# PumpSpy

> Remote sump pump monitoring and flood prevention system. (iPhone/iPad app by PumpSpy Technology, LLC.)

- Source: https://appshunter.io/ios/app/pumpspy/id1182472382 (this page in markdown: same URL + `.md`)
- Developer: [PumpSpy Technology, LLC](https://appshunter.io/developer/1068529138)
- Category: Lifestyle
- Price: Free
- Rating: 4.32/5 from 1,473 App Store ratings · 176 written reviews indexed
- Age rating: 4+
- Requires: iOS 14.0 · 18 MB
- Languages: English
- Released: 2017-01-03
- Data updated: 2026-08-22
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/pumpspy/id1182472382/reviews.md

## What is PumpSpy?

Works with PumpSpy WiFi devices (Smart Outlet and NEW WiFi Backup System)

PumpSpy Technology turns any ordinary sump pump into a remotely monitored smart sump pump system. Never worry again if your home is protected from flooding!

This app enables you to interact with PumpSpy Wi-Fi devices (Smart Outlet and WiFi Backup System) installed in your home.

The PumpSpy app alerts you in the event of your sump pump malfunctioning, high water alert, power loss and other important events. You can act to prevent water damage before flooding can occur. View real-time current conditions, pump activity and alert status.

## Key features

- Remote sump pump monitoring
- Real-time condition viewing
- Malfunction alerts
- High water alerts
- Power loss notifications
- Prevent water damage

## What do users think of PumpSpy?

Overall sentiment: neutral

**Pros**

- 👍 Monitoring sump pump activity
- 🚀 Alerts for power outages and backup pump usage
- 💡 Ability to monitor pump cycles and water usage
- 👍 Helpful customer support

**Cons**

- 🐛 Frequent Wi-Fi disconnections
- 🐛 App crashes and login issues
- 🐛 Unreliable data reporting and history tracking
- 🔍 Lack of advanced settings and customization options

**Commonly reported bugs**

- Inability to delete old devices from the app
- Inconsistent data sync between app and device
- Notifications not working as expected

**Most requested features**

- Ability to view detailed pump cycle history and trends
- Customizable alerts and notifications
- Integration with smart home platforms
- Improved app performance and stability

## Recent user reviews (10 of 176)

All indexed reviews: https://appshunter.io/ios/app/pumpspy/id1182472382/reviews.md

### 5/5 — Nice to have

*2026-07-10, version 1.3.5*

Peace of mind knowing sump pump is working and amount of water being dumped

### 4/5 — pretty good

*2026-06-30, version 1.3.5*

Seems to miss some runs in the history.  Also a new day in MN starts at midnight central time, not eastern time.  Time zone bugs…am I right?

### 5/5 — My Pump Spy

*2026-06-16, version 1.3.5*

I’ve been using mine in my leaky basement for the last 8 years with no problem. Only problem I ever had was a bad float switch. Replaced that with a solid state level switch.

### 1/5 — No WiFi

*2026-06-14, version 1.3.5*

This software is not stable

### 1/5 — Connection

*2026-06-12, version 1.3.5*

Always disconnects and can not troubleshoot to reconnect. When we call for technical support we get automated message to leave a message. Sump pump spy has been down for over a month.

### 3/5 — Annual stats

*2026-05-31, version 1.3.5*

Wish the stats were annual

### 1/5 — Pump Spy Outlet constantly loses WiFi

*2026-05-24, version 1.3.5*

What’s the point of monitoring your pumps if the outlet won’t stay connected for more than a couple of days. It’s the only device on our network with this problem.

### 1/5 — Nice try

*2026-05-23, version 1.3.5*

I liked the device a lot until after only a couple years, the wifi started dropping out all the time. It’s not my router either. I’ve tried all kinds of different things. Cool device, doesn’t last. Too expensive to buy every other year. If you’re going to trust something to help protect your basement, it needs to be reliable, not cheap junk.

### 1/5 — Server problems

*2026-05-21, version 1.3.5*

Been a customer for 7-8 years.  Great when it works.  System has been down for last 2 days with no info at all.  Have called and been told it’s a server problem again.  Totally unacceptable!  They need to update their server connection.

### 2/5 — Service unstable in recent year or so

*2026-05-19, version 1.3.5*

Have been a customer for several years now, has been great for much of that.  Recently though, the connectivity of my pump monitor to the remote service has been super spotty.  Daily disconnections claiming my monitor lost its wifi connection.  From monitoring my network traffic though, it’s clear that what’s actually happening is the service the monitor is talking to is either timing out or throwing errors, which causes the monitor to disconnect.  Also confident this is not my wifi causing the issue because the app also acts slow when the monitor stops functioning (with my phone not on my home network of course).  I’ve reached out to support, but never hear back.

