# Pump with Elvie — user reviews

> 252 indexed App Store user reviews of Pump with Elvie by Willow Innovations, Inc., rated 4.70/5 from 13,324 ratings.

- Source: https://appshunter.io/ios/app/pump-with-elvie/id1349263624/reviews
- App overview in markdown: https://appshunter.io/ios/app/pump-with-elvie/id1349263624.md
- Rating breakdown: 5★ 10,858 · 4★ 1,573 · 3★ 536 · 2★ 128 · 1★ 229

## What do users think of Pump with Elvie?

Overall sentiment: positive

**Pros**

- 🚀 Hands-free and convenient
- 🚀 Discreet and quiet
- 🚀 Improved breastfeeding journey
- 🚀 Flexible and mobile
- 👍 Helpful app features

**Cons**

- 🐛 Inaccurate milk volume tracking
- 🐛 Connectivity issues with app
- 🐛 Leakage and suction problems
- 🔋 Poor battery life
- 💰 Expensive product

**Commonly reported bugs**

- App crashes and login issues
- Incorrect milk volume reporting
- Inconsistent pump performance

**Most requested features**

- Customizable pump settings
- Reminders and timers
- Improved data tracking and analytics
- Manual session logging
- Apple Watch app

## Newest reviews (20 of 252)

### 3/5 — Great Tool

*2026-08-18, version 1.33.0*

The app itself is great. It’s nice to use to track my output, however I was they didn’t make you track the output by .25 increments. I was I could just flat out put how much I actually pump in each cup

### 3/5 — Elvie double

*2026-07-03, version 1.33.0*

Has great suction and I love being able to control things through my phone! However, the only downside to this pump is the amount of parts you need to clean. Waaayyyyyy too many!

### 4/5 — Dark Mode

*2026-04-27, version 1.33.0*

Please make a dark mode for those who pump in the middle of the night and don’t want to be blinded by a bright white screen. 

Additionally I wish the timer feature would alert you when the time is up while you’re using other apps. A simple pop up would be useful.

### 2/5 — Pump works fine. App does not

*2026-04-09, version 1.33.0*

My pump works as expected. The app absolutely sucks. It crashes all the time and when it does it fails to connect to upload pump amount data. Basically useless app.

### 3/5 — Great app. Could use a manual entry option.

*2026-04-04, version 1.33.0*

The app is great for tracking as long as you don’t lose connection to your pump. If the connection is lost you aren’t able to input your ounces on most occasions. It would be great if you could add entries manually for these types of situations.

### 3/5 — App leaves a lot to be desired

*2026-03-03, version 1.33.0*

I really wish Elvie would listen to the many customer reviews and update their app. The app doesn’t actually sent any notifications and it would be helpful for pumping reminders or when the pump is full. There’s also quite a lag when doing the functions on the app that sometimes it’s faster to press the buttons on the pump itself (pause/start, suction level, etc). Also a pain to have to connect the pumps every time and press start even if you’ve already started pumping. I’ve found the measurements to be way off and have to adjust them after every single pump. I wish the app would tell you how much actual battery life is left (either a percentage or estimated time) other than just a very small icon because I feel like I’m charging it quite often and not sure if I need to. Overall, love the pump, hate the app.

### 3/5 — Works well but

*2026-01-28, version 1.33.0*

It would be more helpful as a busy mom if you could manually add pumping sessions in the app in the event you didn’t have access to your phone while pumping.

### 3/5 — Good but logs out

*2026-01-26, version 1.33.0*

The app itself it’s fine when it works. However once a week it logs me out and then doesn’t accept my credentials. Eventually it resets itself and works fine. Not ideal.

### 3/5 — Great pump but the app is not dependable

*2025-12-25, version 1.33.0*

This is a great wearable pump but the app crashes every couple of weeks to the point I can not log in to track the time I’ve been pumping since the pump alone does not have a timer. It’s more of a convenience but I’m sure there are other mothers who use the app in more ways than I do and when they cannot use the app, I’m sure it can be more frustrating for them.

### 2/5 — Requires too many clicks

*2025-12-15, version 1.33.0*

I need to click multiple times to enter session details which is frustrating

### 4/5 — Good but outdated

*2025-09-10, version 1.33.0*

This app syncs easily to the pump once connected and each time the pump is turned on you can track the time spent pumping and log output. However, the alert for a timer send a notification to your phone but regardless of your phone settings it will not actually alert the device with sound or by even lighting up when the notification comes thru, very pointless setting since it doesn't actually alert you. I always wish to track time and stop pumping after x min but I can only do so by setting an external timer on my phone or checking the time within the app.

