# PTX Therapy - 24/7 Pain Relief — user reviews > 25 indexed App Store user reviews of PTX Therapy by PTX Therapy, LLC, rated 4.80/5 from 621 ratings. - Source: https://appshunter.io/ios/app/ptx-therapy-247-pain-relief/id1478813109/reviews - App overview in markdown: https://appshunter.io/ios/app/ptx-therapy-247-pain-relief/id1478813109.md - Rating breakdown: 5★ 549 · 4★ 41 · 3★ 12 · 2★ 8 · 1★ 11 ## What do users think of PTX Therapy? Overall sentiment: mixed **Pros** - 💪 Effective pain relief and therapeutic results - 👍 Easy to use and follow at home - 🎯 Personalized exercise programs - ⏱️ Built-in timers for exercises - 📱 Convenient mobile accessibility - 🎉 Motivational features and progress tracking - 👨‍⚕️ Professional therapist support available - 🔄 Progressive routine options - 📊 Flexible short and long exercise menus **Cons** - 🐛 App crashes and won't start sessions - 📱 Poor iPhone SE screen compatibility - ⏱️ Timer pauses when screen goes dark - 🔍 Difficult to access exercise list - 🎤 Unpleasant robotic voice notifications - 💰 High cost for therapist interaction - 📋 Generalized exercises not injury-specific - 📊 Inaccurate progress tracking display - 🔐 Mandatory data collection before exercises **Commonly reported bugs** - Session start button requires multiple clicks (up to 10 times) - Sessions not logging despite completion - Timer stops when device screen locks - App doesn't fit properly on iPhone SE - Cannot submit progress after routine completion - Progress tracking shows inaccurate completion status - Screen navigation issues and excessive friction **Most requested features** - Ability to submit progress at end of routine - Option to revert to previous app version - User-directed exercise checklist instead of app-led order - Pleasant timer alert instead of robotic voice - Direct email communication for update suggestions - More targeted exercises for specific injuries - Better screen sleep timer handling ## Newest reviews (6 of 25) ### 5/5 — Love this app! *2020-07-22* I have knee pain and I am scheduled for a knee a replacement in the fall. The PTX therapy menus have enabled me to be more pain free with my knee and and I can once again walk 2 miles a day. It’s easy to follow and I love that I have a choice of a short or long menu. ### 5/5 — Very effective tool *2020-07-12* The PTX app provides huge amount of postural exercises and once you enter your info regarding your pain and posture the app Will provide effective sequential exercises and then you can use another progressive routine which is wonderful and encouraging to follow these exercises. ### 5/5 — I can turn my head again! *2020-07-12* I had a whiplash type of accident several years ago. I have been to doctors and physical therapy but never had complete relief until I found PTX. Now I can turn my head and move freely without having pain. It’s amazing how much better I feel. I am 62, but have needlessly carried this pain since I was 55. Don’t wait! It’s worth the small amount of time and effort. ### 5/5 — 64 year old *2020-06-25* I used the program to get rid of chronic lower back pain. I worked fast! I think using it daily really helped me. I was surprised to find it relieved the pain in my right knee. An Orthopedic surgeon told me that I need a knee replacement. Now I’m going up & down stairs without pain. This program really works. ### 5/5 — Easy and helpful app! *2020-06-09* Love that I can now use PTX on my phone, see the instructional videos, etc. Yay! ### 5/5 — So EASY!! *2020-01-25* This app is so easy to use and it really helps me stay consistent! I can log all of my progress right in the app. I also love that there are built in timers for timed exercises! Game Changer!! ## Most critical reviews (10 lowest-rated) ### 1/5 — New update adds steps *2023-08-14* Why not leave it alone? I used to be able to just pull up the exercise list from my therapist. Now, I have to start a training session and check boxes that submit information to whatever. Before you change things, use them so you understand what’s important to the user. Or ask them. Instead of spamming the world with ways to make another dollar and get those all important stars, send an email to users for review/suggestions for an update. ### 1/5 — Recent app update is horrible *2023-06-19* Timer stops when the screen goes to sleep. Also can’t see the exercise list without clicking through a bunch of questions. Bring back the old UX please! ### 1/5 — June 2023 Update Ruined App *2023-06-18* The update ruined a perfectly useful app. Way too much friction and inflexibility now. Data scraping seems to be the motivation as new version forces user to rate their pain index in order to start the exercises!! Why must we offer data in order to access our routines? New version also forces user through exercise plan in the app-lead order whereas previous version was a user-directed checklist that put the user in charge. Finally the old, pleasant timer with quiet cheerful tune at alarm is now a female machine voice ordering the start and end. Sorry, human patient. Technology is meant to be a tool to help humans, but the new PTX app thinks humans are here to serve technology. ### 1/5 — Recent changes to app are terrible *2023-06-12* I really hate the recent changes to the app. The worst problem is that the timer for the exercises no longer works