# Pure Master:PhoneExpert — user reviews

> 5 indexed App Store user reviews of Pure Master by Pubwhale Technology Limited, rated 4.00/5 from 109 ratings.

- Source: https://appshunter.io/ios/app/pure-masterphoneexpert/id6743837308/reviews
- App overview in markdown: https://appshunter.io/ios/app/pure-masterphoneexpert/id6743837308.md
- Rating breakdown: 5★ 66 · 4★ 16 · 3★ 8 · 2★ 4 · 1★ 15

## Most critical reviews (5 lowest-rated)

### 1/5 — No help

*2025-11-07*

I thought you did all of this not that I had to sit and watch and basically do it myself

**Developer response:** Thank you for your message. Our product focuses on cleaning functions and can help you clean similar photos, large memory photos, and more to save your phone's memory. You can find our cleaning portal in the menu button within the application and click on the function that suits your needs for cleaning, without any additional operation. Thank you again for your message. If you have any questions about the product, please feel free to contact us. We are always here to assist you.

### 1/5 — Not happy

*2025-09-23*

They tell you their app is a great cleaner and that you need for your phone. You download and asked to pay right away ; after which they proceed to tell you that your rates can change at any given moment and nothing is guaranteed. Basically they just want your money. The app does not work !!

**Developer response:** Thank you for your feedback. We provide a free trial period to help users better understand the product and experience its core functions, after which you can choose to subscribe based on your needs. We are continuously working to improve both our pricing structure and the app's overall performance. If you have any questions, please feel free to contact us at any time.

### 1/5 — Over annoying notices

*2025-08-20, version 1.4.1*

Fed up with every two  minutes getting  annoyed with apps  saying  about cleaning the phone. It has been cleaned several times  and still I get this trash

### 1/5 — Too hard

*2025-07-04, version 1.4.0*

Too difficult

### 3/5 — Trustworthy app?

*2025-08-24*

First Apple recommends you, then warns to be sure I trust the site. Which is it?

**Developer response:** Thank you for your feedback. We sincerely apologize for any misunderstandings that may have caused you. We value your trust! Our application is secure and fully complies with Apple's security standards. Please contact our customer service email for assistance soma.dm@outlook.com Contact us, describe the specific problem and take detailed screenshots. We will provide you with sincere help and service. Looking forward to hearing from you.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-15.*