# Pub Points Platter — user reviews > 743 indexed App Store user reviews of Pub Points Platter by Herra Mag, S.A. de C.V., rated 4.50/5 from 5,355 ratings. - Source: https://appshunter.io/ios/app/pub-points-platter/id6743212760/reviews - App overview in markdown: https://appshunter.io/ios/app/pub-points-platter/id6743212760.md - Rating breakdown: 5★ 4,443 · 4★ 299 · 3★ 96 · 2★ 68 · 1★ 449 ## What do users think of Pub Points Platter? Overall sentiment: negative **Pros** - 🚀 Fast cash - 👍 Lots of fun - 👍 Love these games - 👍 Always enjoy these games **Cons** - 🐛 Processing delay - 🐛 Can't redeem over $35 - 🐛 Rigged game, doesn't let you win - 🐛 No real money option, just virtual coins **Commonly reported bugs** - Payout issues - Misleading advertisements **Most requested features** - Improve payout system - Add option to contact support ## Newest reviews (10 of 743) ### 4/5 — Love this game! *2026-04-04, version 1.2.1* I’ve been playing this game every day for over a year. It is true that you can never get to the $35 UNTIL you deposit enough to at least get to level 2 VIP. Which is when you purchase. I have won ALOT of times. Nothing significant at all, but it does pay out and instantly. ### 5/5 — Fraudulent and non responsive *2026-03-18, version 1.2.1* I played this game and actually enjoyed it however, when I made a withdrawal of $75 to my PayPal, they sent me an email and said that the withdrawal failed then when I tried to log into my account to redo it, I have been locked out for “unusual behavior“. And was told to contact them. There is no way to contact them. Their website gives an email address that is not valid when you try to reply to the email that they sent you they will not respond. There is no way to get in in touch with them other than that one email that they sent me and it has been almost a week with zero response. I do find it interesting that when I’m tried to make a withdrawal that was “unusual behavior“. Also the contact customer service through the app or game. It’s a joke when they blocked you out and you can’t get in. Further all the “support that you can get an app is from an AI bot there is no option for a real life person it ask you very specific questions by a bot and that’s it. There’s no other options and you can’t even tell it something specific you want. You have to choose from their options .At this point, I definitely believe that this game is fraudulent and that the developers are running a scam. ### 5/5 — Love this Casino *2026-03-16, version 1.2.1* Fabulous casino. Don’t expect to win, but they give you coins to play. So enjoy it. I have been playing with their money and it lasts long. Try it out, it’s fun!! Thank you “Pub Points Platter” for your generous rewards/coins every time. You guys are “AWESOME” ### 5/5 — Do NOT Download *2026-03-13, version 1.2.1* !!! THEY CHEAT YOU !!! only left 5 stars so review will show. They change the odds on you the more you bet the less it pays They lie in their TOS THIS IS A SCAM! Do not deposit any $$ with them ### 5/5 — Fun *2026-03-13, version 1.2.1* Winner ### 3/5 — Unhappy app changed *2026-03-10, version 1.2.1* I was loving this app, until I changed my phone, and now they won’t allow me to login or even see the real game anymore.. kinda wish I had my old phone back…. Can someone help me get back the slots I live soooo much ?? It’s reticulum ### 1/5 — Scammers *2026-03-07, version 1.2.1* They reached to me after i made a bad review once I reached out to them they then asked me to change my review but never attempted to fix the issue I had they will disable your ability to win anything so even if you load more funds they’ll take that as well this time I’m keeping my review final they’ll Take 100’s of dollars and give you back cents here and there. Never again don’t waste your time with them ### 1/5 — Scammers *2026-03-05, version 1.2.1* SCAMMERS THEY DONT PAY. I already report to Apple ### 1/5 — Takes so long to redeem *2026-02-26, version 1.2.1* They draggin ### 1/5 — Thieves - Beware *2026-02-23, version 1.2.1* Update: Wish I could give them no stars! I cannot implore how much of a scam this game is! DO NOT PLAY! They Will cheat and lie about it if you’re lucky enough to actually speak to someone! I deposited money that never showed up in my SC balance and I just get stuck in a viscous bot chat circle. I still have not received my money. I did enjoy playing the game but it is