on my iPhone because s as soon as my screen goes dark ) while I’m doing the exercise), the timer pauses. Not helpful! I also dislike the addition of the “How are you feeling” score before beginning the exercise menu. I also dislikethat’s it’s more cumbersome to find the list of exercises and the default seems to be open to the first exercise rather than the list. I finally found where the list can be accessed, but just generally think the so changes were not thoughtfully done and wish I could revert to the older version. ### 1/5 — Nope *2020-06-03, version 1.0.6* You’ll have to take a somewhat lengthy quiz and then pay $97 to get started, I can get this stuff off of YouTube, but maybe the regimented pace of it may help some people. ### 2/5 — Update not as good *2025-08-30* I was using the previous version every day. The new version does not fit the screen of my iPhone SE and I can no longer submit progress at the end of the routine. I’ve stopped using the app altogether. ### 2/5 — Not worth the money *2023-04-12, version 1.6.8* Ok so I have been using the app for awhile for a shoulder injury. I can honestly say that the basic exercises helped with my pain at night while trying to sleep but not with range of motion. After every set they give u a surgery which i would state i needed more SHOULD FOCUSED stuff for my traumatic shoulder injury.. and once again i would get generalized stuff with knee squeezes and posture stretches with one or two shoulder focused things. I worked for a physical therapist for a couple years, i get the whole body is connected. But i also get these arent trailered to your actual injury and are more generalized stretches that you could find on youtube. Also to get any actual interaction with a therapist is $700 on top of the $300 i already paid. So i wouldn’t recommend this. You can find videos on youtube for free that will actually target the area you need. ### 2/5 — Members only *2022-02-24* This is not a public app. You will not be able to open it without buying full membership at a private clinic. ### 3/5 — App functionality is not worthy of the exercise program *2025-02-21* Unfortunately, the app does not function well. It is a hindrance. It's difficult to get a session started. I have to hit the button to start the session something like ten times before it will finally start. (And yes, I closed out of app, restarted phone, etc.) I've been doing my program regularly and the app says I haven't. The partying animals at the end of a session are nice but the front page of the app says I'm derelict. Not very motivating. I'd prefer to just log my program on paper at this point. The only reason I continue with the app is that my PT can see what I'm up to. He told me that the app is buggy and that my sessions do get logged even if on my side it doesn't look like it. I agree with another reviewer that the machine lady voice barking "three, two, one..." is unpleasant. This app needs some work. ### 5/5 — Working with a therapist *2025-02-27* Working with a therapist is definitely helpful My therapist is Courtney and we do it virtually on line .I don’t think I would have gotten rid of my pain is it were not for her. Wasn’t sure if I would be in a wheelchair today and given up if it wasn’t for her and a friend who recommended her. ## Most praised reviews (9 highest-rated) ### 5/5 — PTX miracle *2024-11-22* I cannot say enough about PTX. I got in touch years ago before s knee surgery and got so much help and relief at that time. Now I’m suffering with sciatica and John gave me a new program for that and it’s gone!!! Please people- do yourself a favor and try this ### 5/5 — Easy to use at home therapy *2024-08-30* The therapy was useful for my neck and back pain, and the app is very easy to follow. It’s great to have an app where I can do personalized exercises at home. I didn’t have to chase down a PT covered by my insurance, I could just signup and get started. ### 5/5 — Thank you *2024-08-27* This has been a very helpful app to use. Thank you ! Charlene ### 5/5 — Fantastic *2024-08-20* Been an amazing help to me to maintain fitness at age 83. These stretches as prescribed by a fine therapist can be a doorway to remaining fit into advanced age. Not having and not using these stretches is a guarantee that you will be reduced to a lack of movement type lifestyle which will destroy you. ### 5/5 — The best *2024-06-28, version 2.2.5* Best therapy in the world no cap ### 5/5 — Best PT at home *2024-05-04, version 2.2.1* This program works and is fantastic! ### 5/5 — Serious Pain Relief *2023-05-27* I’ve used this form of exercise for many years and I’m a Chiropractor. I wish I could’ve had this app for my patient many years ago. The best pain relief exercises there are. ### 5/5 — Good *2022-10-24, version 1.55* Very good ### 5/5 — So much relief! *2020-08-19* I have been dealing with intermittent neck and shoulder pain for almost 10 years. My physician prescribed muscle relaxers, but I cannot function on that type of medication. PTX Virtual Therapy was recommended by a friend. I’ve been thrilled with the results and the flexibility to fit the treatment into my schedule! If I stop doing my PTX program, I begin to notice my pain returning. I’ve been a dedicated client and am so happy with the results! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-18.*