### 2/5 — App keeps crashing for over a week at a time

*2025-09-06, version 1.33.0*

I thought the app was okay, not extremely useful but I used it to check how long I’ve been using my pump because there’s no timer on it. It used to automatically shut off after thirty minutes but since using the app it regularly will go 45+ plus without shutting off. Lately there has been several instances of over a week at a time that the app is completely down, saying “an error occurred.” I try all of supports suggestions and they refuse to acknowledge it’s the apps problem. Completely useless. It’s currently been six days since I’ve been able to log in and is a massive inconvenience.

### 3/5 — Needs larger font for ounces pumped

*2025-09-04, version 1.33.0*

The app is very functional except one change could make a huge difference. PLEASE make the font for how much milk is pumped larger. You’ve got the time huge in the middle. You think these are going great because you’ve been pumping so long only to realize you’ve pumped .25 oz. If I were able to see the quantity pumped better (hello I’m sleep deprived and pumping in low-light conditions in the middle of the night), I’d realize something isn’t right. Just reassembling the parts or adjusting nipple placement corrects the issue but by that time, I’ve wasted precious minutes where I could go back to sleep.

### 2/5 — Surprisingly Disapponting

*2025-08-16, version 1.33.0*

I have used the Elvie for 2 months now and am surprised for the price ($550) that the app has as many problems as it does. Firstly, the pumps disconnect from the app about 50% of the time I use it. When they disconnect, the amount of time I have been pumping disappears and you are unable to save the amount of time or milk you pumped. A secondary and related concern has to do with the fact that I am unable to save a manual pumping entry. This is necessary for when the pumps disconnect. Lastly, you are unable to edit the time pumped on an existing session (if you are lucky enough to finally get one past the pumping stage). This is necessary for when the session fails. To get around these issues I’ll typically start a fake session, finish it, and mark the milk I had pumped so that it will save. Unfortunately, the amount of time will be incorrect (ex: 5 seconds instead of 15 minutes). Regardless, I know my data of total quantity pumped is skewed because I haven’t had the energy to follow this step when I pump in the middle of the night. These features all greatly disappoint me, especially given the hefty price point. I wish I bought a different wearable pump for less than half the price with better reviews. I have this review 2 stars instead of 1 because I do like the dashboard that shows the pumping stats and articles linked for advice.

### 2/5 — Great pump! Terrible app

*2025-08-06, version 1.33.0*

The pump is great! So discreet and very well made. Well worth the money. However, the app has pretty bad user experience. The buttons are not uniform in style making it hard to figure out where to click. Also, changing between pumping styles doesn’t seem to result in any change to suction strength or rhythm . 
Always starts at a 5 and that’s painful. Not a well designed app!

### 4/5 — It’s been really good

*2025-06-13, version 1.33.0*

I’ve only had 2 pumps this brand and the lanisinoh discreet and I will say I prefer the Evie. The app has made it really easy to track how much I pump per session and totaling everything for the day. Compared to the other I will say this has better suction and it’s really convenient being able to change those settings on the app and the motor itself. In my experience it works best when fully charged it does feel like the suction isn’t as good when it’s at half battery life so I always have it at a full charge before use which is a little tedious when out and about but I love it when I’m moving around in the house.

### 4/5 — Very Convenient

*2025-05-08, version 1.33.0*

I love that I can control my pump with my phone! Super nice and adds to the discreet nature not having to lift my shirt to change the settings. The sensors for how much milk has been pumped is ALWAYS wrong. But not sure that’s an app thing or a pump thing. Just annoying. But overall it’s a great app!

### 2/5 — Great when it works

*2025-05-03, version 1.33.0*

The app is great when it works, but it randomly kicked me out yesterday and every time I try to log in it says something went wrong, try again later. I’ve tried probably at least 30 times in the last 36 hours. I’ve uninstalled and reinstalled, changed my password and logged in in a browser, restarted my phone, and still can’t get the app to work. It’s super frustrating since you can’t see any data without the app. Hoping they come up with a fix soon!!

