# Pure Flix — user reviews > 368 indexed App Store user reviews of Pure Flix by Great American PF, LLC, rated 4.50/5 from 11,666 ratings. - Source: https://appshunter.io/ios/app/pure-flix/id995082390/reviews - App overview in markdown: https://appshunter.io/ios/app/pure-flix/id995082390.md - Rating breakdown: 5★ 9,385 · 4★ 842 · 3★ 400 · 2★ 282 · 1★ 757 ## What do users think of Pure Flix? Overall sentiment: neutral **Pros** - 👍 Thankful for PureFlix - 👍 Uplifting and positive content - 👍 Great family entertainment - 👍 Wholesome and trustworthy - 👍 Variety of good movies and shows - 👍 Refreshing alternative to mainstream content **Cons** - 🐛 Error on most videos - 🐛 Many movies show 'internal server error' - 🐛 App won't let users watch content - 🐛 Glitches and bugs in the app - 🐛 Laggy performance and buffering issues - 🐛 Inability to save favorites or resume watching **Commonly reported bugs** - App crashes or won't load on many devices - Login/sign-in issues, can't access account - Inability to cancel subscriptions easily - Unexpected charges and billing problems **Most requested features** - Add 'continue watching' and 'recently watched' features - Implement a 'my list' or 'favorites' feature - Improve navigation and search functionality - Add 10-15 second rewind/fast forward buttons - Provide more parental control options - Allow offline downloads for movies/shows ## Newest reviews (15 of 368) ### 3/5 — Loss of connection *2026-08-29, version 10.0.9* We love the movies that we are able to pull up from pure flex. They all have been great and enjoy them. Our only problem is the movie can freeze and then we’d lose connection. This can happen several times when we were watching movies at night and it is quite a distraction and very hard to get it to start up again. Then we just turn it off . I have read other people have had that problem. I hope they get it fixed. ### 2/5 — I wish *2026-08-23, version 10.0.9* We could have tha app on our TV! I love the movies! ### 2/5 — Powerful content but glitchy *2026-08-09, version 10.0.9* We live prefix but can’t watch it with ease in the tv. It won’t respond to the Apple Remote or other remotes we have. Please fix so we can enjoy!! ### 2/5 — Change password again *2026-07-30, version 10.0.9* Right now I’m not very happy. I don’t understand why every time I go to pure flex GM I have to put in my password and information and it makes me change my password every time I go in it’s such a fight and so miserable. I’m so sad. ### 2/5 — Can’t cancel subscription *2026-07-20, version 10.0.9* The website will not allow me to cancel my subscription before it auto renews next month. The cancellation links do nothing ### 2/5 — Decline in Christian movie choices *2026-07-01, version 10.0.9* I enjoyed PureFlix starting in 2022 and back then, the platform had an awesome selection of Christian movies. But such a selection has been on a decline since early 2025. I noticed that ever since, there were fewer and fewer Christian movies and then just about the only new movies that come are the Hallmark-style movies which most people in teens or 20s aren’t interested in. I switched to a platform with a better selection of Christian movies. ### 1/5 — To slow *2026-06-25, version 10.0.4* This app needs to be fixed please it’s very slow and frustrating ### 1/5 — Difficult to Navigate *2026-06-17, version 10.0.4* One thing that makes it hard as a new subscriber is trying to navigate my way through the app. When I search for a specific movie or actor, nothing pops up. It makes it difficult to search and I have to make my way and try to manually search for a movie. Update: I’m having nothing but trouble with this app and everything that comes with it. Such a waste of my time. If I could give negative stars I would ### 2/5 — Very glitchy app *2026-06-17, version 10.0.4* I love the content on this streaming service but the app is so glitchy that it's not worth the trouble. ### 1/5 — Content is not good *2026-06-17, version 10.0.4* This app has a bunch of shows with bad actors that couldn’t even make it to the Hallmark level. Don’t waste your money. There are much better apps for uplifting content. ### 3/5 — Great content, app needs work *2026-06-15, version 10.0.4* Love the movies and shows, but the app is lacking in many ways. First, on appletv it disables the screen saver. It keeps a static image and does not sleep. This could be disastrous for my OLEDS! Next, watching shows is not intuitive. The interface doesn’t bring you back to the next show in your series, but the last one you watched. Some episodes are not played sequentially due to numbering errors, so I must locate the exact episode I want to watch every time! Lately with the app changes, it has made navigation ever more cumbersome. ### 4/5 — The new update no longer works on my iPad Air 2 with 15.8.8 *2026-06-15, version 8.4.0* Please fix the app. The app is broken. It no longer works on the iPad Air 2. It says to update the app but that is not possible. Apple just released iOS 15.8.8 update a few weeks ago. Thanks. ### 1/5 — Really bad *2026-06-14, version 10.0.4* No update available so it already updated but yet takes forever to open and pull anything up and if trying to watch a show it keeps freezing. I keep having this issue so I am canceling my membership no sense paying when I can’t watch it. ### 2/5 — Be careful when signing up - unable to cancel *2026-06-13, version 10.0.4* The movies themselves are nice but once you sign up you literally cannot cancel. The app or online doesn’t allow cancellation and when you reach out to customer support they are “closed” and the emails to support goes unanswered. Not saying we don’t like some of the movies because we do - however we also like to have control over our subscription and you do NOT have control over that. ### 1/5 — Disappointing *2026-06-08, version 10.0.4* I have been subscribing to Pure Flix from the beginning. I’ve watched most of the content and rarely find anything new come out. I am especially disappointed with the children’s programming. I most likely will not renew my subscription. ## Most critical reviews (10 lowest-rated) ### 1/5 — Paid for the year *2026-08-30, version 10.0.9* This app only works about 10% of the time. It’s been weeks of trying to open it and it does not work. When it does, it glitches and doesn’t hold places in shows. I regret the purchase. ### 1/5 — Tv&phone *2026-08-16, version 10.0.9* I have pure flux on my tv y can’t it come up on my phone without having to pay for each one ### 1/5 — User interface not useable *2026-08-02, version 10.0.9* The programming may be good but the user interface is virtually unusable. It is extremely slow if/when it does work. It is so frustrating that it isn’t worth the time or aggravation to try to access any of the programming to watch on my tv. None of the other apps have this problem so it must be Pure Flix and not my tv or the tv remote. Based on my experience, I would never recommend Pure Flix to anyone. ### 1/5 — HORRIBLE *2026-08-02, version 10.0.9* Download the app to my Samsung TV and it’s blurry and pixelated. If I go through the app my phone and cast it to the TV it’s clear but it keeps buffering. I will be canceling the subscription. ### 1/5 — IOS 16 is not compatible with my iPad, version IOS 15.7 *2026-07-20, version 10.0.9* I have an iPad IOS 15.7 that is not compatible with IOS 16, & never will be, so I cannot update and watch PureFlix with the app. I’m shut out. All my other apps on my iPad can be updated for my iPad version, so I know it is possible to do. PureFlix is the only app that has an issue. You need to change your app info to reflect that only iPad IOS 16 or later can access the app. The app says I’m compatible but I’m not. Please consider changing the app info or figure out how to make an app to work so I can use my iPad. I’ve tried PureFlix.com, it’s awful, hardly any movies or shows. Plus my watch list is gone and I don’t think I’m going to bother redoing it. Thanks. ### 1/5 — They stole my money *2026-07-10, version 10.0.9* I used to like this app but rarely used it so i was on a monthly plan. Then after months of not using it i went to cancel and saw i was on an annual subscription. Customer service refused to refund me even tho i sent screenshots of my MONTHLY plan and they can clearly see i haven’t loggin in in months. NOT VERY CHRISTIAN OR AMERICAN TO STEAL AND LIE. THAT IS STEALING. WILL NEVER EVER USE THIS GARBAGE COMPANY AGAIN. ### 1/5 — Getting worse *2026-07-03, version 10.0.9* Update: Remains a useless drain from my bank account. Just go ahead and refund everyone and shut this garbage down. Frndly does a better job at managing your offerings through their app; check in with them, might be a good teaching moment. And yet, as calculated, no reply from anyone. “You’re doin great” Abandoned? Where are the replies to complaints/reviews? Following up from canceling the day purchased and has not improved but only gotten worse. Will not stay logged in, programming is dated, Angel far surpasses whatever this is supposed to be. ### 1/5 — Issues with Playback *2026-06-30, version 10.0.9* Purchased to watch a specific movie which apparently doesn’t work. Refunds and downgrades are seemingly impossible even when access is a problem. Frustrated with the run around. ### 1/5 — Terrible *2026-06-27, version 10.0.4* This app is not user friendly and I keep having issues logging in. No thank you ### 1/5 — Pureflix *2026-06-26, version 10.0.4* Does not work correctly on it’s own on my Smart Samsung TV programs are low color and voice is not loud enough and programs come on the TV real slow. When I had it through Amazon prime it would pop up fast color great and volume great. I do not know what the problem is but I have been trying to connect this program for weeks. Finally had to get an neighbor yo help me and it still is a mess. ## Most praised reviews (10 highest-rated) ### 5/5 — Love it! *2026-08-07, version 10.0.9* Been with them for several years and still love it! Great for adults, teens and children. ### 5/5 — So good it’s got my kids attention! *2026-07-26, version 10.0.9* This is a great place to comfortably let my kiddo choose and watch something actually faith based and not scared about what scenes next. Although it’s a great place, the app is pretty laggy and takes quite a while to stop buffering and watch especially the tv app. ### 5/5 — Excellent media, and I protect my Eyes/ Heart *2026-07-11, version 10.0.9* Excellent media, and I protect my Eyes/ Heart. - “Above all else, guard your heart, for everything you do flows from it" (Pro. 4:23) ### 5/5 — Great program *2026-06-26, version 10.0.4* Pure Flix has gotten so much great programming that it is now a joy to watch. ### 5/5 — Light in the darkness *2026-06-10, version 10.0.4* It’s great to have a Pureflix app downloaded to watch wherever I go!! It’s light in the darkness!! Thank you!! ### 5/5 — Faith & Family friendly *2026-05-01, version 10.0.4* My granddaughter and I watch PureFlix and love everything we watch! After every movie or series, we look at each other and say, “that was SO GOOD!” Let us know when we can expect Series 2 for Shadrach, as well as Saved by Grace! We LOVE, LOVE, LOVE them both!!! Keep up the AMAZING programming! Sharlene F from Florida ### 5/5 — Pure Flix *2026-04-26, version 10.0.4* I love the fact there is Godly entertainment out there today. We need more of it. We serve the creator of everything we see, we should be leading the charge in every field of creativity. Our God is the most creative! Pure Flix is meeting that challenge head on and I’m proud to be apart of it! Thank you for what you do, keep it up ### 5/5 — a wonderful app *2026-04-23, version 10.0.4* This app is good especially during movie nights. Having faith based movies is so good. ### 5/5 — Bible reading *2026-04-23, version 10.0.4* Love that our country is reading through the Bible this week. I have really enjoyed it. it has reassured me that our Lord and Savior is in our government and with us every day of our lives. ### 5/5 — Happy *2026-04-23, version 10.0.4* I have really enjoyed the America Reads the Bible. The only issue I have is it freezes a LOT on my phone. . Which is an issue to thaw it out. I watched a movie last night , enjoyed it, and it never froze once! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*