# Pure Cannabis Outlet — user reviews > 51 indexed App Store user reviews of Pure Cannabis Outlet by Hilana, LLC, rated 4.70/5 from 510 ratings. - Source: https://appshunter.io/ios/app/pure-cannabis-outlet/id6621269501/reviews - App overview in markdown: https://appshunter.io/ios/app/pure-cannabis-outlet/id6621269501.md - Rating breakdown: 5★ 452 · 4★ 28 · 3★ 8 · 2★ 2 · 1★ 20 ## What do users think of Pure Cannabis Outlet? Overall sentiment: positive **Pros** - 👍 Friendly and knowledgeable staff - 💰 Competitive pricing and great deals - 🛒 Easy to navigate interface - ⭐ Excellent customer service - 🚀 Convenient online ordering - 🎁 Good rewards program tracking - 📱 User-friendly mobile app - 🏪 Wide product selection **Cons** - 🐛 App crashes and freezes frequently - 🔐 Login and account access issues - 📊 Inaccurate inventory display - 🚫 Limited product filtering in app - ⚠️ Inconsistent app performance on iOS - 🔔 Intrusive sale banner cannot be closed - 🔄 Rewards points not tracking properly - 📱 App functionality inferior to website **Commonly reported bugs** - App won't load properly on iPhone - Login authentication failures - Checkout crashes during transaction - Sale banner overlay blocks shopping functionality - Inventory shows inaccurate or missing items - Rewards points not syncing to account - Orders stuck showing 'ready for pickup' status - Promotions page displays blank - Search filters don't show complete results **Most requested features** - Show complete filtered catalog results, not just first 20 items - Display all daily deals and promotions in app - Add order status tracking without phone calls - Enable online bundle ordering and delivery - Improve inventory accuracy across platforms - Unify deals display across app, website, and Weedmaps - Award rewards points for all order types, not just online ## Newest reviews (14 of 51) ### 2/5 — Great store, horrible app!! *2025-11-21, version 1.0.2* I can never log on to place online orders ### 5/5 — Brechae *2025-07-11, version 1.0.2* She is a very good sales person and very good at her job ### 5/5 — Amazed *2025-06-11, version 1.0.2* Love the customer support ### 5/5 — Exceptional Service *2025-06-08, version 1.0.2* The staff here is even more amazing than what the vast selection of products that are available. They go over the top to make sure you are getting the absolute best of both the products and prices for your preferences. ### 5/5 — Amazing deals *2025-06-07, version 1.0.2* Can’t wait to come back ### 5/5 — Beyond Impressed *2025-05-17, version 1.0.2* Not only are the deals amazing but the prices and Staff are also very friendly and knowledgeable on every aspect of the business ### 5/5 — Awesome *2025-05-03, version 1.0.2* Always easy to use and great to always stop at PURE ### 5/5 — Easier than any other way to order! *2025-05-02, version 1.0.2* Love this app. So easy compared to any other way to order, 10/10 ### 5/5 — Best pricing *2025-04-24, version 1.0.2* Ends down the best price ### 5/5 — Awesome *2025-03-15, version 1.0.2* User friendly - easy to navigate! ### 5/5 — My last visit *2025-03-15, version 1.0.2* The last time, my friends and I were there we had a great time found exactly what we wanted. Paid what we expected to and left out of there in pretty good time. Can’t say nothing better.!! ### 3/5 — Does not work *2025-03-01, version 1.0.2* App doesn’t work but love the store 🫶 ### 5/5 — Buzzed *2025-02-28, version 1.0.2* Super good deals great service and friendly people. ### 5/5 — Great app *2025-01-30, version 1.0.2* I really like this app it is really convenient I did my first order on it today and the order went smooth and the products I got are really good, thanks pure ## Most critical reviews (10 lowest-rated) ### 1/5 — Won’t let me sing into account i made. *2025-07-20, version 1.0.2* I can’t even make a new account bc it’s linked to my phone #. ### 1/5 — Love pure, hate this app. Moving to another dispo. *2025-05-24, version 1.0.2* When I put a filter on a search, I want it to show me the WHOLE catalog under that filter. Not just the first twenty options. This is SUPER lazy coding, like its actually kind of mind boggling to me that yall got away with that. Its also super deceptive to customers. 👎🏻👎🏻 ### 1/5 — Never works! *2025-05-23, version 1.0.2* If I could give it a zero I absolutely would, NEVER works with my iPhone ### 1/5 — Great store, TERRIBLE APP *2025-05-21, version 1.0.2* This is a great store to shop in, but trying to order online reminds me of time before the internet. Seems like you had a contest who could make the worst app for your stores and then decided to use the worst one found. Never loads properly, inventory is ALWAYS inaccurate, can’t EVER find the deals page in the app and have to use the website…….if that site happens to be working. Anyone could make you a better and more functional app, you make plenty of money to spend a little bit making an app work properly! ### 1/5 — Right now it blows *2025-04-01, version 1.0.2* The app is worthless right now. That sale banner over the main screen with no way to get rid of it ### 1/5 — Don’t use app go to store *2025-03-26, version 1.0.2* App isn’t very accurate and half the time shows nothing ### 1/5 — Rewards don’t track *2025-01-24, version 1.0.2* Reward points won’t track. Also my orders all show being ready for pickup. Which also holds rewards points from my account ### 1/5 — Pure app….easier or *2025-01-03, version 1.0.2* The app makes it so much easier to order BUT it doesn’t show all discounted items like u see on Weedmaps or even Pures website so it makes it harder to see what all is discounted that day. So instead of 2 places I have to search, there are now 3 diff locations I have to navigate to purchase online… ### 1/5 — Broken? *2024-12-13, version 1.0.2* The “deals add” won’t close and let me shop on the app ### 1/5 — Reward Points *2024-11-29, version 1.0.2* Reward points should be given for any orders not just when placed online. ## Most praised reviews (10 highest-rated) ### 5/5 — Great *2026-03-09, version 3.2.3* Great prices and people ### 5/5 — Thankful patient *2026-02-03, version 3.2.0* Awesome people and place ### 5/5 — Easy *2025-11-22, version 3.1.6* Nice and friendly always good deals ### 5/5 — Great service *2025-09-26, version 1.0.2* Great service everytime we are In there ### 5/5 — Amazing service *2025-09-21, version 1.0.2* It’s busy but always worth it, all the goodies are amazing.. every time! ### 5/5 — Weed store *2025-09-03, version 1.0.2* Great deals ### 5/5 — Leasa *2025-08-18, version 1.0.2* The only place I shop. Never leave disappointed. Highly recommend ### 5/5 — My favorite *2025-08-14, version 1.0.2* I love the app it makes it super easy for me to find what I need ### 5/5 — 420 *2025-08-09, version 1.0.2* Love this dispo! Always have what I need + more ### 5/5 — My thoughts *2025-07-18, version 1.0.2* The website is easier to navigate when it comes to ordering the deals and specials --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*