extremely glitchy. I’ve hit a bonus several times and had the game jump the stick and then jump! I also have experienced issues with the cash back offers saying can’t be verified! Customer service is non existent. I’ve tried chat and email and never heard anything back! To your response: your in game chat is useless. I’ve tried multiple times and have NEVER had a resolution to the multiple problems I’ve encountered. Don’t come on here and lie! I’ll call you out every time. You really want to be helpful provide an email or phone number for CS. ## Most critical reviews (10 lowest-rated) ### 1/5 — Scam *2026-04-19, version 1.2.1* Scam ### 1/5 — Don’t play *2026-04-19, version 1.2.1* Don't play—you'll just lose your money and end up ruined. It's a complete waste of both time and money. You might win a little at first, but that's just to get you hooked so you keep playing. Seriously, the whole thing is rigged; this game is even worse than a casino. ### 1/5 — Can’t login- redeemed and never got it. Cant access funds left in account *2026-04-17, version 1.2.1* This app did work, it doesn’t now. It didn’t credit my withdrawal and it won’t let me back into it ### 1/5 — Don’t play this game *2026-04-13, version 1.2.1* The game is rigged and no matter how much money you add they turn off you ability to will even in the the bonus rounds they will darken out the true amount you’ve earned and you change or zero money at all. I’ve contacted their customer service several times they do nothing because they know the bank isn’t going to give your money back. Stay away from them lost more trying get back what they stole I didn’t even start playing through the bonuses good and money disappeared told them they’re game had a glitch even showed them through photos and videos absolutely nothing… terrible company and people who stop giving them money make their app hurt ### 1/5 — Can’t reach $35 redeem *2026-04-07, version 1.2.1* Even 24 free spins will give you $0 when you’re stuck at $31.99 ### 1/5 — Customer service *2026-04-04, version 1.2.1* I played this game and was waiting on over $300 for a rebate and I went to get verified and they said that I was verified on another account. When I went to login I had to request to change my password so I had to have the email account that was associated with my account. I emailed them twice after not getting any response that was decent from their bot and got no response before the reward expired. In addition, there was no option to try verification in additional time. ### 1/5 — Scammers *2026-03-29, version 1.2.1* Over a good bit of money gone. They e lied and said they’re working to resolve problem never fixed the game is setup to turn off winning I have several videos show during the bonus feature the game would have a major or minor highlights the game would then darken out the winnings. I’m so disgusted with this game and it’s customer service they will tell you that the final result were fair but that’s not case I hope they get band. They’re straight up steal from people They reached to me after i made a bad review once I reached out to them they then asked me to change my review but never attempted to fix the issue I had they will disable your ability to win anything so even if you load more funds they’ll take that as well this time I’m keeping my review final they’ll Take 100’s of dollars and give you back cents here and there. Never again don’t waste your time with them ### 1/5 — Results are not legitimately generated *2026-03-19, version 1.2.1* It’s clearly designed to let you win slightly less than the minimum withdrawal thresh and then prevent you from winning entirely. You can lose over 100 spins in a row after that with is not statically feasible. Maybe it’s different if you spend money, but I wouldn’t recommend trying that. Even if it’s possible to earn enough, there’s a very unethical 10% withdrawal fee ### 1/5 — Closed my account for NO REASON *2026-03-13, version 1.2.1* This app sucks they lock your account when you win too much and call it “abnormal behavior” don’t waste your time or money ### 1/5 — DONT PLAY WITH THEM *2026-03-09, version 1.2.1* Yeah you might win a little money after you spend HUNDREDS. But when your little bar at the top reaches 10000 that’s it! They offer Exclusive Monthly Bonus and just give you random amounts. O rhyme or reason to the amount. IT TAKES AT LEAST 48 Hrs or longer most of the