# PURE360 Lifestyle — user reviews

> 131 indexed App Store user reviews of PURE360 Lifestyle by Pure International (HK) Ltd., rated 1.30/5 from 20 ratings.

- Source: https://appshunter.io/ios/app/pure360-lifestyle/id1416392411/reviews
- App overview in markdown: https://appshunter.io/ios/app/pure360-lifestyle/id1416392411.md
- Rating breakdown: 5★ 1 · 4★ 0 · 3★ 1 · 2★ 0 · 1★ 18

## Newest reviews (18 of 131)

### 1/5 — Not impressed with the latest update

*2024-12-16, version 3.5.11*

I don’t know why pure decided to take the list view away in the latest update. Before we can have a listing of booked and past classes now we only have the calendar option and we need to click on individual date to check the classes. The app gets worse with each update. Not sure what they are thinking.

### 1/5 — Does not connect

*2024-10-31, version 3.3.13*

The app never loads or only loads after timing out. Very frustrating

### 1/5 — Poor App and always have bugs after update

*2024-10-10, version 3.3.13*

I did update the app on 9-Oct and book class on the next date, the app keeping loading for 3 mins and I need to quit and reopen the app, it show the class have booked but I’m not able to book the 2nd class.

### 2/5 — Loop~loop-loop

*2024-10-08, version 3.3.13*

If you forgot to connect to WiFi but open the app, it loop, even though you connect it at once, it still loop loop loop until you delete it and download it from the App Store

### 1/5 — Horrible app full of bugs

*2024-08-29, version 3.1.14*

This is the worst app I have ever used. The app is full of bugs, it is slow and crashes all the times (literally multiple times in one day). I much prefer the old pure app which was a lot more stable. This app is broken and needs to be trashed.

### 1/5 — Bad app

*2024-08-23, version 3.1.14*

Long runnning time to start app Super crazy
I wanna book 2 lessons the online chat button is getting in my way for the second lesson button.
If you have trialled it you would know. 
This is ridiculous.

### 1/5 — Performance of the app suffers

*2024-08-09, version 3.1.14*

Extremely high loading time of the app, takes around 10 seconds to even a minute to load. Please improve on this first for better user experience.

### 1/5 — App doesn’t open

*2024-08-05, version 3.1.14*

I live in Shanghai and the app doesn’t open or it takes sometimes 15 minutes of trying before it opens.

### 1/5 — App takes too long to launch

*2024-06-21, version 3.0.8*

Please do something…. This app takes usually long to launch.

### 1/5 — Previous version was wayyyy better - new version is an eyesore

*2024-05-09, version 3.0.6*

New app focuses on selling (promos and ads) to the member rather than on making the booking of classes seamless and user focused. The precious tiny screen space is 90% taken up by efforts to encourage more spending at the expense of user sensibilities. For one, you see the dates but not the days of your bookings; you have to keep going back to tap on each day instead of the smooth continuous scroll-thru of the previous version - highly stupid; there’s a ton of repeated information on the booking page of EVERY SINGLE DAY - why?? There’s all these unnecessary frills like fitness goals which is used by at most 1% of members. The design is very poor - everything is fighting for your attention rather than highlighting the truly important aspects. For the new members who don’t know what it was before - lucky you.

### 1/5 — Horrendous!

*2024-04-06, version 3.0.5*

Why is my version different to my girlfriends? This version of the app is absolutely abhorrent!

### 1/5 — Super slow app

*2024-04-03, version 3.0.5*

I always miss the best time to book the class because the app takes too long time to load

### 1/5 — Takes forever to log on

*2024-03-25, version 3.0.4*

Please fix this.  Very frustrating to use it in China

### 2/5 — Calendar not updated

*2024-02-20, version 3.0.3*

The latest App does not update calendar which is an important feature

### 1/5 — Update ruined everything.

*2024-02-19*

Hardly opens and when it does your are forced to navigate a terrible user interface with many irrelevant things. Classes are harder to find and look at in an organized fashion. Sometimes less is more when it comes to functional design. I implore the devs to admit to themselves they made a terrible mistake and change it back as soon as possible.

### 1/5 — Infomercial

*2024-02-17, version 3.0.3*

It is difficult to find and book classes. The interface is too busy and commercial.

### 1/5 — Latest version is a downgrade not upgrade !

*2024-01-27, version 3.0.3*

The 3.0.0 version and subsequent updates deserve zero star . Gave feedback and after 1 month , issue still not fixed.
At first it doesn’t display the number of sessions left, after they “corrected “ it, worse! Showing I have 0/20 sessions when I just got a new package.

