# Purdue Federal Digital Banking — user reviews > 142 indexed App Store user reviews of Purdue Federal Digital Banking by Purdue Federal Credit Union, rated 4.79/5 from 13,525 ratings. - Source: https://appshunter.io/ios/app/purdue-federal-digital-banking/id1473572838/reviews - App overview in markdown: https://appshunter.io/ios/app/purdue-federal-digital-banking/id1473572838.md - Rating breakdown: 5★ 11,400 · 4★ 937 · 3★ 247 · 2★ 90 · 1★ 281 ## What do users think of Purdue Federal Digital Banking? Overall sentiment: neutral **Pros** - 🚀 Great rates - 🚀 Convenient online experience - 👍 Feels like family - 🚀 Efficient mobile deposit - 👍 Easy to use - 👍 Awesome remote service **Cons** - 🐛 Face ID no longer works - 🐛 Issues with capturing checks for deposit - 🐛 Unreasonable delays for electronic transfers - 🐛 Bad usability - 🐛 Authentication issues - 🐛 Slow performance and response issues - 🐛 Unresponsive app - 🐛 Difficult to pay bills on iPad **Commonly reported bugs** - Deposit amount does not match the amount listed on the check - Backwards camera orientation for check deposit - Inconsistent login/authentication issues **Most requested features** - Budget tools - Debit Perk Points visibility in app - Option to make credit card/loan payments from outside accounts ## Newest reviews (13 of 142) ### 3/5 — Some User Interface Problems *2026-08-01, version 3.1.5* If you need to see a check image you will find this app frustrating. Instead of returning to the transaction list it returns to the list of accounts. On iPad it doesn’t return at all. You have to force close the app and log in again. ### 3/5 — Switched Phones *2026-05-27, version 3.1.4* I switched phone providers and got a new phone, and PEFCU app won’t let me use face recognition anymore even though I transferred everything. And I still have the same face I’ve always had… ### 5/5 — Long time trust *2026-04-24, version 3.1.3* Appreciate this credit union for so many years of good business ### 5/5 — Boiler UP! *2026-04-10, version 3.1.3* The app is great and their Credit Union associates who provide personalized services are AWESOME! I’ve been with them for 14 years and have always received EXCELLENT personal services! ### 5/5 — Seamless, Stress-Free Experience Thanks to Kaila! *2026-03-04, version 3.1.3* Working with Kaila at the Union Street branch was an absolutely fantastic experience. She made the entire process incredibly smooth and seamless from start to finish. Kaila is not only extremely knowledgeable and professional, but she also brings such a fun, energetic attitude that actually made the process enjoyable. She took the time to explain everything clearly, stayed responsive throughout, and made sure every step was handled quickly and efficiently. It’s rare to find someone who combines professionalism, expertise, and such a positive personality the way she does. If you’re looking for someone who truly cares about helping you and makes the whole process stress-free, Kaila is the person to see. I can’t recommend her highly enough! ### 5/5 — Excellent service *2026-02-20, version 3.1.3* Always awesome service ALWAYS 👍 ### 5/5 — So Easy! *2026-02-14, version 3.1.3* Easy to use and always accessible. Makes managing money simple. ### 5/5 — Glitchy!! *2025-12-26, version 3.1.2* App crashes each time i try to deposit a check or transfer funds between accounta ### 3/5 — User *2025-12-13, version 3.1.2* Frequently crashes when attempting a mobile deposit ### 2/5 — Authentication hassles *2025-11-06, version 3.1.2* The app regularly logs me all the way out so I need to authenticate using 2FA, which is annoying. There is no native support for the username and password fill on iOS so that adds additional steps. When previewing attached files (pdf) -in the secure messaging area- there is no visible X button to close the preview so you have to force quit the app and start over by logging back in. Eventually I needed to find a bank with less hassles since I use my accounts 100% digitally. Needs native iOS integrations. ### 2/5 — New update *2025-11-03, version 3.1.2* The new update has made logging in impossible. I usually have a pretty easy login process. It will verify that I’m a human and then wait an exceedingly long amount of time to refresh and return me right back to the login page. I’m unable to access and review my accounts. Very frustrating! ### 2/5 — Web site update *2025-10-17, version 3.1.2* Not a fan of the new update!!!! ### 5/5 — Absolutely amazing! *2025-09-16, version 3.1.1* Fast and easy with a great security system. One of my first experiences with online banking and it has not disappointed me at all! I tell everyone to bank at Percy ## Most critical reviews (10 lowest-rated) ### 1/5 — View