### 3/5 — Ok not great

*2025-04-23, version 1.33.0*

I think the app is ok for tracking your pump sessions. The only issue I have is that if you take too long to empty the pump in order to put down the amount in the app, the machine turns off. If the machine turns off then there’s a chance you’ve lost the ability to input the entry. Sometimes it’s gone forever and sometimes if you press play quick enough to allow the machine to run a bit it will pick up the original time you started. it’ll say it was a new pump session sometimes but once you input the  information the time stamped will sometimes go back to the original time. It would be nice if the app allowed you to input entries manually for when this happens.

### 3/5 — Great app but buggy

*2025-04-17, version 1.33.0*

I’m on my second journey of pumping and using only Elvie pumps. This time around the app has a couple regular glitches that make it annoying. 
1. Every few days the app signs me out and then times out when I try to log back in. It could be like this for one day, or sometimes up to three (like today). This stinks because then I lose pumping data during that down time. Also makes it hard to know the pumps’ battery life. 
2. Randomly the app updates and inflates a session’s quantity. I notice this because it’ll add like 100 extra mLs to one side’s pump total, an amount I never get close to. I had kept track separately in a note and confirmed this. There’s no rhyme to when and how much it changes though.

Fix these issues and you have a 5-star app!

## Most critical reviews (10 lowest-rated)

### 1/5 — Terrible

*2026-02-23, version 1.33.0*

The Elvie pumps themselves are functional, however, the app needs major improvement. Regardless of how many ounces I chart per session, the app changes the amount! This is completely absurd. I can’t accurately keep track of how many ounces I’m pumping without having to write it down separately. You’re also unable to add sessions that were missed due to the app freezing after pumping and not adding the session!

### 1/5 — Faulty Product

*2025-08-02, version 1.33.0*

Purchase for my wife and one of the two stopped working after one pregnancy with minimal use, contacted Elvie and they advised they have nothing they can do to help except spend another $550! Outrageous and terrible that they cannot even back up their own product, 10/10 do not recommend.

### 1/5 — Kicks me out

*2025-07-18, version 1.33.0*

It was helpful at first but now it kicks me out of the app every time I open it. So I have about 1.5 seconds to check my timer. Really annoying

### 1/5 — App Not Working

*2025-07-15, version 1.33.0*

I like my Elvie pumps because I can pump while doing life but that’s about it. The app is so frustrating. The timer is not even accurate - I’ll pump for 30 minutes and it will say it’s only been 27. Too often I go to open the app and can’t log in because it timed out, so then I have no idea how long I’ve been pumping. Glad my kid is 9 months and I won’t have to deal with this much longer. Will go with a different brand next time.

### 1/5 — Error message signing in

*2025-07-13, version 1.33.0*

I cannot sign in or reset my account with forgotten password

### 1/5 — Absolutely Frustrating & Major App Fail After Update

*2025-06-28, version 1.33.0*

I managed to connect my pumps twice, just enough for the app to force me to update the pumps themselves, and after that? Nothing. The pumps won’t connect at all anymore.

It’s beyond frustrating because while you can technically still use the pumps, you’re completely in the dark. You have no idea what mode you’re in, what suction level you’re using, it completely defeats the purpose of having a “smart” pump.

I relied on this system because I liked the discreet, wearable concept, but what’s the point if the app which controls everything simply doesn’t work? For the price of this pump, this level of app instability is unacceptable.

I’ve wasted so much time trying to troubleshoot and reconnect, and based on other reviews, it’s clear I’m not the only one. If Elvie doesn’t fix this fast, they’re going to lose a lot of loyal customers.

### 1/5 — Liked it until the app crashed

*2025-03-26, version 1.33.0*

I’ve had this pump for less than a week. Go to use it when I’m engorged in the middle of the night & the app has kicked me out & wont let me log back in. “Something went wrong. Try again.” I know my username & password are correct. I JUST made the account. Deleted the app & reset my phone. Still nothing & they’ve made it pretty impossible to get ahold of them to hopefully fix the issue. Can’t even report it on the App Store thus why I’m leaving the review. The app when it does work is GREAT. But it should work 100% of the time when I spent almost $300 on the pump itself.

### 1/5 — Cannot login and use most basic functions

*2025-03-25, version 1.33.0*

I have been unable to log in to my account. It just says error. I’ve reset my password. When I contacted support their solution was to ask me if I can use a different phone. Who has multiple cell phones? 

