# Public Mobile — Do it all in the app > Self-service mobile subscription management with 5G plans and rewards. (iPhone/iPad app by TELUS Communications Inc..) - Source: https://appshunter.io/ios/app/public-mobile/id1645306824 (this page in markdown: same URL + `.md`) - Developer: [TELUS Communications Inc.](https://appshunter.io/developer/1351428851) - Category: Utilities - Price: Free - Rating: 4.20/5 from 116 App Store ratings · 317 written reviews indexed - Age rating: 4+ - Requires: iOS 15.1 · 74 MB - Languages: American English - Released: 2023-05-19 - Data updated: 2026-08-31 - Monetization: free with in-app purchases - User reviews in markdown: https://appshunter.io/ios/app/public-mobile/id1645306824/reviews.md ## What is Public Mobile? Welcome to different. Public Mobile is a wireless subscription service that does mobility differently. Sign up for Canada's first 5G subscription phone service in a few simple steps. With the Public Mobile app, you're in control. Activate in minutes with eSIM along with an eSIM compatible device and choose from 5G speed plans and unlimited data on Canada's largest network. Manage your own account with easy, self-service features in the app. Just like your other subscription services set it and forget it. Download the Public Mobile app for free to get started. Subscribe with a few quick clicks in the app: • Select and activate your subscription • Save with a 90 day subscription • Purchase and activate your eSIM or SIM card • You can keep your phone number when you subscribe to Public Mobile. Manage your plan anywhere, anytime with My Account: • Manage your subscription • Track your plan usage • Purchase add-ons Earn points that save you money with our Rewards program: • Check rewards balance • Redeem your points • Refer-a-friend to share savings Skip the wait time with 24/7 online solutions: • Access virtual support at your fingertips • Find answers and ask questions Download the Public Mobile App now. Learn more at publicmobile.ca ## Key features - 5G subscription phone service - eSIM activation - Self-service account management - Plan usage tracking - Rewards program - Refer-a-friend savings - 24/7 online support ## What do users think of Public Mobile? Overall sentiment: negative **Pros** - 🚀 Surprisingly good service - 👍 Great app overall - 👍 Good value for money - 👍 Smooth and user-friendly - 👍 Awesome, nothing to complain about - 👍 Works great, simple setup - 👍 Reliable service - 👍 Excellent in all respects - 👍 Best value! - 👍 Seamless transition - 👍 Satisfied! - 👍 Amazing, nothing to complain about - 👍 Stellar app! - 👍 Works well now - 👍 Good functioning app **Cons** - 🐛 Just a fake app - 🔒 Never works properly - 🔒 Access to support is appalling - 🐛 Seriously garbage - 🔒 Deal with care - 🐛 Annoying to log in - 🐛 Cumbersome - 🐛 Randomly logged out - 🐛 Fails to login to the app - 🐛 Can't login - 🐛 Doesn't work - 🐛 Broken app - 🐛 Worse app - 🐛 Can't even log in - 🐛 Bad website - 🐛 Login doesn't work - 🐛 Doesn't work - 🐛 No persistent login - 🐛 Can't Login - 🐛 Errors constantly - 🐛 Cannot login. - 🐛 Failed to issue eSIM - 🐛 Dead loop - 🐛 Incredibly slow and basically unusable… - 🐛 App Won't Open - 🐛 Super Slow - 🐛 Doesn't work in lockdown mode - 🐛 Such a lousy website - 🐛 Terrible App! - 🐛 Sucks App Ever I used - 🐛 Ignores settings for trusted device completely - 🐛 The app is horrible! Edit the app is garbage! - 🐛 Worst App and service in telecom history - 🐛 Can't even sign up - 🐛 Scam - 🐛 Terrible app - 🐛 Service is absolute garbage - 🐛 Doesn't work!!!! - 🐛 Terrible When Unsubscribing - 🐛 Doesn't work in Lockdown Mode - 🐛 Takes care of the basics **Commonly reported bugs** - Activation issues - Logging in problems - App crashes and freezes - Unreliable service - Billing and payment issues **Most requested features** - Wifi calling - Support for iPad/tablets - Improve customer service access ## Recent user reviews (10 of 317) All indexed reviews: https://appshunter.io/ios/app/public-mobile/id1645306824/reviews.md ### 5/5 — Works well: Canada, US, Mexico *2026-08-24, version 3.1.5* Both my husband and I have Canada, US and Mexico plan. It’s been working great for the both of us. Transferred phones a few times and set up was a breeze. ### 5/5 — Great! $10 credit too! 