone unlocked for 120 days on each visit

### 1/5 — Unprofessional country and disgusting PTA system

*2024-11-17, version 1.1.4*

I wish I could born in Africa instead of this corrupt country, nothing is working well here.

### 1/5 — Not working at all

*2024-08-06, version 1.1.3*

This app is real representation of pta

### 1/5 — Not good

*2024-04-09, version 1.1.3*

It’s not working outside country

### 1/5 — Worst app support.

*2023-08-23*

App is recommending update but it’s not updating very useless app good luck.

## Frequently asked questions about PTA CMS

### What is the PTA CMS app?

The PTA CMS app is a mobile application launched by PTA to facilitate telecom users. It allows users to register and manage complaints related to various telecom services, including mobile registration, stolen handsets, and internet content.

### What are the key features of the PTA CMS app?

Key features include the ability to register complaints against telecom services, track the status of registered complaints, provide feedback on complaint resolution, view a history of individual user complaints, and access consumer awareness information on different issues.

### Is the PTA CMS app free to use?

Yes, the application is available for free download and use by telecom users.

### What types of complaints can I register through the app?

You can register complaints related to various telecom services, such as those offered by service providers, mobile registration and DIRBS, stolen mobile handsets or IMEI issues, and internet content.

### Can I track the progress of my complaint?

Yes, the app allows you to track your complaint and view its current status. You can also provide feedback on the complaint and access your complete complaint history within the application.

## Version history (last 5 releases)

### 1.1.4 — 2024-10-25

-Update progress dialogs
-update the OTP
-Update the privacy policy
-Resolve bugs

### 1.1.3 — 2023-09-05

-Add alert implementation on drop down dynamic
-Update DRBS

### 1.1.2 — 2023-05-24

-Update DIRBS module for Mobile Registration Related Complaint

### 1.1.1 — 2023-05-20

Bug Fixes-

### 1.0.4 — 2021-10-21

Bug Fixes.

## Apps similar to PTA CMS

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Pollo Live Plus](https://appshunter.io/ios/app/pollo-live-plus/id1583572417) | 3.5 (2) | Free | Reference |
| [Promora - AI Prompt Generator](https://appshunter.io/ios/app/promora-ai-prompt-generator/id6756029874) | 2.5 (2) | Free | Reference |

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*
