# Pumble — user reviews > 59 indexed App Store user reviews of Pumble by CAKE.com, rated 4.70/5 from 1,651 ratings. - Source: https://appshunter.io/ios/app/pumble/id1536136725/reviews - App overview in markdown: https://appshunter.io/ios/app/pumble/id1536136725.md - Rating breakdown: 5★ 1,414 · 4★ 129 · 3★ 41 · 2★ 14 · 1★ 53 ## What do users think of Pumble? Overall sentiment: positive **Pros** - 🚀 Excellent Slack alternative - 👍 Easy to use and organize - 💡 Great for small businesses and startups - 🚀 Reliable and straightforward - 👍 Simple and less cluttered than other apps **Cons** - 🐛 Bugs and glitches (app crashes, login issues, unable to send files/screenshots) - 👎 Not user-friendly (confusing navigation, unable to scan conversations) - 🐛 Slow notifications and app responsiveness - 🔒 Privacy concerns (sending fake messages to email) - 👎 Lacking features compared to competitors (no landscape mode, no read receipts, limited customization) **Commonly reported bugs** - Login issues and unable to access previous conversations - Inability to send files, screenshots, and images on mobile - Randomly deleting or restoring messages while typing - Lack of support for Chinese characters - Incompatibility with older devices **Most requested features** - Add a 'catch-up' feature like Slack - Implement a 'message seen' option - Allow users to create and use custom stickers - Improve iPad and tablet support - Add more customization options for workspace settings - Implement a 'delete sent message' feature ## Newest reviews (12 of 59) ### 3/5 — Naming groupchats *2026-04-28, version 1.2.3* Pumble is great but it needs a feature to name group messages ### 3/5 — There was a bug and I can’t upload files *2026-02-13* Skype closed down for whatever reason and Microsoft Team suddenly said my storage was full so I cannot send files anymore so now I’m here. But the 3-dot button won’t register so I’m using Viber instead now too **Developer response:** Hi there! Thank you for your review and we appreciate you taking an interest in using Pumble with your team. Regarding the issue where you're unable to register, or can't upload files, can you reach out to us at support@pumble.com so we can investigate this further? Looking forward to hearing from you! ### 3/5 — Unübersichtlich *2026-02-12* Sorry, ich bin vielleicht ein bisschen ungeduldig , aber ich finde die Kommunikationsebenen einfach verwirrend. Ich weiß nie, wo ich bin , wem ich wo antworten soll. Es ist meiner Meinung nach nicht gut gemacht! **Developer response:** Hallo, vielen Dank für Ihre Bewertung und Ihr Interesse an Pumble. Unser Support-Team steht Ihnen jederzeit unter support@pumble.com zur Verfügung, falls Sie Fragen zur App haben. Wir helfen Ihnen gerne weiter! Schauen Sie sich auch unsere Tutorial-Seite hier an: https://pumble.com/help/de/tutorials/set-up-pumble/how-to-get-started-with-pumble/ ### 2/5 — It’s free, but— *2026-01-11* I’m only using this app because that’s what a group I belong to chose. It was chosen to replace Mighty Networks because Pumble is free, but it is nowhere near as user friendly as MN, Signal, Telegram or WhatsApp. Yes, it has different “channels” which Signal, Telegram & WhatsApp do not, BUT the whole system is unwieldy to use. It’s impossible to scan what you might want to read. It’s hard to choose an ongoing thread to read. Honestly, as much as I do not like Facebook because of the algorithms & the thought police, it functions much more easily for a group than Pumble does. **Developer response:** Hello there, appreciate the review. I will submit this feedback to our product team for them to review your comments and to consider the changes for future updates! ### 2/5 — Slow responding app *2025-12-25, version 1.1.59* Notifications are slow ### 4/5 — Good *2025-10-20, version 1.1.56* It would be great if I could create my own stickers! ### 5/5 — Super easy to use *2025-04-03* I was looking for an alternative to Slack for my small group coaching clients to use and Pumble has been amazing! It’s easy to use and so affordable! I love it and have told several of my coach friends to check it out. **Developer response:** Hi, Kelly! Your kind words mean a lot to our team, who worked really hard to create an app that is both easy to use and affordable, and we are very happy to have another satisfied customer such as you! Cheers! ### 2/5 — Not user friendly *2025-03-10, version 1.1.42* Not user friendly ### 5/5 — Great messenger app for projects *2025-03-06* Love this app. Has a lot of the great features of slack plus some upgrades like not deleting messages after 30 days and better notification capabilities. The support team is incredibly fast and helpful also ### 4/5 — Almost there *2024-12-05* On the iPad pumble struggles to navigate and open threads. Otherwise it’s solid—we use it for our team of 13 and it’s great. Mobile is strong but iPad needs a few fixes. **Developer response:** Hi Taylor! Thank you for your review. The team is constantly improving our apps, in case you have any issues with the application please reach us at support@pumble.com and we will be happy to troubleshoot it with you! ### 5/5 — Better than Slack *2024-11-07* Finally something that works great for our company and isn’t full of junk like Slack!!! Thank you!!! **Developer response:** Appreciate the kind words! ### 5/5 — Awesome App! *2024-10-12* This app is exactly what is needed for group communication! It’s great for those without social media AND it organizes your conversations