# PURE Insurance — Exclusively for PURE members.

> PURE Insurance member app for policy management, claims, and exclusive benefits. (iPhone/iPad app by PURE Insurance.)

- Source: https://appshunter.io/ios/app/pure-insurance/id1519334450 (this page in markdown: same URL + `.md`)
- Developer: [PURE Insurance](https://appshunter.io/developer/1088698884)
- Category: Finance, Utilities
- Price: Free
- Rating: 4.80/5 from 3,252 App Store ratings · 24 written reviews indexed
- Age rating: 4+
- Requires: iOS 14.0 · 189 MB
- Languages: American English
- Released: 2020-11-26
- Data updated: 2026-08-26
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/pure-insurance/id1519334450/reviews.md

## What is PURE Insurance?

WHY PURE 
Insurance is about more than just the things we protect. It’s about our members: making them smarter about risk, helping them reduce their chances of experiencing a claim, and making them more resilient so that if a claim does happen, they can recover faster and with greater ease.  


WHY PURE’S MOBILE APP 
PURE’s mobile app makes it easy to get the most out of your membership: 
 

* Submit and Track Claims in Real Time 
* Quickly Access Policies and Auto ID Cards  
* Pay Bills  
* Get On-The-Go Roadside Assistance After An Accident or Breakdown 
* Access Member-Exclusive Benefits:  
 
As a PURE member, you can access exclusive benefits through the app that are intended to simplify your insurance, and your life, including:  
 
* Evergreen PURE360™: Our digital home inspection report provides a constant source of information for members to better understand the “health” of their homes and other potential risks as they approach. Through customized alerts, members will be informed when systems in their home (i.e. water heater) are near the end of their useful life or are recalled, helping to reduce the chance of a claim.  

* PURE Advice Dashboard: Amplifying the best advice of your independent advisors, the PURE Advice Dashboard is a personalized tool, using insights from our experience and data, to identify coverage gaps and policy savings opportunities to help members make more informed decisions about their insurance.  

* PURE Home Spotlight: Leveraging our massive data library, PURE Home Spotlight gives members access to important risk information on homes for sale including historical details on construction permits, prior insurance claims, property-specific risks like flood and wildfire, and an early indication of its insurability with PURE. 

* Subscriber Savings Account (SSA):  As a member-owned (policyholder-owned) insurance company, PURE may allocate a portion of its total capital to individual members through SSAs.  Since inception, PURE has allocated over $100M back to the membership. After 10 years, members begin to receive cash distributions from these accounts (That’s PURE Gold!). Based on the success of the year, we anticipate payments up to 20% of their SSA balance.  

* PURE Member Advocates®: Your reliable and compassionate single point of contact before, during and after a claim. "

For any issues with the App, please reach out to reviews@pureinsurance.com

## Key features

- Submit and track claims
- Access policies and auto ID cards
- Pay bills
- Roadside assistance
- Digital home inspection reports
- Personalized insurance advice
- Property risk information

## What do users think of PURE Insurance?

Overall sentiment: negative

**Pros**

- 👍 Easy self-service features
- 💡 Useful member privileges
- 🚀 Smooth login experience

**Cons**

- 🐛 Frequent login issues
- 🐛 Inability to pay bills through the app
- 🐛 Buggy and unstable performance
- 🐛 Lack of password manager integration

**Commonly reported bugs**

- Login screen freezes
- Incorrect 'no internet connection' errors
- Inability to access or download Auto ID cards
- Inconsistent password reset functionality

**Most requested features**

- Dark mode option
- Improved password management
- Better error handling and troubleshooting

## Recent user reviews (10 of 24)

All indexed reviews: https://appshunter.io/ios/app/pure-insurance/id1519334450/reviews.md

### 1/5 — Buggy! Useless

*2026-08-23, version 2.0.13*

The app will not allow me to login without an error saying “Wrong email or password”. 

