# Publix Delivery & Curbside — Food & Drink

> Order groceries from Publix for delivery or curbside pickup. (iPhone/iPad app by Publix Super Markets, Inc..)

- Source: https://appshunter.io/ios/app/publix-delivery-and-curbside/id1294562458 (this page in markdown: same URL + `.md`)
- Developer: [Publix Super Markets, Inc.](https://appshunter.io/developer/562794252)
- Category: Food & Drink, Shopping
- Price: Free
- Rating: 4.80/5 from 92,761 App Store ratings · 180 written reviews indexed
- Age rating: 12+
- Requires: iOS 17.0 · 275 MB
- Languages: American English, Canadian French, European Spanish
- Released: 2017-10-17
- Data updated: 2026-08-29
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/publix-delivery-and-curbside/id1294562458/reviews.md

## What is Publix Delivery & Curbside?

Publix Delivery lets you order groceries from your neighborhood Publix to be shopped and delivered by Instacart* the same day, in as little as one hour. 

 SHOP RIGHT FROM THE APP 
 Just create an Instacart account and then order from the South’s favorite supermarket via Instacart. Get fast deliveries to your door on groceries, home essentials, and more. You could also use the Publix Curbside service at select locations, and get your groceries shopped by skilled Publix associates right to your car. 
 These convenient services are available in many zip codes across the Southeast, and you can find out if delivery or curbside is available near you in the app. 

 WHY PUBLIX DELIVERY, POWERED BY INSTACART: 
 • Instacart shoppers check expiration dates and select quality produce 
• Save with weekly sales
• Get delivery from Instacart in as little as one hour 
• Order Publix Curbside, drive to a reserved spot, get your groceries to your car 
• Reorder previous items with ease 
• Contact your Instacart shopper in real time   
*Instacart is an independent business that provides online ordering, shopping and delivery services to Publix’s customers.

## Key features

- Same-day grocery delivery
- Curbside grocery pickup
- Order from neighborhood Publix
- Instacart shopper quality selection
- Save with weekly sales
- Real-time shopper communication

## What do users think of Publix Delivery & Curbside?

Overall sentiment: mixed

**Pros**

- 🚀 Convenient delivery service
- 👍 Helpful communication with shoppers
- 🎁 Good customer service with refunds
- 💡 Curbside pickup option

**Cons**

- 🐛 Inaccurate inventory and substitutions
- 💰 Expensive with high markups and fees
- 🤖 Poor shopper performance and communication
- 🔒 Security and account issues
- 🕰️ Delayed and unreliable deliveries

**Commonly reported bugs**

- Inability to change vehicle details or tip after order
- Glitches in rating and feedback flow
- Push notifications not working reliably

**Most requested features**

- Option to save order history and preferences
- Improved search and browsing experience
- Better communication and control over substitutions
- Integration with Publix account and loyalty program

## Recent user reviews (10 of 180)

All indexed reviews: https://appshunter.io/ios/app/publix-delivery-and-curbside/id1294562458/reviews.md

### 1/5 — Disappointed

*2026-08-15, version 4.28.0*

I am extremely disappointed and honestly disgusted with how Instacart’s policies and procedures were handled in this situation. I have completed over 96 orders with Instacart and have been a loyal customer, so I expected a much better level of understanding and customer service.

While I was vacationing in Miami, I accidentally placed an order without realizing until the last minute that my account was still set to my Miami location. As soon as I realized the mistake, I contacted the shopper and explained what happened. Unfortunately, the shopper had already started shopping, and I was informed that I would still be charged a $15 late cancellation fee.

What is especially frustrating is that I received absolutely nothing from this order, yet I was still charged $15 for an honest mistake. I understand that policies are put in place for a reason, but there should also be reasonable exceptions and discretion, especially when dealing with a long-standing customer who has placed over 96 orders with your company.

This was not a situation where I carelessly placed an order and simply changed my mind. I was traveling, the location was incorrect, and I immediately tried to correct the mistake once I noticed it. I even communicated directly with the shopper during the shopping process.

Charging a loyal customer $15 under these circumstances feels extremely rigid and shows very little consideration for the individual situation. Customer service should not simply be about repeating a policy; it should also involve reviewing the circumstances and determining when an exception is appropriate.

I have spent a significant amount of money with Instacart over the course of my 96+ orders, and it is extremely disappointing that my history and loyalty as a customer appear to mean nothing when it comes to resolving such a small issue.

I am requesting that the $15 cancellation fee be refunded as a courtesy. More importantly, I hope Instacart takes a closer look at how these situations are handled, because policies without any room for reasonable exceptions can easily cause loyal customers to take their business elsewhere.

I am truly disappointed with this experience and expected much better from a company I have consistently chosen to use.

