# Public Transport Victoria app

> Public transport journey planner, fare payment, and real-time travel alerts. (iPhone/iPad app by Public Transport Victoria.)

- Source: https://appshunter.io/ios/app/public-transport-victoria-app/id318696180 (this page in markdown: same URL + `.md`)
- Developer: [Public Transport Victoria](https://appshunter.io/developer/858229901)
- Category: Travel, Navigation
- Price: Free
- Rating: 4.50/5 from 320 App Store ratings · 756 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 34 MB
- Languages: American English
- Released: 2009-06-09
- Data updated: 2026-08-27
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/public-transport-victoria-app/id318696180/reviews.md

## What is Public Transport Victoria app?

Start here. Journey anywhere. The Public Transport Victoria (PTV) App is your one-stop shop for journey planning, paying fares with Apple Pay, and real-time travel alerts, including disruptions.

The PTV App puts you in charge of the ride. What you’ll love about this app:
•    Register your mykis, to make top-up and replacement a breeze.
•    Use Apple Pay to instantly top-up your myki smartcard.
•    Save your favourite routes and stops, and get alerts when something changes.
•    Track your service with real-time travel data for trains, trams and buses.
•    Set reminders so you leave on time, every time.

The PTV App supports users with accessibility requirements.

We take your privacy seriously. Read more: www.transport.vic.gov.au/myki-privacy.

Help and support: www.transport.vic.gov.au/help-and-support.

## Key features

- Journey planning
- Apple Pay fare payment
- Real-time travel alerts
- myki card management
- Favorite routes and stops
- Live service tracking

## What do users think of Public Transport Victoria app?

Overall sentiment: negative

**Pros**

- 👍 Easy to use
- 🚀 Helpful for planning trips
- 🚀 Provides accurate timetable information

**Cons**

- 🐛 Unreliable login and top-up functionality
- 🐛 Inaccurate route and arrival time information
- 🐛 Frequent crashes and bugs
- 🤔 Complicated and unintuitive user interface
- 🤔 Lack of live service updates and disruption alerts

**Commonly reported bugs**

- Inability to log in or top up Myki cards
- Incorrect route and departure time information
- Frequent app crashes and freezes
- Compatibility issues with newer iOS versions

**Most requested features**

- Add Apple Pay/mobile wallet integration
- Improve search and journey planning functionality
- Provide live bus/tram tracking and arrival times
- Allow users to save and manage Myki cards in the app

## Recent user reviews (10 of 756)

All indexed reviews: https://appshunter.io/ios/app/public-transport-victoria-app/id318696180/reviews.md

### 2/5 — Gadgets

*2026-08-20, version 5.6.0*

Seriously, develop gadgets for this app please, would be so convenient

### 1/5 — Don’t rely on this

*2026-08-20, version 5.6.0*

It doesn’t show you the journeys properly - buses don’t even come up - and times are NOT ato be trusted - was significantly inaccurate - do not rely on - or COULD get stranded

### 1/5 — Can’t find ‘track your bus live’

*2026-08-19, version 5.6.0*

The bus stop has it’s timetable removed. A poster advertising the PTV app replaces it, claiming you can ‘track your bus live’. Nope, couldn’t find how to do that. Also, what about all the people who don’t have smart phones, or who don’t have enough data on their plans to use an app? Or who just don’t like downloading apps? What about all the people who can’t use apps? All the old people? Just put a timetable on the bus stop for goodness sake.

### 3/5 — Planning could be smarter

*2026-08-15, version 5.6.0*

I live parkville however the plan to places never utilises the bus to Sydney road and tram or Parkville station

### 1/5 — Your never on time and always have cancelled trains

*2026-08-15, version 5.6.0*

You provide shocking service - trains never on train and always cancelled

### 1/5 — Broken search

*2026-08-13, version 5.6.0*

Mostly ok, but the search function is complete nonsense. I search for Southern cross and almost have to type out the full name before it actually appears as it will prioritise showing me stations on the South Moran line instead! Whoever thought that was a good idea needs to be fired.

### 4/5 — Rating

*2026-08-13, version 5.6.0*

Very confusing but helpful

### 3/5 — Don’t use this app to plan your journeys

*2026-08-12, version 5.6.0*

The planer breaks very often and sometimes won’t even show you trains for the days your searching for. Just use it to check myki cars balance seems that is all it’s good for.

### 1/5 — Worst Official Service App I’ve Ever Seen In My Life

*2026-08-12, version 5.6.0*

The times are genuinely so inaccurate and even worse since they added the live updates. It constantly says your trains and busses are late just for you to show up and they’ve already left. Like I literally have nothing good to say about this app your genuinely better off guessing what time your train/bue/tram leaves

### 1/5 — Rubbish

*2026-08-11, version 5.6.0*

App does not work: tells me I have no internet connection when clearly I do. Gives misleading advice on trains to catch. Just does not do the job. Oddly, analogous apps around the raft of the world (I except the USA) work well.

## Frequently asked questions about Public Transport Victoria app

### What does the Public Transport Victoria app do?

The app serves as a comprehensive tool for planning public transport journeys, paying fares using Apple Pay, and receiving real-time travel alerts. It provides live updates on trains, trams, and buses, including disruptions.

### How can I pay for my journey with this app?

You can pay for your journey by using Apple Pay to instantly top up your myki smartcard directly through the app. This offers a convenient way to manage your fares.

### Can I save my frequently used routes?

Yes, the app allows you to save your favorite routes and stops. You can also set up alerts to be notified when there are changes or disruptions affecting these saved journeys.

### Is this app free to use?

Yes, the Public Transport Victoria app is free to download and use. There are no in-app purchases or ads mentioned in the description.

### Who is this app designed for?

This app is designed for anyone who uses public transport in Victoria, Australia. It is particularly useful for commuters, tourists, and individuals who want to stay informed about their travel.

## Version history (last 5 releases)

### 5.6.0 — 2026-08-06

Minor improvements and Bug fixes

### 5.5.1 — 2026-06-30

Stability improvements and bug fixes

### 5.5.0 — 2026-05-21

- Integration of real-time data in the journey planner
- UI improvements

### 5.4.0 — 2026-03-18

- Youth Myki improvements
- Minor security enhancements
- Stability Improvements and Bug fixes

### 5.3.0 — 2026-01-29

Improved Journey Planner navigation instructions and icons.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*