The set up screens are awful. Whoever designed the interface e for this app should be fired. It’s not intuitive. And it’s literally impossible to use.

### 1/5 — App no longer connects to older pumps - Money grab

*2025-01-04, version 1.33.0*

I’ve had my pump for about 10 months since my son was 3 months old. It had worked just fine and then they asked us to do an “upgrade” on each pump over the last two weeks. Now neither pump connects to the app and there is no way to see how long you have been pumping without the app like other pumps. I’m still using these disconnected from the app because they were over $500, but it’s pretty disappointing that in less than a year the company would release updates to cause older pump models not to work. Given how expensive they were, you would expect the tech to keep working for at least 2-3 years. I guess Elvie needs more money this quarter and is trying to get people to buy new pumps. 😔 Super disappointing.

### 1/5 — Will not let me sign in

*2025-01-02, version 1.33.0*

It worked for like a week and now it won’t let me sign in.

## Most praised reviews (10 highest-rated)

### 5/5 — Great pump - great app

*2026-07-06, version 1.33.0*

I really like the pump, and the app makes it much easier to know the length of time and pump style that suits. I can track how much I am getting from each pump which is reassuring.

### 5/5 — Very easy to use

*2026-03-12, version 1.33.0*

Very easy to connect, to use and track

### 5/5 — Useful but could use an upgrade

*2026-01-07, version 1.33.0*

Love the tracking, timer, and the ability that I have to control it from my phone instead of checking my pumps all the time. Also love that it has a feature to tell you when it is full, and it stops  pumping that way it causes less damage. But I wish I were a little more user-friendly and a little more interactive and able to delete past histories on the phone. This was a pump, gifted to me after being previously used and their data is still on my app connected to the pumps themselves.

### 5/5 — Super Helpful App!

*2025-08-11, version 1.33.0*

I absolutely love the Elvie Stride Pumps!! I had one in 2022 and bought the Elvie Stride 2 this year! The app is super helpful! I love that it logs my ounces pumped, and session times so I can keep up with my pumping schedule and output! It is also very helpful that I can control the pump from my phone so I don’t have to always utilize the pump! I highly recommend!

### 5/5 — Super produit !

*2025-04-13, version 1.33.0*

Ce tire lait a sauvé mon allaitement ! Depuis je pratique le tire-allaitement avec beaucoup moins de difficultés. Le produit est très bien conçu et pensé c’est un petit bijou d’ingénieurerie j’en suis extrêmement satisfaite. L’application rend le tirage très pratique car on peut suivre le temps de tirage, l’intensité et mettre un minuteur, suivre les horaires de tirages pour voir les moments les plus propices puis voir l’évolution de sa lactation avec l’augmentation des volumes tirés c’est très satisfaisant et encourageant pour la maman ! Si je devais faire une toute petite suggestion d’amélioration, on pourrait aller plus loin dans la personnalisation depuis l’application en permettant de mettre des programmes prédéfinis (ex : programmer un temps de tirage de x min une pause de x min et une reprise pour x minutes…), ce serait un plus.

### 5/5 — Makes Pumping On the Go Easy!

*2025-01-31, version 1.33.0*

This has been a game changer with my third. Chasing the other two? Driving to school? Picking them up? Traveling? It’s discrete and wonderful.

### 5/5 — Love this pump

*2025-01-30, version 1.33.0*

I have been pumping for about 80% of our feedings and I could not recommend my  Elvie more. It allows me to still feed my daughter comfortably, move around freely, and know that each session I am getting the most amount of milk that I can.

### 5/5 — App sacaleches Elvie

*2025-01-16, version 1.33.0*

Me encanta el sacaleches y la app. Extrae genial, no me quedan los pechos duros como con otros, me encanta el smart rithm y la app es genial para ver históricos y ver como aumenta la producción con cada extracción. Muy recomendable, tanto que compré otro y es genial ver los dos aparatos en la app. Muy fácil e intuitiva.

### 5/5 — Overall a really functional app

*2025-01-13, version 1.33.0*

There are improvements that could be made from a convenience point of view but no real bugs and it gets the job done.

### 5/5 — Geniales System!

*2025-01-01, version 1.33.0*

Liebes Elvie Team! Ich danke euch für dieses mega mega mega Produkt! Kein Vergleich zum Abpumpen mit herkömmlichen Pumpen aus der Apotheke - so viel mehr Freiheit und Flexibilität 🫶

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*