### 5/5 — Some things are really unclear related to the tips

*2026-08-08, version 4.26.2*

I wanted the tip my shopper an additional amount. The site has your tip was 2.00 I would like to add to the tip. If I entered 1.00 thinking it was a total of three I’d be wrong. It actually reduced the total tip to 1.00

### 1/5 — Edit Order

*2026-08-03, version 4.26.2*

I’m unable to add or remove items  from an order that won’t be delivered until tomorrow.

### 1/5 — Frustrating at best

*2026-07-26, version 4.24.0*

Quite frankly the most unreliable and inaccurate app I’ve used over the past few years. Does not update order location (even before actually placing the order) if you already have items in your cart. Half of the time, half of the functionality does not work (like updating orders before shopper starts shopping). Once you indicate that you’re on your way to pickup your order, the pickup doesn’t seem to have basic gps updating abilities (eta on arrival for the store for example) 
 my app is always updated. And there is no reason for all these consistent glitches  since there seems to be an update ever other day

### 3/5 — App

*2026-06-24, version 4.20.0*

I constantly have to sign in , after finally getting in the display is horizontally not vertical on i-pad.

### 1/5 — Notifications

*2026-06-20*

This app will notify me when my order will be delivered every 90 seconds from the time my order is placed until after it is delivered. I don’t need a time update for when my order will be delivered every 90 seconds from the time my order is placed until after it is delivered. Please stop updating me every 90 seconds about when my order will be delivered from the time my order is placed to after my order is delivered. I don’t mind updates for things, say something like an item is needing my attention because it’s out of stock, or only one is available for a BOGO. Instead of telling me the shopper needs my attention on something it sends me a notification about when my order will be delivered every 90 seconds from the time my order is placed to after it is delivered. More useful notification would be nice. Please fix this problem, I will stop shopping with instacart and Publix completely if it doesn’t change.

### 2/5 — Latest update horrible

*2026-06-07, version 4.18.1*

Too many things changed that made it a bad app.

### 2/5 — Slow

*2026-06-01, version 4.18.0*

90 minutes late after paying the top tier delivery fee to get it to me the soonest. Had I known it would be this bad I would have taken my kids to the store and got it. First world problems? Yes. But do t say you can do something and not come close.

### 1/5 — Horrible Update

*2026-05-23, version 4.16.0*

Am now limited to purchase replacements, meaning I cannot communicate what items I want dismissed or replaced and this effects delivery fees across multiple platforms. Hellmann’s Mayo: Replacement link provided. Cilantro: No replacement link provided. Grillo’s Pickles: Nothing.

### 1/5 — Bad service

*2026-05-21, version 3.50.0*

I had paid for Instacart in July.  The website wanted to update. The update never worked because they said my phone was to old. They would Not refund my money. Instacart said I could order on Publix.com but that doesn’t work anymore either   I’m disabled and need the service even though they charge extra money on purchases and service fee with every order. Publix claims to have no way to fix this for me.  Sad

## Frequently asked questions about Publix Delivery & Curbside

### What does the Publix Delivery & Curbside app do?

This app allows you to order groceries from your local Publix store for either same-day delivery to your home or for pickup at the store via their curbside service. Groceries are shopped by Instacart for delivery and by Publix associates for curbside.

### How does grocery delivery work with this app?

You can create an Instacart account within the app to order groceries from Publix. Instacart shoppers will then select quality produce, check expiration dates, and deliver your order to your door, often in as little as one hour. You can also contact your shopper in real-time.

### What is Publix Curbside service?

Publix Curbside is a service available at select locations where you can order groceries through the app, and Publix associates will shop for your items. You then drive to a reserved spot at the store, and your groceries will be brought directly to your car.

### Is this app free to use?

The app itself is free to download and use for ordering. While the description mentions ads, it does not detail any upfront costs for using the delivery or curbside services. Standard grocery prices and potential delivery/service fees would apply.

### Where is Publix Delivery & Curbside available?

These convenient services are available in many zip codes across the Southeast. You can check within the app to find out if delivery or curbside pickup is available in your specific area.

## Version history (last 5 releases)

### 4.30.0 — 2026-08-24

App Improvements and Bug Fixes

### 4.28.0 — 2026-08-10

App Improvements and Bug Fixes

### 4.26.2 — 2026-07-29

Bug Fixes

### 4.26.0 — 2026-07-27

App Improvements and Bug Fixes

### 4.24.0 — 2026-07-15

App Improvements and Bug Fixes

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## More apps by Publix Super Markets, Inc.

- [Publix](https://appshunter.io/ios/app/publix/id562794249)
- [Publix Pharmacy](https://appshunter.io/ios/app/publix-pharmacy/id1148770146)
- [Publix Secure](https://appshunter.io/ios/app/publix-secure/id1436205521)
- [Publix Field Service](https://appshunter.io/ios/app/publix-field-service/id1458384355)
- [Publix PRO](https://appshunter.io/ios/app/publix-pro/id1477340973)

All apps by Publix Super Markets, Inc.: https://appshunter.io/developer/562794252

## Related topics

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*
