# Pura Vida Miami — user reviews > 118 indexed App Store user reviews of Pura Vida Miami by PURA VIDA MIAMI LLC, rated 4.90/5 from 11,648 ratings. - Source: https://appshunter.io/ios/app/pura-vida-miami/id1407604638/reviews - App overview in markdown: https://appshunter.io/ios/app/pura-vida-miami/id1407604638.md - Rating breakdown: 5★ 8,577 · 4★ 207 · 3★ 61 · 2★ 41 · 1★ 135 ## What do users think of Pura Vida Miami? Overall sentiment: mixed **Pros** - 🍔 Delicious and healthy food - 👍 Friendly and helpful staff - 🚀 Efficient ordering and pickup - 💎 High-quality and premium experience **Cons** - 🐛 App issues (crashes, payment problems, slow performance) - 🕰️ Delayed order preparation and pickup - 💰 Overpriced menu items - 🤖 Confusing and unintuitive app experience **Commonly reported bugs** - Apple Pay not working - Incorrect menu item descriptions and photos - Difficulty modifying or canceling orders - Unreliable order tracking and notifications **Most requested features** - Improve app stability and performance - Streamline ordering and payment process - Provide more transparent order status updates - Offer more affordable menu options ## Newest reviews (14 of 118) ### 4/5 — Food is good *2026-07-25, version 2.5.8* Good good but doesn’t serve butter or jams if you want them for your breakfast. Bring your own ### 2/5 — What kind of service is this? *2026-06-19, version 2.5.8* What kind of service is this? If I place a pickup order and the bag is sealed and ready to go, why do I get home and realize there are no utensils inside? How is a customer supposed to eat the food? This is not the first time this has happened. It makes no sense and is extremely frustrating. ### 3/5 — Glitchy app *2026-03-29, version 2.5.6* I like the food at Pura Vida a lot, but I just had a very frustrating, glitchy experience trying to set up an account in the app so that I can start earning rewards. ### 5/5 — ✨ *2026-02-01, version 2.5.6* I’ve been to multiple pura vida locations, Delray and WPB have always been my favorites, however, after visiting Wellington for the first time, I will definitely be back. Heidy was so sweet and helpful! The food is always a 10/10 :) ### 5/5 — It’s a wrap *2026-01-27, version 2.5.5* it was the perfect Kale Cesar wrap, absolutely delicious ### 5/5 — Best lunch place in Pembroke Pines *2026-01-16, version 2.5.5* Love this place! The food is always top-quality, the atmosphere is always sparkling, clean and inviting, and everything adds to a beautiful environment ### 5/5 — Fav place in town *2025-12-31, version 2.5.5* Love all about it ### 5/5 — Phenomenal food *2025-12-03, version 2.5.5* Great app! ### 5/5 — Obessed *2025-11-17, version 2.5.5* I love this place. It’s easy to order from the app. It’s clean inside. The staff is extremely friendly. ### 5/5 — Pumpkin Latte *2025-11-05, version 2.5.5* Amazing!!! ### 2/5 — Rewards QR code *2025-09-18, version 2.5.5* You need to move the rewards QR code to the very first home screen. And make it stupid obvious. It's the number one thing people want to do when they open the app. if you're Analytics suggest otherwise it's because it's buried stupidly ### 5/5 — Love it *2025-09-12, version 2.5.5* Always Love to come to Miami and ask food from you guys !!! ### 3/5 — App issues food great *2025-02-28, version 2.5.1* The app has been very problematic the last couple days by the time I finish the entries my order should’ve been ready, and then I asked it to save the credit card and it didn’t hopefully today will be better. As to the food, the food is fresh plenty full, and delicious ### 5/5 — Breakfast *2025-02-15, version 2.5.1* Delicious breakfast! ## Most critical reviews (10 lowest-rated) ### 1/5 — Poor App and Internet Experience *2026-04-19, version 2.5.7* While we are big fans of the new DUMBO store location, we have yet to be able to accumulate any rewards points because the app never connects to the Internet when we are in the store. Just when we are trying to check out at the register, the app sends back a message that there is a poor signal and no Internet connection. The staff has no way of applying the rewards manually so we are still at zero points after repeated visits. You should not offer the rewards program if you cannot allow guests to have a seamless loyalty experience. ### 1/5 — Too many questions *2026-02-27, version 2.5.6* They ask you a million things before letting you order so annoying ### 1/5 — Needs more *2026-01-19, version 2.5.5* Terrible rewards program ### 1/5 — Disappaster *2025-10-20, version 2.5.5* Literally nothing works. Can’t sign up, can’t log in, can’t order, don’t get bonus points. Completely worthless. Can I give it zero stars? ### 1/5 — App *2025-10-04, version 2.5.5* Is is very confusing and not very fluid. Too many steps for something simple like a reward. ### 1/5 — Ordered more than an hour *2025-04-06, version 2.5.1* Didn’t receive it I would like to cancel it ### 1/5 — Disappointing *2025-02-15, version 2.5.1* I came to Miami every winter and used to love Pura Vida. However, it’s very disappointing this time - the overnight oats feels like over-a-week oats, not fresh … ### 1/5 — No Utes! *2024-12-16, version 2.4.8* Tasty food, but omitting the 2 sets of utensils was an epic fail! ### 1/5 — App is constantly crashing *2024-05-30, version 2.4.1* Great products but the app barely works for online ordering. Always freezes ### 1/5 — Not fan of the app *2024-04-19, version 2.4.0* So, i don't tip on pick up orders as there is no service provided, however, the app adding by default tips to your bill even for a pick up. Ordering can be tricky and confusing! A substitute is not listed how it should, and there was a situations where i got a different orders completely. The app need to to remove substitute or clarify what it does. ## Most praised reviews (10 highest-rated) ### 5/5 — Amanzing place *2026-08-08, version 2.5.8* My fav ### 5/5 — Delicious Smoothies *2026-08-05, version 2.5.8* Excellent taste ### 5/5 — Generous *2026-08-02, version 2.5.8* Por favor sirvan como en Miami. ### 5/5 — Love the app, so convenient! *2026-06-03, version 2.5.8* I like how easy to use the app is. The food is DELICIOUS!!! ### 5/5 — PURA MAX *2026-05-23, version 2.5.7* PURA VIDA IS A AMAZING PLACE ### 5/5 — Vida Soy Yo *2026-04-30, version 2.5.7* Gracias Por Hacer Mi Vida Mas Pura ♥️🐣🐥 ### 5/5 — Great spot for clean, healthy food with vegan options. *2026-03-27, version 2.5.6* A reliable go-to for clean, healthy meals with solid vegan options. The falafel bowls and wraps are consistently fresh and well-prepared, and the walnut pound cake truly stands out. Efficient service and dependable timing make it even better. ### 5/5 — Love this app and store! *2026-03-04, version 2.5.6* Very simple to use and make edits. ### 5/5 — Nice menu *2026-02-22, version 2.5.6* Nice menu, very expensive ### 5/5 — Great food *2026-02-05, version 2.5.6* The best spot! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*