# Public: Invest & Trade — user reviews > 616 indexed App Store user reviews of Public by Open to the Public Investing, Inc., rated 4.70/5 from 84,757 ratings. - Source: https://appshunter.io/ios/app/public-invest-and-trade/id1204112719/reviews - App overview in markdown: https://appshunter.io/ios/app/public-invest-and-trade/id1204112719.md - Rating breakdown: 5★ 71,393 · 4★ 6,479 · 3★ 2,967 · 2★ 877 · 1★ 3,041 ## What do users think of Public? Overall sentiment: neutral **Pros** - 🚀 Easy to use - 👍 Great community - 💡 Innovative features - 🚀 Smooth interface - 👍 Helpful customer service **Cons** - 🐛 Withdrawal issues - 🐛 Account freezing problems - 🐛 Delayed order execution - 🐛 Inaccurate account information - 🐛 Unresponsive support **Commonly reported bugs** - Incorrect stock ownership display - Deposit issues and delays - Unexplained account restrictions - Inconsistent performance across devices **Most requested features** - Add stop loss/take profit options - Improve chart functionality - Enable crypto wallet and transfers - Faster cash withdrawal process - Provide phone support ## Newest reviews (10 of 616) ### 3/5 — Spreads and Rolling still sucks *2026-08-21, version 5.2.2* Rolling defaults to debit even if your option is a credit. Rolling is a very slow process that sometimes fails. Editing roll and other option limit orders sometimes fails. Rolling for $0.0 on the web UI is blocked. Spreads aren’t grouped. Managing a proper book on this app is so slow and impossible. They won’t fix the basics, but ooh ahh let’s add useless AI… ### 3/5 — No help on Saturday *2026-08-16, version 5.2.1* Someone should be working weekends. AND EVERY SINGLE KNICKNAME IS TAKEN!!! REALLY??? Bad Start. This is why I quit RH ### 2/5 — Boo *2026-08-12, version 5.2.1* Customer service is trash ### 3/5 — Frequent updates, but nothing changes. Options still suck. *2026-08-06, version 5.2.0* It’s amazingly bad that for years now they just can’t options right. Options orders still default to debits, even when adjusting an existing credit limit order. I’ve donated hundreds of dollars to market makers going too fast with this “defaulting to debit” and “switching to debit” behavior when selling options and rolling. You have toggle the switch back to credit every time. They don’t group multi-legs. A simple short put credit spread has the legs mixed up among all other options positions, requiring me to do some eye gymnastics and rough math to understand at a glance how the position is doing. Where’s the promised AI agents? I’m still waiting for my preferred position sort—by “Portfolio weight & 1D change” instead of “Price & 1D change.” Sorting by price is useless. How public are you if you prefer sorting by price?? The name fits, ironically. Everything else has slowly, very slowly, gotten better. I’ll keep waiting. ### 5/5 — Public is Awesome *2026-08-05, version 5.2.0* Public is great for investors. Fair app and its AI assistant makes it so much better than a lot of competitors. I’d definitely suggest it. ### 5/5 — Easy UI, Helpful Support Team, Awesome investment plans *2026-08-05, version 5.2.0* Excellent app for an investor like myself that just wants to put money in on a cycle. I was able to have a 12 hour turn around for a quick wire transfer that I needed and the support team was very helpful. ### 3/5 — “Instant” withdrawal. *2026-07-31, version 5.1.10* The app is fine. They’ve made a lot of features part of premium over the years which is annoying. The “instant withdrawal” fee is a rip off because it still takes several days. The app is easy to use though. ### 3/5 — Good *2026-07-31, version 5.1.10* Better then webull ### 1/5 — FEES FEES FEES *2026-07-24, version 5.1.9* They charged me $3.99 as an “inactive fee” ### 5/5 — Excellent *2026-07-24, version 5.1.9* I’m an investor on Public, I would like to express my gratitude for the support and help they provide. ## Most critical reviews (10 lowest-rated) ### 1/5 — Good and bad *2026-08-23, version 5.2.2* I’ve been using it for a year. Good :you can use funds as soon as you authorize a transfer, you have available funds to trade as soon as you sell anything, fees are very low Bad: it says that you can withdraw funds as soon that account settles however it doesn’t. The system says it can take up to four days but it’s been a week and nothing . It’s a great research tool however funds management is horrible and very