I live in an area with a high water table; my sump pump runs consistently year round… so having a consistent monitoring service is super important to me.

Make the underlying service stable and this would be a 5 star product.

## Frequently asked questions about PumpSpy

### What does PumpSpy do?

PumpSpy transforms ordinary sump pumps into remotely monitored smart systems. It alerts you to critical events like pump malfunctions, high water levels, or power outages, helping you prevent water damage.

### What are the key features of PumpSpy?

Key features include remote monitoring of your sump pump system, real-time viewing of current conditions and pump activity, and instant alerts for malfunctions, high water, and power loss.

### Is PumpSpy free to use?

The PumpSpy app itself is free to download and use. It works in conjunction with PumpSpy WiFi devices, which are a separate hardware purchase.

### What devices are compatible with PumpSpy?

The app is designed to work with PumpSpy WiFi devices, specifically the Smart Outlet and the NEW WiFi Backup System. These devices enable the remote monitoring capabilities.

### How does PumpSpy help prevent water damage?

By providing immediate notifications about sump pump issues or high water levels, PumpSpy allows you to take action quickly. This proactive approach helps prevent minor problems from escalating into significant water damage to your home.

## Version history (last 5 releases)

### 1.3.5 — 2025-08-29

Bug fixes and performance improvements.

### 1.3.4 — 2025-01-06

Bug fixes and performance improvements.

### 1.3.3 — 2024-12-23

Bug fixes and performance improvements.

### 1.3.2 — 2024-11-23

Bug fixes and performance improvements.

### 1.2.8 — 2023-02-26

Version 1.2.8
- Addressed an issue that could cause the app to lose its state between sessions.

Version 1.2.7
- Bug fixes

Version 1.2.6
- Improved provisioning instructions

Version 1.2.5
- Added support for Smart Outlet 2.0 and Smart RH&T devices
- Improved WiFi connectivity process
- Updated user interface to be more modern and intuitive
- New relative humidity and temperature graphs on supported devices
- Improved performance on Cycle History page
- Other bug fixes and performance improvements

## Apps similar to PumpSpy

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [IntelliCenter2](https://appshunter.io/ios/app/intellicenter2/id1604531039) | 4.8 (6,959) | Free | Lifestyle |
| [OhmPlug](https://appshunter.io/ios/app/ohmplug/id1550365163) | 4.4 (943) | Free | Lifestyle |
| [Z Control](https://appshunter.io/ios/app/z-control/id1005899415) | 2.4 (67) | Free | Lifestyle |
| [eufy Pet](https://appshunter.io/ios/app/eufy-pet/id1579034198) | 2.6 (46) | Free | Lifestyle |
| [ConnectSense](https://appshunter.io/ios/app/connectsense/id924559441) | 1.9 (48) | Free | Lifestyle |
| [Pentair Pool](https://appshunter.io/ios/app/pentair-pool/id1448665466) | 4.6 (23,257) | Free | Lifestyle |

## More apps by PumpSpy Technology, LLC

- [Smart Power 24/7](https://appshunter.io/ios/app/smart-power-247/id1562744827)
- [PitBoss+](https://appshunter.io/ios/app/pitboss-plus/id1573446721)
- [Drycrete Smart Shield](https://appshunter.io/ios/app/drycrete-smart-shield/id1578753986)
- [Torrent Pump Monitor](https://appshunter.io/ios/app/torrent-pump-monitor/id1578754130)
- [Pump Swappers](https://appshunter.io/ios/app/pump-swappers/id1610329466)

All apps by PumpSpy Technology, LLC: https://appshunter.io/developer/1068529138

## Related topics

[pumpout](https://appshunter.io/ios/topics/pumpout) · [pumpfund](https://appshunter.io/ios/topics/pumpfund) · [pumptriage](https://appshunter.io/ios/topics/pumptriage) · [sykes pump toolbox](https://appshunter.io/ios/topics/sykes-pump-toolbox) · [basement watchdog](https://appshunter.io/ios/topics/basement-watchdog) · [willow pump](https://appshunter.io/ios/topics/willow-pump) · [armstrong pump manager](https://appshunter.io/ios/topics/armstrong-pump-manager) · [grundfos home](https://appshunter.io/ios/topics/grundfos-home)

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-22.*