# Public Desire — user reviews > 16 indexed App Store user reviews of Public Desire by Public Desire Limited, rated 4.80/5 from 761 ratings. - Source: https://appshunter.io/ios/app/public-desire/id1568106062/reviews - App overview in markdown: https://appshunter.io/ios/app/public-desire/id1568106062.md - Rating breakdown: 5★ 693 · 4★ 44 · 3★ 11 · 2★ 3 · 1★ 10 ## What do users think of Public Desire? Overall sentiment: mixed **Pros** - 👍 Excellent customer service - 💕 Beautiful and high-quality products - 🤗 Positive shopping experience **Cons** - ⏱️ Slow shipping and delivery times - 🤔 Inconsistent sizing and fit - 🤯 Difficult return process **Commonly reported bugs** - App crashes and won't open - Order tracking issues **Most requested features** - More size and width options - Improved app navigation and filtering - Faster order processing and shipping ## Most critical reviews (10 lowest-rated) ### 1/5 — not working *2025-05-25* app won’t open. what going on ### 1/5 — They don’t send me the products *2024-11-23* It’s almost a month, and I pay additional for having my shoes between 1-2 days… and I don’t have my package in this month… I don’t recommend the app or the store. ### 1/5 — Reviews *2024-09-28* Do not buy from here if you need things in limited time. They take forever to ship and do not answer emails. Also The return process is difficult and costly. $30 dollars to return shoes, i will not be shopping with this site again. ### 1/5 — Returns *2023-02-05, version 20.0.45* Trying to return part of my parcel and public desire are telling me that I have not got the correct order number when it’s the one they’ve given me on my email! ### 1/5 — Very disappointed *2021-09-09* Very very disappointed and angry you people think money is that easy to make I placed an order the first time I asked for size 6 you guys gave me 4 I was like maybe is a mistake I ordered thesame thing again in different color and size 6 still I received size 5 like are you people serious Im very disappointed if there was a way for me to end your business I will definitely do that right away like I ordered it cus I really needed it at that moment just wasted my money I could had spend it on something else ### 3/5 — Clunky UI *2023-06-05* I had to get the app as the mobile site was not allowing me to filter footwear sizes as the sizes weren’t scrollable and 3/4ths of the sizes were cut off by the filter menu and phone screen. The app is ok but it’s could use improvements. For starters, I’ve tried so hard to find a “view all” button. Im not trying to find a specific shoe like sandals, heels, boots, etc I’m just trying to browse through the total collection. Secondly, the size filter isn’t even in numerical order. Why is 10 before 11 and 11 is after 5? Lastly, y’all would make a killing offering more breadth in wide width shoes. There is maybe 3 stores that carry cute wide shoes so I emplor you to really capitalize on this massive gap in the market. I found yalls brand via ASOS and will just continue to buy through them if you can’t carry enough of a variety and stock in these sizes within your own shop ### 4/5 — The wait is worth it *2024-11-28* Shipping takes too long. However, my shoes arrived and I loved them, the presentation, the packaging, the material... and the customer service, they were attentive to my concerns and in constant contact with me 👏🏼 ### 4/5 — Love *2022-12-30* This site is great, only thing is my size is out of stock in almost all of the shoes I want! That’s the only reason it’s not 5 stars. ### 5/5 — Loveeee Public Desire *2024-06-23* Prettiest heels ever! And they keep the big feet girlies in the game! I love Public Desire and will never delete the app! ### 5/5 — Bridal shoes *2023-09-06, version 20.0.50* Found beautiful bridle shoes thanks 😊 ## Most praised reviews (6 highest-rated) ### 5/5 — Hermosas zapatillas *2022-10-11, version 20.0.23* Realmente creo que este será mi lugar favorito para comprar zapatillas. Quede enamorada de lo hermosas que son las zapatillas que compre y la buena calidad a buen precio. Sin dudas recomendado Muchas gracias Public Desire 🤗 ### 5/5 — App lover *2022-03-18* I love the app it way easier to shop and i love their shoes they never disappoint me ### 5/5 — Large Fluffy Hoodie Red *2021-07-07, version 16.1.22* Great for the Winter so soft Great price and only3 Days yes 3 days to Arrive Amazing Thank you ### 5/5 — Best place ever for shoes : ) 🛍😃 *2021-06-20, version 16.1.22* I always purchase my pretty shoes from here 😃Great price and amazing quality ! So much choice 👌🏽👌🏽👌🏽👌🏽👌🏽👌🏽👌🏽👌🏽👌🏽😃 What are you waiting for shop shop shop x 🛍👌🏽 ### 5/5 — Lovely *2021-05-19, version 16.1.22* Such a nice app ### 5/5 — Easy navigation *2021-05-19, version 16.1.22* Love the app! So easy to navigate 😊 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*