Don’t understand why need to enlarge the instructors’ photo so much that the class description cannot be displayed in full.

Just bring back the old version which was working fine. 
How can management think that this is an upgrade for the new year? 
Pls fire the developer who developed this.

### 2/5 — Auto syncing with calendar doesn’t work…

*2024-01-22, version 3.0.3*

The new app doesn’t automatically sync the classes with my calendar

## Most critical reviews (10 lowest-rated)

### 1/5 — New version hide the clock!

*2025-12-31, version 3.9.13*

Just realized my clock on the left corner went missing! Shouldn’t have update to this new one… harder to book classes as we can’t see the time!

### 1/5 — Slow and unreliable

*2025-06-16, version 3.9.0*

Can take up to 5 minutes just to load. Limited functionality and half the time doesn’t even respond. Absolute rubbish.

### 1/5 — Useless

*2025-06-11, version 3.9.0*

Super slow and hundreds of unnecessary notifications

### 1/5 — Non sense

*2025-05-08, version 3.9.0*

Very slow to update the apps

### 1/5 — Very hard to use

*2025-05-03, version 3.8.0*

Don’t know why pure can’t find a proper app developer

### 1/5 — L

*2025-03-19, version 3.7.15*

After the update in March 2025, the counts of classes are gone on the ‘wellness’ page, it used to to show the number of classes attended, but now, even I took 2 yoga classes, only 1 blue dot was shown, and so as the fitness/pilates classes, so I have lost count of how many classes I attended in a month, please rectify this bug and bring the counting back!

### 1/5 — 👎🏻

*2025-03-02, version 3.7.15*

The same…doesn’t work in Shanghai

### 1/5 — Bad UX

*2025-02-10, version 3.6.8*

They redesigned the app but didn’t improve anything, instead creating more useless features, taking away what user needs. The product manager and designer for the application lack common sense. Please change your job because you don’t know how to create good products.

### 1/5 — New update remove booking history what being improved ?

*2024-12-19, version 3.5.11*

Under wellness always shows our booking history but now only showing last chance classes why ?

### 1/5 — Gym way too expensive no premium service

*2024-12-16, version 3.5.11*

It’s not worth it. You pay for a trainer that you don’t even choose and then they’re never available on your time and you can’t event change… so much money wasted. I’ll never go to a gym like that again

## Most praised reviews (10 highest-rated)

### 5/5 — Works way better

*2019-05-13, version 1.7.7*

App is now updated and working well now comparing during first launch. Choosing multiple clubs to check the schedule is not a problem. Overall good.

### 4/5 — Seemingly very buggy in latest updates

*2022-12-19, version 2.4.12*

Attn dev’s: freezing on open, can’t detect internet. No issues on other apps.

### 4/5 — Works okay for me

*2019-12-09, version 2.1.10*

I don’t understand how there are so many 1 star ratings for this app. Given it’s not perfect. But I’m able to book my yoga classes, waitlist and cancel. I can use the QR code to check in at the gym and for classes easily, though I wish it loaded the code a bit faster.
Also, I wish you could choose more than 5 locations when selecting classes.
I think the one star people are the same people who can’t remember their locker passwords and cause the incessant beeping in the locker rooms lol

### 3/5 — App logo

*2025-03-01, version 3.7.15*

Why is the app logo suddenly just black and white hexagon?

### 3/5 — Can’t link to calendar

*2024-03-01, version 3.0.4*

I have to open the app to check my booking, it’s no longer showing on phone calendar and remind me of booking. Hope to add this function back soon.

### 3/5 — Failed to sync to Google Calendar after update

*2024-01-08, version 3.0.2*

Failed to sync to Google Calendar after recent  update

### 3/5 — Still need to fix the calendar

*2024-01-05, version 3.0.2*

Calendar add function not working. Tried several times but it is not getting updated.

### 3/5 — New app is a step back features wise (Dec 23)

*2024-01-01, version 3.0.1*

- No more complications for Apple Watch
- Waiting list status does not update automatically: need to close and reopen the app to see status 

Ux wise
- List of bookings in new tab is too spaced out and requires a lot of scrolling up and down to see all
- It does not indicate the status (booked or wait list after 2 days)
- Days are listed in reversed chronological order (latest first) but bookings within the day are listed in chronological order (the opposite method)

### 3/5 — Failed to add class to calendar

*2023-05-16, version 2.4.19*

Failed to add class to calendar

### 3/5 — Calendar not syncing

*2023-04-11, version 2.4.17*

Calendar is not syncing for some time. How can I fix it?

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-31.*