🎉 *2026-08-21, version 3.1.5* $10 credit with OQULY5 makes Public an even better deal! Same performance as the big three with US/CAN/MEX calling & data is a no brainer! Happy with speeds (>200mbps) and reception. I was paying 3x more for less before I switched! ### 5/5 — Love Public Mobile *2026-08-21, version 3.1.5* We have several lines with Public Mobile and the value is unbelievable. We always BYOD so it’s a perfect fit for our family ### 5/5 — Works good *2026-08-21, version 3.1.5* Pretty much a decent app does what it needs to do. Sometimes it makes me update before using which is annoying. That’s the only thing though ### 5/5 — Good move! *2026-08-19, version 3.1.5* Happily a member of Public Mobile. ### 5/5 — Works as should *2026-08-19, version 3.1.5* Same service better price. It’s a win. ### 5/5 — Easy phone set up *2026-08-17, version 3.1.5* It was a simple process to set up my new phone, used my referral code & picked a new number from lots of options ### 5/5 — Amazing value!! *2026-08-16, version 3.1.5* I love it, a lot!!! Amazing dollar per performance ### 1/5 — Keep out *2026-08-13, version 3.1.5* This is the worst cellphone company in Canada. It is ok when things work. But, when you have a problem there is not customer support. No human. You have to fight with a stupid robot. You can also raise a ticket and hope the monkey that takes your ticket understands your problem. Stay away. ### 5/5 — Amazing service *2026-08-11, version 3.1.5* Really happy customer ## Frequently asked questions about Public Mobile ### What does the Public Mobile app do? The Public Mobile app allows you to sign up for a 5G wireless subscription service, activate your service with eSIM, and manage your account. You can also track your plan usage, purchase add-ons, and earn rewards through their loyalty program. ### How do I manage my mobile plan with this app? You can manage your entire mobile plan through the 'My Account' section of the app. This includes viewing your subscription details, tracking your data and usage, and purchasing any necessary add-ons to customize your plan. ### Is there a cost to download and use the Public Mobile app? The Public Mobile app itself is free to download and use. The costs associated with the app are for the wireless subscription service plans you choose to purchase and manage through it. ### What are the benefits of the Rewards program? The Rewards program allows you to earn points that can be redeemed to save money on your mobile service. You can also earn rewards by referring friends to Public Mobile, sharing savings with them as well. ### How can I get help if I have issues with my service? The app provides 24/7 online solutions for support. You can access virtual support directly through the app, find answers to common questions, and ask your own questions to resolve any issues you may encounter. ## Version history (last 5 releases) ### 3.1.5 — 2026-08-11 We're always working on new features, bug fixes, and performance improvements. Make sure you stay updated with the latest version for the best experience. ### 3.1.4 — 2026-07-15 We're always working on new features, bug fixes, and performance improvements. Make sure you stay updated with the latest version for the best experience. ### 3.1.3 — 2026-06-25 We're always working on new features, bug fixes, and performance improvements. Make sure you stay updated with the latest version for the best experience. ### 3.1.2 — 2026-06-09 We're always working on new features, bug fixes, and performance improvements. Make sure you stay updated with the latest version for the best experience. ### 3.1.1 — 2026-05-28 We're always working on new features, bug fixes, and performance improvements. Make sure you stay updated with the latest version for the best experience. ## Apps similar to Public Mobile | App | Rating | Price | Category | | --- | --- | --- | --- | | [MyRogers (Shaw)](https://appshunter.io/ios/app/myrogers-shaw/id1217939030) | 4.4 (535) | Free | Utilities | | [Lucky Mobile My Account](https://appshunter.io/ios/app/lucky-mobile-my-account/id1459173378) | 4.5 (905) | Free | Utilities | | [MyRogers - Manage your account](https://appshunter.io/ios/app/myrogers-manage-your-account/id337618972) | 4.5 (2,797) | Free | Utilities | | [BC Wildfire Service](https://appshunter.io/ios/app/bc-wildfire-service/id1477675008) | 3.0 (7) | Free | Utilities | | [Freedom Mobile My Account](https://appshunter.io/ios/app/freedom-mobile-my-account/id891807900) | 1.9 (18) | Free | Utilities | | [Virgin Plus My Account](https://appshunter.io/ios/app/virgin-plus-my-account/id853116586) | 4.5 (3,618) | Free | Utilities | ## More apps by TELUS Communications Inc. - [TELUS TV+](https://appshunter.io/ios/app/telus-tv-plus/id467259446) - [My TELUS](https://appshunter.io/ios/app/my-telus/id543953973) - [TELUS Business Connect™](https://appshunter.io/ios/app/telus-business-connect/id925058301) - [TELUS Wi-Fi Finder](https://appshunter.io/ios/app/telus-wi-fi-finder/id969622869) - [Channel Events](https://appshunter.io/ios/app/channel-events/id1189277138) - [Security](https://appshunter.io/ios/app/security/id1200050042) All apps by TELUS Communications Inc.: https://appshunter.io/developer/1351428851 ## Related topics [wynne mobile](https://appshunter.io/ios/topics/wynne-mobile) · [askey 5g cpe mobile app](https://appshunter.io/ios/topics/askey-5g-cpe-mobile-app) · [wskg public telecommunications council](https://appshunter.io/ios/topics/wskg-public-telecommunications-council) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*