However, I can login using a web browser with the same email and password without issue. No matter how many times I reset the password or try the app always gives me an error. I deleted the app as role reinstalled it. Nothing works.

### 1/5 — Buggy app

*2026-03-02, version 2.0.04*

Puts me in the doom loop of constantly logging in, getting a verification code and then doing it again. Called Pure, said they are aware but to just use a web browser.

### 5/5 — Pure is the best ever

*2026-01-06, version 2.0.01*

I could not be more pleased with the proactive approach that Pure takes with its customers.  Great service and very reasonable cost considering the services provided .  I’m a very happy customer!

### 1/5 — Not an app

*2025-11-02, version 1.0.99*

You can change the contrast, so there’s that, but nothing else.

Update: Developer thinks I’m their secretary

### 2/5 — Can't Print Auto ID Cards

*2025-09-16, version 1.0.97*

Used to be easy.  Please fix asap!

### 1/5 — Not an app

*2025-05-01*

You can change the contrast, so there’s that, but nothing else.

Update: Developer thinks I’m their secretary

**Developer response:** Hi, we’re sorry for the frustration and would like to look into the issue for you. Can you please email us your member ID and contact information at reviews@pureinsurance.com and we’ll quickly connect you to someone who can help.

### 1/5 — Not an app

*2025-03-11*

You can change the contrast, so there’s that, but nothing else.

**Developer response:** Hi, we’re sorry for the frustration and would like to look into the issue for you. Can you please email us your member ID and contact information at reviews@pureinsurance.com and we’ll quickly connect you to someone who can help.

### 1/5 — Garbage

*2024-12-28, version 1.0.80*

This app is garbage and fully bug ridden. Not only does it not use keychain passwords when you do get your credentials entered it give all kinds of weird failure prompts. The it fails just by going back to try again even before you hit enter. Now it keeps saying “no internet connection” incorrectly. Useless and this has been the case for months.

### 2/5 — Won’t allow storing of password in my iCloud password manager.

*2023-09-18, version 1.0.41*

X

### 4/5 — Seemed to have a temporary glitz

*2023-06-22, version 1.0.36*

But login working fine again

## Frequently asked questions about PURE Insurance

### What can I do with the PURE Insurance app?

The PURE Insurance app allows you to submit and track claims in real-time, quickly access your policies and auto ID cards, pay bills, and get on-the-go roadside assistance. It also provides access to exclusive member benefits designed to simplify your insurance and life.

### What are the exclusive member benefits available on the app?

Exclusive benefits include Evergreen PURE360™ for understanding home health and potential risks, the PURE Advice Dashboard for personalized insurance insights and savings opportunities, PURE Home Spotlight for property risk information, and access to PURE Member Advocates® for claim support.

### Is the PURE Insurance app free to use?

Yes, the PURE Insurance app is free to download and use for all PURE members. There are no additional costs associated with accessing its features or member benefits through the app.

### Who is eligible to use the PURE Insurance app?

The PURE Insurance app is exclusively for individuals who are already members of PURE Insurance. You must have an active PURE insurance policy to log in and utilize the app's functionalities and benefits.

### How does the app help me manage my home insurance?

The app offers Evergreen PURE360™, a digital home inspection report that helps you understand your home's 'health' and potential risks. It provides customized alerts for system maintenance or recalls, helping to prevent claims. Additionally, PURE Home Spotlight offers risk information on homes for sale.

## Version history (last 5 releases)

### 2.0.13 — 2026-08-11

Bug fixes

### 2.0.12 — 2026-07-22

Bug fixes

### 2.0.11 — 2026-07-16

Bug fixes

### 2.0.10 — 2026-07-10

Bug fixes

### 2.0.09 — 2026-07-01

Bug fixes

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## More apps by PURE Insurance

- [PURE Insurance Events](https://appshunter.io/ios/app/pure-insurance-events/id1580456677)

All apps by PURE Insurance: https://appshunter.io/developer/1088698884

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*