# Pure Go — user reviews

> 41 indexed App Store user reviews of Pure Go by Pure International Limited, rated 1.00/5 from 1 ratings.

- Source: https://appshunter.io/ios/app/pure-go/id1076363879/reviews
- App overview in markdown: https://appshunter.io/ios/app/pure-go/id1076363879.md
- Rating breakdown: 5★ 0 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 1

## Newest reviews (16 of 41)

### 1/5 — It just doesn’t work

*2021-05-22, version 1.3.4*

I wish I could give one star because the app is pointless. I have paired my highway dab receiver with my iPhone and can play recorded music and podcasts. The app insists that the highway is not paired and will not progress further than the setup screen.

### 1/5 — Expected so much but delivered nothing

*2021-05-06, version 1.3.4*

So I spent £140 buying and getting this fitted and just a massive waste of money. I was happier with a £5 cable rather than this.  It can’t find any real DAB channels, the phone connectivity is poor and the app is so hard to use it’s just not worth the bother.

### 1/5 — Spotify Registrierung über Facebook nicht möglich

*2020-12-22*

Leider hat der Entwickler es versäumt eine scrollMöglichkeit in seiner App einzufügen.
Eine Registrierung über Facebook hat zur Folge, dass ein langes Pop Up gezeigt wird, 
In dem die Cookies akzeptiert werden müssen. Leider ist das Pop-up länger als das Smartphone. Es kann nicht gescrollt werden, Cookies können nicht akzeptiert werden, somit geht es auch mit der Registrierung von Spotify in der App nicht weiter.
Für mich ist die App also Schrott.

### 1/5 — can’t log in to Spotify on iPhone 12

*2020-11-23, version 1.3.4*

Keyboard gets disabled when trying to log into Spotify on iPhone 12. Can’t even log in with any social media’s.

### 1/5 — Useless

*2020-09-20, version 1.3.4*

App insists I need to activate Bluetooth to setup the control unit - yet BT is on.

Makes this completely obsolete.

?????

### 1/5 — It HACKS music apps

*2020-07-13, version 1.3.4*

I have IPhone 11, connected to the device while playing Apple Music suddenly It shut my music off the device displayed Spotify not enabled, tried to play my music in the house couldn’t play a song till the next day, turned the car on again same thing happened. I purchase this equipment to stream music as it said on the box, they have no right to use the apps on my phone by restricting operation as I have paid for the licence agreement for my apps, as I can see on here Pure initially stopped the keyboard from working so to get round it they hack your music app without agreement. A complaint will be made to each app as I will be entitled to be compensated and it will be up to Pure to sort out any legal Apple and so on. I they gave me this free I would send it back, a complaint will also be going to Halfords about this product and the licence agreements it breaks. Also I have noticed that there is not one good review here and no explanation by Pure has been given in response. The conclusion review is I wouldn’t even bother buying this product it HIJACKS your phone.

### 1/5 — Erm where’s my keyboard?

*2020-04-08, version 1.3.4*

As with others installed the app to finish setting up my highway 600. The app disabled the phone keyboard making your phone unusable. You can use the unit without the app so I removed it! Won’t be tempted again until this issue is sorted.

### 1/5 — Particularly poor

*2020-03-22, version 1.3.4*

The Highway is a great product but this app is poor, I read the bad reviews & still downloaded it, finally got it to ‘work’ but it doesn’t add anything & is unreliable, I hope that Pure will read these reviews and take them seriously. Don’t hold your breath springs to mind though.

### 1/5 — Simply doesn’t do what it says. V.poor Pure

*2020-02-16, version 1.3.4*

Device (head unit) is fine used independently of App.  The app simply doesn’t deliver. Spotify with premium doesn’t work despite going through all faqs. 

Buy the head unit but don’t be influenced by the benefits of the app, this will lead to disappointment.

### 1/5 — Crap app

*2020-02-10, version 1.3.4*

Blue tooth connection keeps failing, sometimes I have to forget all devices and reinstall app every week. Today it just won’t connect despite trying every which way, another 40minutes wasted when I should be driving - surely a Bluetooth connect is not that hard to get right Pure!!

### 1/5 — Pure radio app

*2020-01-07, version 1.3.4*

I also have the same problem about keyboard not working .also have a problem to activate other apps on phone wanting to use on said item eg amazon music Bbc sounds for downloads and tunein radio to listen internet radio unable to use on the highway.

### 1/5 — Spotify function not workin

*2019-10-30, version 1.3.4*

No tracks are recognised any more. Very poor product/app!

### 1/5 — Terrible

*2019-09-20, version 1.3.4*

I’m having the same problem as others on here, I’m trying to login to Spotify with the app and the keyboard is not there. Awful awful coding. Renders the unit redundant

### 1/5 — iPhone X poor compatibility

*2019-08-26, version 1.3.4*

I am having the same issue with iPhone X it wot load a keyboard so can not use the Spotify option, I could have saved my money as it it the only reason I got the radio 😒 please if you have an iPhone X don’t bother with this app.

