# Public Gold — user reviews > 50 indexed App Store user reviews of Public Gold by Public Gold, rated 4.30/5 from 6 ratings. - Source: https://appshunter.io/ios/app/public-gold/id1591580964/reviews - App overview in markdown: https://appshunter.io/ios/app/public-gold/id1591580964.md - Rating breakdown: 5★ 4 · 4★ 1 · 3★ 0 · 2★ 1 · 1★ 0 ## Newest reviews (13 of 50) ### 2/5 — Update *2026-04-30, version 3.12.14* One thing is, always need to be updated. Sighhhh ### 2/5 — Security questions *2026-04-22, version 3.12.11* The security question is so annoying every time i want to login into my account ### 2/5 — User interface *2025-11-17, version 3.11.06* Please improve the user interface and user experience. It takes too long to load the next page. It’s also hard to check the current gold price—whether it’s going up or down. Maybe you could add pop-up notifications like “Gold price is higher than yesterday” or “Gold price dropped by RM**.**”. I’m a first-time gold buyer, but after seeing the app, I immediately lost interest. It just doesn’t motivate me. I really love TnG’s user interface. So please!!! ### 2/5 — make UI better *2025-08-28, version 3.10.09* I know PG for quite sometime now the reason i don't want to invest and use the app is because the app is very outdated especially the ui part please please make this app better. I encounter some issue where at my profile the phone number part i can't edit the number ### 2/5 — Worst User Friendly & Have Little Bugs *2025-05-05, version 3.09.15* Many issue when use this app, example if want sell at gram, will display error first. ### 2/5 — Not very user friendly to sell *2025-04-14, version 3.09.15* It refreshed by itself while i look for info in the phone. Grrrr ### 1/5 — Not function *2025-04-13, version 3.09.15* Please la fix your apps cannot open after i want to sell my gold .. your app very slow respones ..fix your apps public gold ### 1/5 — Tac problem *2025-04-12, version 3.09.15* I already have account but not active,i try pay rm100 to active the account and then after i pay the app want me to update new password, i create new password and need to request tac number but when i request the tac number doesnt show at all,i try many time but still same,the tac number doesnt show at all and no other option for me to login again to my account ### 2/5 — tac number *2025-04-07, version 3.09.13* i tried to get TAC number fo change my password after buying gold from there but i didn't get or receive any notification from email or message . im so very frustrating and feel helpless when tried to text their support team. ### 1/5 — Cannot login *2025-03-30, version 3.09.13* After i purchase the gold, this app log out me and its need me to change the password but i cannot change because the TAC number not delivered to me ### 1/5 — Forget password TAC not send!!! *2025-03-21, version 3.09.13* I requested a TAC for a forgotten password but did not receive any notification. i have been repeatedly request for TAC since dec 2024 n already call hotline number but same no answer n not receive any TAC . Please assist. so sad la macam ni 🥲 ### 3/5 — Cannot sign up *2025-03-03, version 3.09.11* I cannot insert the birthday date at all. Refresh but still cannot. Please help. ### 1/5 — Unable to login *2025-02-06, version 3.09.09* Hi. I just buy your gold in apps. The apps need me to update the password. After update it, i cannot login back using new password and old password. Please be serious when doing business. ## Most critical reviews (10 lowest-rated) ### 1/5 — Scammer apps *2026-06-11, version 3.13.07* I want to buy gold bar. Upon check up, the apps didnt mention regarding method of payment, just say upon placing order, need to pay within 3 days. Then after placing order, when i want to pay, the option was bank transfer only. Like whattt??? No credit card option. Suddenly if cannot pay, need to pay 10% cancellation fees or my account will be suspended. Upon placing order didnt mention need to pay cancellation fees. Like purposely want customer to order then if cannot pay can collect cancellation fees. Great business model. ### 1/5 — Keep asking me to update security questions every time login *2026-05-02, version 3.12.14* Ridiculous ### 1/5 — Annoying sign up *2026-02-02, version 3.11.13* I walked up to one of their atms since i was curios. The lady greeted me and i had to sit down for 10 minutes to put my info in. Not only that, one of her colleagues took my photo without my consent. If you want gold shares your banking app and ewallet already has those features. If you want physical gold I guarantee you theres 5 gold shops on your local street alone ### 1/5 — FIX YOUR APPS *2025-12-25, version 3.11.09* cant login bcs this apps said I put the wrong password (even i already put the correct one) , after I changed my password and tried to login again, still can’t login and now i cant login bcs I already tried 5 times ! ### 1/5 — APP MANAGEMENT TERUK *2025-12-21, version 3.11.08* I lupa pssword, and then renew. Lepas 5 kali I tried dia lock me out, tukar la password banyak kali pun. Takkan boleh masuk account you dah. Dengan alasan 5 kali dah try password tak dapat. Bad app. What a waste of time, thank God I pulled my gold out already or else we will be having a different discussion. Asked to change password, changed already, and still cant enter account. Fix the issue. ### 1/5 — cannot update to latest version *2025-09-16, version 3.10.10* i want to buy gold stock but cannot upgrade to latest version. my phone have stable internet ### 1/5 — WHY CANT I CANCEL THE AUTO TRANSACTION *2025-07-01, version 3.10.03* Like the title read. I cannot and have been trying to cancel my auto transaction for my monthly pgold buy. I no longer want to user pgold. And the apps/helpdesk is useless is answering anything i needed help with. ### 1/5 — refund *2025-06-05, version 3.10.00* very dissapointed with the service. take so long time to refund our money back into our bank. must wait until 28days. even more than 28days still dont get it. poor apps. Submit ticket neither can't solve the problem. ### 1/5 — Problem Updating *2025-05-22, version 3.09.18* I cannot update the apps even with a strong internet ### 1/5 — Update pending *2025-04-15, version 3.09.15* Why Pause so long when update? ## Most praised reviews (10 highest-rated) ### 5/5 — User friendly *2026-05-25, version 3.13.04* Easy to navigate ### 5/5 — apps *2026-04-30, version 3.12.14* very convenient and friendly apps. easy to topup gold, sell, withdraw and check gold price ### 5/5 — Function, seamless *2025-04-30, version 3.09.15* Good but can be better. I like how PG expose the GAP gram amount. Easy to see and its motivating to save more gold! ### 5/5 — Superb Apps *2023-10-22, version 3.08.00* Easy for me to save in gold. Thanks Public Gold ### 4/5 — New Design *2025-02-06, version 3.09.09* Please bring more new design from PG jewel to Public Gold app , so I can get more design & can make instal . thank you ### 4/5 — Add credit card payment *2024-03-05, version 3.08.07* When buying at PG Mall. We can use credit card. But in the apps. Only FPX.. perhaps if that option is available, it would be great, can collect CC points while purchasing Gold. ### 4/5 — Change the opening animation pleaseee. *2023-12-10, version 3.08.03* Everything is okey here, but i would like to suggest my opinion for this app. When tekan ja apps, animation dya tu so lame, boring and old school. Please just add some cool animations or something to make this app more luxurious, cmon its 2023 and its 2024 in another 3 weeks!! Barulah ada aura lebih untuk beli emas heree. Overall okey just belum pernah withdraw emas betul, harap x masalah ya public gold😌 ### 3/5 — Too slow *2026-05-31, version 3.13.05* Always update but nothing change still slow ### 3/5 — Whats new *2026-05-04, version 3.12.14* The app should be more interactive and informative than the other competitive gold corporations out there. Keep up the good job. ### 3/5 — Forgot Password not working *2025-05-14, version 3.09.18* I forgot my password but I haven't received any emails after I filled in my details. SMS TAC also didn't work. Fix this please --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*