# PTCL SMART TV (OFFICIAL) — user reviews > 65 indexed App Store user reviews of PTCL SMART TV (OFFICIAL) by Pakistan Telecommunication Company Limited, rated 1.91/5 from 43 ratings. - Source: https://appshunter.io/ios/app/ptcl-smart-tv-official/id955431173/reviews - App overview in markdown: https://appshunter.io/ios/app/ptcl-smart-tv-official/id955431173.md - Rating breakdown: 5★ 7 · 4★ 2 · 3★ 1 · 2★ 3 · 1★ 30 ## Newest reviews (17 of 65) ### 2/5 — Worst *2023-02-03, version 1.13* Mostly crashing suddenly. Gives login problems. ### 1/5 — iOS 16 and app crashes *2022-09-17, version 1.13* With the latest iOS 16 i am unable to use application as it crashes every time i tried to watch live channels ### 1/5 — Doesnt move past the start logo *2022-02-02, version 1.13* The app used to work just fine,well it doesn’t anymore ### 1/5 — Video quality is very bad i this resolution is 144p wrost app *2021-08-27, version 1.13* Video quality is very bad I think resolution is 144p hahaha prcl plzz stop kidding ### 1/5 — No updates since 3 years *2021-06-09, version 1.13* The interface is pathetic…app is not up to date ### 2/5 — PTV Sports Does not work *2021-04-10, version 1.13* Someone hd the brilliant idea to block sports channels from getting streamed... so useless for me ### 1/5 — Worst service ever *2020-09-07, version 1.13* Steep price for average services. Complaint resolution hectic frustrating time consuming. Its a wonder this company is surviving. ### 2/5 — Hate it *2020-06-29, version 1.13* This is the worst thing I ever used it takes an hour unloading and anything you search up doesn’t work and there’s nothing on it ### 3/5 — Version issue *2020-05-23, version 1.13* More than two years has been passed and no update has been sent. Please update the app. ### 1/5 — Non Compatibility *2020-04-30, version 1.13* Not working on xs max iOS ver 13.3.1. Developer should be upgraded with currently running operating systems on all devices. ### 1/5 — App doesn’t work *2020-02-16, version 1.13* This App doesn’t work overseas (Outside Pakistan). ### 1/5 — Stupid *2019-11-23, version 1.13* Looks like they didn't test their app not even a single time otherwise they would have known blocker bugs not letting user do anything. ### 1/5 — Lanat *2019-10-12, version 1.13* Lanat tm logo py r services py b ### 1/5 — Needs improvement *2019-05-30, version 1.13* I have to call the support every time I intend to use this app. I am always getting the error “the user IP and bound IP are inconsistent (70116118)., despite being on PTCL internet. It has been same since last 6-8 months and I wonder they never fixed it permanently. ### 3/5 — Apple Tv *2019-04-02, version 1.13* Hi Team, Is this app can be installed on apple tv device. Please confirm thanks. ### 1/5 — App is crashing *2019-03-14, version 1.13* The app is crashing on iPad, please update your app ### 1/5 — Crashes *2019-02-16, version 1.13* App crashes immediately on signin ## Most critical reviews (10 lowest-rated) ### 1/5 — App Crashes - accessing live tv *2024-05-30, version 1.13* Trying to watch live channel and app crashes right after clicking any live channel ### 1/5 — Useless app *2024-03-16, version 1.13* App is not working on iPhone 15 pro max. It crashes every time you want to watch something. ### 1/5 — App not working on i phone *2024-01-27, version 1.13* Keep crashing the app not opening ### 1/5 — Crashing needs updated version. *2023-10-24, version 1.13* Stop scamming ppl in the name of smart tv on ur phone. This app was updated 5 years ago and this version is not compatible with latest iOS. I tried to instal on android, the app called SHOQ TV told by the PTCL CSR another scam. The app is asking for the mobile number instead of username provided by the PTCL and you have to subscribe and pay for services. Please stop advertising such false products in ur tv adds and website which you do not have. Really disappointed! :( ### 1/5 — not working *2023-05-12, version 1.13* very poor quality not working any live channel , so many years but they never fixed there errors ### 1/5 — This app needs an update, it crashes on IOS *2023-01-31, version 1.13* This app crashes as soon as you try to watch anything on apple iphone. It should be fixed. You can not expect this cheap quality service from a big company like PTCL Please fix it ### 1/5 — Update the app *2022-12-13, version 1.13* Doesn’t work and keeps crashing ### 1/5 — Application crashing with iphone 14 pro *2022-11-23, version 1.13* Whenever i start and play any live channel , application crash down. ### 1/5 — Don’t use this app *2022-10-23, version 1.13* This app is not proper work Only time wasting This app not good work and not ready to Chanel ### 1/5 — Not working *2022-10-13, version 1.13* Crashes every time I tap on a channel. Reinstall same result. Also on other devices ## Most praised reviews (10 highest-rated) ### 5/5 — App on Apple TV *2020-08-05, version 1.13* Please update the app and please bring this app on Apple TV also.. ### 5/5 — Outside PTCL Network *2019-12-10, version 1.13* Does this app work from 4G network or from overseas? ### 5/5 — Great app *2019-06-07, version 1.13* Great app .perfect for suno Chanda season 2 . Watching movies is great ### 5/5 — Ios 10.2.1 *2017-02-09, version 1.9* Not running on ios 10.2.1 kindly solve the problem ### 5/5 — good app *2016-08-14, version 1.8* PTCL done good job ### 5/5 — Unable to sign up. *2016-02-12, version 1.6* I am getting problem while signing up, whenever I press submit button on sign up form, nothing happening except the button turns grey. ### 5/5 — Good app *2016-01-21, version 1.6* This app needs lots of improvement. hope to see new updates with improvements? ### 4/5 — Apple air support *2017-04-11, version 1.9* Plz add apple air support in the next update other than that works fine. ### 4/5 — Work fine *2016-08-17, version 1.8* Very good app quality is good as well. There are glitch some time but I think internet in Pakistan is some time cause that problem as well. I also wonder if it's work in Europe or not. ### 4/5 — Chromecast support *2016-02-29, version 1.6* Hi, Can u please add Chromecast support option so same can be casted on LED. Thanks Mansoor --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-10.*