time to get a response on Fb and the help chat had NO Information about most things. Don’t waist your TIME. There are others that have legit prizes. ## Most praised reviews (10 highest-rated) ### 5/5 — scam won’t let withdrawal double charges *2026-04-17, version 1.2.1* scam app wont process withdrawal attemps to double chrage account ### 5/5 — Great *2026-04-14, version 1.2.1* Would be great if it would allow me to get $35 ### 5/5 — Fraudulent and non responsive *2026-04-10, version 1.2.1* I played this game and actually enjoyed it however, when I made a withdrawal of $75 to my PayPal, they sent me an email and said that the withdrawal failed then when I tried to log into my account to redo it, I have been locked out for “unusual behavior“. And was told to contact them. There is no way to contact them. Their website gives an email address that is not valid when you try to reply to the email that they sent you they will not respond. There is no way to get in in touch with them other than that one email that they sent me and it has been almost a week with zero response. I do find it interesting that when I’m tried to make a withdrawal that was “unusual behavior“. Also the contact customer service through the app or game. It’s a joke when they blocked you out and you can’t get in. Further all the “support that you can get an app is from an AI bot there is no option for a real life person it ask you very specific questions by a bot and that’s it. There’s no other options and you can’t even tell it something specific you want. You have to choose from their options .At this point, I definitely believe that this game is fraudulent and that the developers are running a scam. It’s now been over a month and the still have my account locked and won’t contact me. And they STOLE my money. ### 5/5 — SCAM scam SCAM *2026-04-04, version 1.2.1* I left the stars so it would keep my review. DONT waste your time and definitely DONT waste your money. I play and always get to 21.99 and then I all of a sudden stop winning. I even had 35 bonus spins and didn’t win a single cent because I was at their limit…I even added $5 to put me over the limit and not once did win, all to make sure I can’t redeem any funds. Not surprised tho, a lot of these casino games do the same bs to keep you from winning. All that’s left for me to do now is delete this SCAMMING/ THIEVING GAME ### 5/5 — They don’t payout *2026-04-01, version 1.2.1* I won and cashed out finally and then they block my account instead of paying out. I can’t reach out to anyone because I can’t sign in and they tell me to chat them which is just an ai system take it from me even when you do win they don’t pay Update: I did exactly as they requested and the response was the same as it had been “We recommend that you contact the 'support' team within the game. Thank you for your support and understanding.” I’ve told them I can’t connect to them because I can’t sign in. Once again they are liars and won’t pay out Update - email says reach out to support team in game again - and once again I can’t. ### 5/5 — I want my money *2026-03-30, version 1.2.1* I can’t redeem… and can’t get anyone to help me… I’ve been waiting online for 4 hours… they have no phone number or email address that works!!!! Only put 5 stars so someone will address this issue . You owe me $450.00 ### 5/5 — Where are the slot games *2026-03-27, version 1.2.1* I had this game in my old iPhone I just got a new one and I re-downloaded pub points platter and now it’s a dart game where are the slot games where is my account why can't ### 5/5 — Please help *2026-03-24, version 1.2.1* Please speed up this withdrawal order id gJewLauAuWb ### 5/5 — They don’t payout *2026-03-23, version 1.2.1* I won and cashed out finally and then they block my account instead of paying out. I can’t reach out to anyone because I can’t sign in and they tell me to chat them which is just an ai system take it from me even when you do win they don’t pay ### 5/5 — Rigged *2026-03-19, version 1.2.1* Definitely a scam you can never reach the withdraw amount ever don’t waste your hard earned money you will be highly disappointed… And the reply they will leave under this review is a lie I’m not the only person to say this look at the reviews we are only putting 5 stars so that ppl can see the honest reviews or else they would get zero stars --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*