# PumaPay: Secure bitcoin wallet — user reviews

> 4 indexed App Store user reviews of PumaPay by Decentralized Vision Limited, rated 3.35/5 from 17 ratings.

- Source: https://appshunter.io/ios/app/pumapay-secure-bitcoin-wallet/id1376601366/reviews
- App overview in markdown: https://appshunter.io/ios/app/pumapay-secure-bitcoin-wallet/id1376601366.md
- Rating breakdown: 5★ 10 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 7

## Most critical reviews (4 lowest-rated)

### 1/5 — What the @&$!

*2022-05-25, version 2.102*

I have money in etherium in this app and it comes back as no data transferred when I try to log on.  Is the app broken?

### 1/5 — Do Not Use This App to Purchase PumaPay Crypto

*2021-04-30, version 2.93*

The app discretion in the App Store clearly gives the impression that you can buy, exchange, transfer coins “including their own PumaPay coin” but unfortunately that is incorrect. 

PumaPay has a lot of great potential as a service but tactics like this will overshadow whatever they are trying to accomplish.  

Not sure if it’s due to me being in the U.S.A. 

If a DEV responds to this. All I care about is purchasing and storing PMA.

### 1/5 — Hello?

*2021-02-09, version 2.91*

I got that app to buy some PMA but it wasn’t available and no exchange support. I started KYC verification, but I now want all my information deleted and my account disabled. No response by email. I will change my review if I get a response confirming my PII (personally identifiable information) has been deleted and will not be used.

**Developer response:** Hi there, we apologize for any inconvenience you may have experienced while using our app. If you could be so kind as to  contact our support via the in-app LIve-Chat or send an email detailing what your issue was to support@pumapay.io, we can begin working on resolving your issue immediately. Thank you

### 1/5 — Money deducted more than once for failed transactions

*2020-11-20, version 3.9.4*

I was trying to add $106 yesterday to PumaPay account(tried multiple times and every time it failed). But I was deducted $1166, 8 times $106 was deducted and 1 time $318 was deducted. How do I get the refund, I don’t see that amount in PumaPay as well...I am scared to use this app anymore

**Developer response:** Hello! We'll do our best to help you. Could you please contact our support via in-app live chat with details about the issue you are facing? Alternatively, you can send an email to support@pumapay.io

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*