difficult to reach customer service . My funds still tide up ### 1/5 — Hello *2026-08-21, version 5.2.2* Just be careful and the hidden fees the other accounts the clearing firm ### 1/5 — Bad *2026-08-20, version 5.2.1* This app has unhidden rules an fees they don’t tell you about do not invest I’m switching back over to robinhood there way better ### 1/5 — Leaving *2026-08-17, version 5.2.1* Going to have to leave public, they updated and removed the AI assistant trying to force an agent agreement . I paid $100 a year but not for this, since they want to do this, I have to leave. ### 1/5 — Terrible brokerage *2026-08-12, version 5.2.1* Absolutely terrible experience. Public is attempting to forcefully liquidate all of my positions because of an issue involving a linked bank account, despite me having already completed the requested bank verification. I was restricted to selling only for months, and now that the issue has finally been resolved, I’m being told my positions will be liquidated instead of giving me reasonable time to transfer my assets to another brokerage. I bought these positions as long-term investments and should be able to decide when I sell them. Forcing a liquidation on their timeline can have serious financial consequences, especially when the customer is actively trying to transfer their assets elsewhere. If you have meaningful investments, think twice before trusting a brokerage that can put you in a position where your holdings may be forcibly sold with little time to respond. ### 1/5 — The worst *2026-08-10, version 5.2.0* They suck , better of going on Webull ### 1/5 — Newly added FEES *2026-08-04, version 5.1.10* Used this app for over 2 years now with no problems. Logged in today to find a buying fee, a selling fee, and a fee for NOT LOGGING IN. That blows my mind, you are gonna charge me, for not using the product. WHAT A JOKE LOL! ### 1/5 — Misleading and scamming *2026-07-31, version 5.1.10* I was misled and robbed of my deposited money. And I contacted the proper authorities… ### 1/5 — Beware their HYSA *2026-07-29, version 5.1.10* Say goodbye to ever being able to access your funds again. Unable to withdraw or transfer funds from their high yield savings account. ### 1/5 — Better options, everywhere else *2026-07-24, version 5.1.9* The fees are excessive ## Most praised reviews (10 highest-rated) ### 5/5 — Best platform *2026-08-21, version 5.2.2* It’s one of the best platforms I’ve had. They have a great set up with AI. Great place to invest your money. ### 5/5 — Pretty Good *2026-08-19, version 5.2.1* The app design itself is very nice and UI is very gorgeous imo. Very easy to follow and see everything. The agents setup and the API’s I’ve started using them a little bit and are a fun addition that separates this from other brokerages. The support has always been helpful which is nice touch too. Only thing that I don’t like is how long the deposits take to settle for you to use. But overall this app has a lot of great potential. ### 5/5 — Great brokerage *2026-08-18, version 5.2.1* Customer service is top notch ### 5/5 — Bob *2026-08-13, version 5.2.1* I am learning as I go along. I think it is a great product of this company produces. I appreciate everybody working with me making things easier. ### 5/5 — Beyond *2026-08-13, version 5.2.1* Quick and Easy ### 5/5 — Use it! *2026-08-12, version 5.2.1* Truly appreciate this app. Makes investing easy & educational. The Public support Team is awesome at handling any issue or question you may have. I count on Public! ### 5/5 — Slick Platform and Great Support *2026-08-11, version 5.2.0* Even though they are relatively new to the investment space compared to alternatives, this app punches way above its weight. The platform is genuinely tech-savvy, smooth to navigate, and the customer support team has been responsive every time I’ve reached out. Highly recommend! ### 5/5 — Highly Recommend *2026-08-10, version 5.2.0* Super user friendly, lots of investing tools, lots of benefits, and the most incredible customer support I’ve ever experienced. ### 5/5 — Customer service *2026-08-10, version 5.2.0* Great customer service and response quickly. Love how they really care about your account for fraud they are always adding new content to their platform ### 5/5 — Great! *2026-08-05, version 5.2.0* Lightning fast trades. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*