and background *2026-05-15, version 3.1.4* PFCU changed the view and background of the app last year. Literally sucks. It’s all white, no borders, hard to even look at. If my mortgage wasn’t through PFCU I would switch banks completely. ### 1/5 — New update has de-optimized app *2025-12-10, version 3.1.2* The app recently updated to a “new” appearance- one that adds a ton of small animations and “optimizations” to make the app run smoother. It does not. The app now lags a ton and the front screen is stuck trying to choose between a glitchy new one and, for some reason, using the old one at random. The facial ID is only functional on that old front screen, which again, appears at random. Disappointing ### 1/5 — Authentication makes it impossible to use *2025-11-07, version 3.1.2* This app used to work smoothly but after the latest update I no longer see an option for FaceID and when I login with username and password the app produces a “verifying you are human” message with a spinning wheel that eventually just times out. Used to work great! Now totally unusable. None of my other banking apps require re-authentication this often and when they do… they actually load. ### 1/5 — Mobile deposit feature no longer working *2025-11-05, version 3.1.2* The mobile deposit feature has stopped working and no one can answer why. This seems to be on IoS. ### 1/5 — Reconsider rolling back the update *2025-10-31, version 3.1.2* Or giving it another go. The most recent update is bad. Everything was so familiar and pleasantly arranged in the old app. Now I have to scroll down to see what before was front and center namely my account balances and credit score. I also loved the background of the water sculpture ### 1/5 — Text too small *2025-10-16, version 3.1.2* First off on the iPad it’s laid out like it’s on the iPhone. Now the text is smaller making it that much more difficult to read. ### 1/5 — Removed Tools/Functionality *2025-10-16, version 3.1.2* The latest update on 10/16/25 removed the budgeting tool from the website. Not worth banking here anymore as most banks still have this tool and PFED discontinued it. ### 1/5 — Mobile deposit disappeared *2025-08-09, version 3.1.1* I wish I could have the poor experiences with mobile deposit that others are. I’m just not allowed it at all despite it being one of my perks ### 1/5 — Mobile Deposit *2025-05-09, version 3.1.0* The mobile deposit function on this app is the worst. It rejects the photos for stupid reasons like “no endorsement found” despite the “For PFCU Mobile Deposit only” being very clearly written. Or, “amount entered differs from amount detected” again, while those amounts are identical. Most frequently it claims a lighting issue. I do not have any of these issues on other banking apps. ### 1/5 — Face ID sign in not working anymore. *2024-12-17, version 3.1.0* Used to be an option but doesn’t work with the new update. ## Most praised reviews (10 highest-rated) ### 5/5 — Love this app *2026-08-14, version 3.1.5* Makes everyday banking easy. ### 5/5 — Happy *2026-08-04, version 3.1.5* App is very user friendly. Live the people at the local branch too. ### 5/5 — Easy to use *2026-08-04, version 3.1.5* I enjoy using this app! Very easy. Highly recommend ### 5/5 — Thanks *2026-08-02, version 3.1.5* I am fortunate to be a member- you guys are a great place to build a solid financial foundation ### 5/5 — Good app *2026-07-04, version 3.1.4* Works well ### 5/5 — Great banking app *2026-06-26, version 3.1.4* Very easy and smooth interface, wonderful way to bank online. ### 5/5 — Great app *2026-06-12, version 3.1.4* It is fairly easy to navigate. They provide swift and ease of access to the things you need most. ### 5/5 — PFCU *2026-05-26, version 3.1.4* Over the many many years I have done banking with Purdue Federal credit union, I have received Above EXTRODINARY Assistance with every service, including mortgages, vehicle purchases, and the many other day to day, banking experiences. I use them only for money market & CDs, and their investment assistance rates, extremely high and my opinion. They employ fabulous people, and I would not dream of banking anywhere else. Our main residence is now due to health needs, and they satisfy us completely by using digital and phone correspondence. ### 5/5 — Best Credit Union *2026-05-10, version 3.1.4* I’ve been a member of Purdue Federal for 38 years. I have used all their services and products and they never disappoint. If you are looking for a financial institution who cares and offers great products, excellent customer service and support-look no further! ### 5/5 — Great service *2026-05-07, version 3.1.4* Always great service! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*