### 1/5 — Poor app

*2019-06-15, version 1.3.4*

Cannot connect to app. Settings say Bluetooth connected app says connect. Rubbish don’t bother

### 1/5 — Rubbish!

*2019-06-06, version 1.3.4*

Says it’s connected on iPhone but Pure 600 says it isn’t and nothing works. My 600 is fab but then let done by this terrible app. Don’t waste your time. Sells you the dream of Bluetooth connection but then doesn’t work. 👎

## Most critical reviews (10 lowest-rated)

### 1/5 — The worts application ever

*2025-01-07*

When trying to sing in to Spotify and give permission to everything it doesn’t work at all this is the worst application ever I haven’t used a worse app that this one

### 1/5 — App hopeless

*2024-02-22, version 1.3.4*

App is a waste of time, I don’t think I’ve ever managed to connect. Deleted app and use iPhone Bluetooth to connect. Can’t make receive calls, microphone doesn’t work.. say no more

### 1/5 — Applicazione non più supposta del produttore

*2023-08-28*

Non si connette più con Spotify, l’unica soluzione per fortuna è usate la connessione Bluetooth come sorgente multimediale.

### 1/5 — Awful

*2023-08-18, version 1.3.4*

I use this app with a Pure Highway 600. It’s incredibly frustrating to use. It connects intermittently; DAB radio is ok but phone connections are random and it simply refuses to recognise my Spotify Premium account. 
I wasn’t expecting the same level of accuracy that I get with a built-in media centre, but really, this is unacceptably poor. Pure seem to have recognised this but have not attempted to fix it and probably never will. Not good enough.

### 1/5 — Useless!

*2022-10-20, version 1.3.4*

It’s not even worth one star!  But there’s no way to give it no stars!  It won’t even pair to the product! 😂

### 1/5 — Absolute rubbish

*2022-05-24, version 1.3.4*

Couldn’t even get it started, kept crashing. Waste of time

### 1/5 — App freezes

*2022-04-19, version 1.3.4*

Every time I install the app on my iPhone, it works for a day but then freezes and I have to install it again. Useless- do not buy a pure highway!

### 1/5 — Pathetic app

*2022-03-05, version 1.3.4*

Hard to believe after all of these reviews pointing to the same simple problem of the keyboard disappearing when prompted to enter your password and the years tick by with no resolve therefore rendering the app useless makes me mad. Total idiots

### 1/5 — keyboard

*2022-02-04, version 1.3.4*

Try to sign in to Spotify via the app - good luck, it doesn’t type anything in the sign in boxes. Took me 20 mins screwing around to get it to even connect to the unit. Poor

### 1/5 — Shocking App

*2021-07-06, version 1.3.4*

This has to be the worst App I have come across, please sort the App which would make the highway product a great product to purchase.

## Most praised reviews (5 highest-rated)

### 5/5 — Shazam and Spotify - great!

*2016-04-18, version 1.0.2*

This app works with the Pure digital radio adapter. It's great - I can now listen to digital radio in my car and when I like a song, I just press a button in the Pure controller to get it added to my Spotify account. I can also control Spotify from the same controller. The controller is wireless so I don't need to have access to my phone or wires running across the dashboard to make it all work. Great!

### 4/5 — Is this still being maintained?

*2024-02-03, version 1.3.4*

Having constant crashes in iOS. Can’t get it to pair, it previously worked fine. 

Stopped working, tried to repair, didn’t work. 
Deleted app, tried to repair, also does not work. 

Not here to give a pish review, just want it to work again, as it was great when it worked.

### 3/5 — Can’t get it to work with YouTube anymore

*2022-11-15, version 1.3.4*

I recently bought a car that Came with the pure go app as the car was quite an old classic and the previous owner wanted to play his music via Bluetooth
Took me a while to get connected 
Worked ok at first with Spotify and you tube
Now it just won’t connect 
Please update your product

### 3/5 — Keyboard issue iPhone

*2021-10-07, version 1.3.4*

A big criticism of the app is the phone keyboard issue.  There is a workaround which is to connect an external Bluetooth keyboard to your phone before opening the Pure app and use this which works fine. I used the one I connect to my iPad but assume any BT keyboard would work. Annoying but once you’ve linked your Spotify account in the app no further need for keyboard input as far as I can see. Hope this helps someone!

### 2/5 — Please sir..

*2020-04-01, version 1.3.4*

... can I have my keyboard back please?

Whenever you highway pure connects, it stops you from opening your keyboard, making it hard to enter addresses on a navigation app, search for music etc.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-11.*