into categories. It has helped so much! The only negative thing I’ve found is that members cannot be fully removed, they can only be deactivated. ## Most critical reviews (10 lowest-rated) ### 1/5 — Awful *2026-07-27, version 1.2.9* Y’all let anyone into this app, someone contacted me and used false credentials and claim to be from a company. The contacted me through my university email which raises concern for our safety on campus. False recruitment bro. ### 1/5 — Annoying *2026-04-16* Please stop all notifications and add option to opt out of all notifications **Developer response:** Hi there, thank you for the feedback! There is an option in the notification page of the app to disable notifications (Click you profile icon > Notifications > Disable or set to 'Nothing') Furthermore, you can also disable the notifications directly from the phone's app settings under Pumble. I hope this helps! Cheers! ### 1/5 — Absolutely terrible App *2026-03-18, version 1.2.0* UIUX is very difficult to manage, notifications do not pop up, no was to sync calendar. ### 1/5 — Trash app *2025-11-13* This app sends fake messages to your email claiming that there are messages to be read when there are NONE. Literally any other platform would be a better option **Developer response:** Hi there, thank you for the review. That is quite odd, can you reach out to us at support@pumble.com so we can investigate this for you? We're looking forward to hearing from you there! ### 1/5 — Browser login *2025-03-02, version 1.1.42* I’m extremely frustrated that I can only change my profile settings via a browser on cake.com instead of directly through the app. This basic functionality is crucial for keeping customers satisfied, and forcing users to leave the app to update their information feels not only inconvenient but also untrustworthy. ### 1/5 — Workspace settings *2025-01-03, version 1.1.38* Does the free tier have no options for changing the workspace settings? I just want to hide emails. ### 1/5 — Suuuuuuucks *2024-10-21, version 1.1.33* I can’t send screenshots or pictures on mobile. If it’s not one thing, it’s another. ### 1/5 — Suuuuuuucks *2024-10-17* I can’t send screenshots or pictures through my phone ### 1/5 — Not working properly. *2024-04-06, version 1.1.13* For some reason Pumble made me create my work space i did not want . But had no choice. I was just trying to go on a group page that I have been there and communicating many times . But can’t get back there. Very confusing. When trying to delete my work space it did not work. No email was sent to me to retrieve my password. Or any code.. Very frustrating. ### 1/5 — Download *2024-03-17, version 1.1.11* MOST EVERYONE STRUGGLES TO DOWNLOAD THIS APP‼️ I had to get our Data Lead, to meet me & set it up on my phone and laptop. I’m now on TWICE … AND there are a bunch of issues still not working properly, that no one has been able to fix 🤷‍♀️ ## Most praised reviews (10 highest-rated) ### 5/5 — Team leader *2026-08-12* Great for building culture of communication and trust **Developer response:** Thank you for the kind review! We're happy to hear that Pumble has helped you build a culture of communication and trust! Cheers! ### 5/5 — Fantastic chat app for work *2026-06-28* Generous free plan, but also affordable paid plans. It’s a simple, straightforward and reliable app for my team. Would recommend it to startups and growing companies. It replaced Slack for me. **Developer response:** Hi there! Thank you for your feedback. We're happy to hear you're enjoying our app. Cheers! ### 5/5 — Best *2026-04-19, version 1.2.1* Best business communication app ### 5/5 — It is great *2026-03-25, version 1.2.0* It is great ### 5/5 — Fantastic Slack Alternative *2026-03-24* I wanted to get away from slack and found Pumble after trying many others, Pumble is better value than slack with no loss of functionality or features, love it **Developer response:** Hi there, thank you for your feedback! We're very pleased to hear you're loving our product! ### 5/5 — There’s a reason this has 5 stars *2026-01-29* This app is literally ruining Slack from how good it is. I guarantee you guys need to try it if you’re seeing this review. **Developer response:** Hi there, Thank you for your review! ### 5/5 — Perfect Slack replacement *2025-12-11* Why waste $$$ on Slack when you’ve got Pumble? Perfect for startup team collaboration. Just needs a ‘catch-up’ feature like Slack does. **Developer response:** Hi there, thank you for the kind review! I can see how having a 'catch-up' feature can be a neat addition to the app! Although we cannot promise anything or an ETA for now, we'll pass this on as a feature suggestion to my team so they can have this in mind when looking for features to improve. Cheers! ### 5/5 — 1000 *2025-05-29, version 1.1.47* How can I see friends to talk to ### 5/5 — The basics done well *2025-05-12* Excellent app. Extremely beneficial for small businesses. Less busy and complicated than other apps. **Developer response:** We truly appreciate your thoughtful feedback. It's great to know you're enjoying the app! ### 5/5 — Great alternative to Slack *2025-04-14* Fantastic free plan. It’s a simple, straightforward and reliable app for team communication and collaboration. Would recommend it to thriving startups and small to mdium companies. **Developer response:** Hi there! Thank you for your feedback. We're happy to hear you're enjoying our app. Cheers! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*