# PureGym — user reviews > 494 indexed App Store user reviews of PureGym by PureGym, rated 4.74/5 from 220,398 ratings. - Source: https://appshunter.io/ios/app/puregym/id588860938/reviews - App overview in markdown: https://appshunter.io/ios/app/puregym/id588860938.md - Rating breakdown: 5★ 1,106 · 4★ 45 · 3★ 21 · 2★ 9 · 1★ 45 ## What do users think of PureGym? Overall sentiment: neutral **Pros** - 🚀 Convenient gym access - 👍 Easy to use app - 💪 Great gym facilities - 🏆 Motivating workout classes - 🧠 Helpful training plans **Cons** - 🐛 Buggy app performance - 🔇 Stops music playback - 🔄 Frequent log-outs - 🕰️ Slow app loading times - 🧹 Lack of cleanliness **Commonly reported bugs** - App crashes on update - Inaccurate gym visit tracking - Class booking issues - Membership management problems - Accessibility concerns **Most requested features** - Gym attendance calendar - Progress tracking and analytics - Customizable workout plans - Improved class booking experience - Apple Wallet integration ## Newest reviews (20 of 494) ### 2/5 — Buggy app *2026-09-01, version 6.1.0* Not sure what’s happened but I noticed an app redesign - which seems nice. Recently though the app has been getting worse and worse! Constantly getting logged out, it’s extremely slow to load, especially when trying to load the gym access section. Also find loading between tabs to be slow - what has happened?!?! ### 2/5 — Crashing *2026-09-01, version 6.1.0* App keeps just logging me out everytime i go back on it… ### 2/5 — Keeps logging me out *2026-08-31, version 6.1.0* The app seems to be very good but it always logs me out forcing me to sign back in. It can be very annoying especially when I don’t know my pin off by heart and can’t access the building without it! ### 3/5 — App does not work properly *2026-08-31, version 6.1.0* App keeps logging me out, then have to start from the beginning. Is not counting correctly the times I’ve been to the gym, this is happening for few weeks already. Tried do reinstall and didn’t work. Really annoying ### 4/5 — Logging issue *2026-08-31, version 6.1.0* Hi Team - recently I have observed that my app on iOS logs off and need to login every time whenever o visit gym. I tried reinstalling the app but it has not worked. Can you pls check. Thanks. ### 2/5 — Keeps logging me out *2026-08-31, version 6.1.0* Keeps logging me out everyday - showing ‘something went wrong’, then need to log in again and reselect all the locations. Otherwise it’s a good app ### 1/5 — Logging in *2026-08-31, version 6.1.0* I love the gym but for the last couple of weeks the app keeps logging me out. Really frustrating as I keep having to log in to make / check bookings ### 1/5 — Logging us out *2026-08-31, version 6.1.0* Everyone in the gym are getting logged out from the gym on a daily basis ### 1/5 — KEEPS LOGGING OUT *2026-08-31, version 6.1.0* constantly have to log in ### 2/5 — Constant glitching *2026-08-31, version 6.1.0* Error messages, logs me out and keeps congratulating me on an achievement 4 years ago ### 3/5 — Sign in Issues *2026-08-31, version 6.1.0* I’ve had the app for a few months now and has been fine until recently… now almost every time I open it I have to sign in again. This is so frustrating when all I want to do is quickly check the capacity and if I’m doing this throughout the evening to check when best to go it gets tiresome having to log in, each and every time! I’m not sure if an update has caused this but please fix ASAP. ### 2/5 — Slow *2026-08-31, version 6.1.0* Frustrating. It’s always been painfully slow to load but now it logs me out on shutdown. QA, anyone??? ### 1/5 — App problems *2026-08-31, version 6.1.0* For the past two weeks everytime I open the app it gives me an “oops” message and says it is temporary. I have to go through the full log in process every time I open it! Very frustrating! ### 2/5 — Keeps signing out *2026-08-31, version 6.1.0* And would be good if the QR code and gym busy times were instantly visible on opening of the apps ### 1/5 — Keeps signing me out *2026-08-31, version 6.1.0* This app keeps signing me out every time I close it ### 1/5 — Logged out, again *2026-08-31, version 6.1.0* It’s unbelievably frustrating having to log in every time the app restarts. ### 1/5 — App keep logging me out everyday. *2026-08-31, version 6.1.0* When is this going to be fixed… been weeks now ### 1/5 — Constantly logging out *2026-08-31, version 6.1.0* The gym is great but the latest app update is terrible. Please fix. ### 1/5 — App won’t stay logged in *2026-08-30, version 6.1.0* Incredibly frustrating app keeps logging you out. Today stood in the rain getting soaked waiting for it to let me log in. Then when leaving it’s already logged you out! ### 1/5 — App crashes *2026-08-30, version 6.1.0* Sick of keep logging into my account every time I open the app . ## Most critical reviews (10 lowest-rated) ### 1/5 — Log in every visit *2026-09-01, version 6.2.0* Used to be a great app and very reliable but over past 2 weeks I have to log in fresh every time I use the app. So annoying! ### 1/5 — App Log Out Issues *2026-09-01, version 6.1.0* Please sort this, it is becoming increasingly difficult to actually access your gym never mind leave the place, with the app constantly logging out and taking you off to another page to resign in again! Frustrating and time consuming. It also keeps congratulating me now, when I eventually do sign in, on reaching an achievement from May, fix this please! ### 1/5 — Crashes on opening *2026-09-01, version 6.1.0* Crashes on opening everytime and means I need to login again. Really frustrating. ### 1/5 — Login Problem *2026-09-01, version 6.1.0* Why Its Log Out Every 2 Minutes ### 1/5 — Keeps signing out *2026-08-31, version 6.1.0* Why does this bloody app keep signing out by itself? ### 1/5 — Useless *2026-08-31, version 6.1.0* Used to work fine, but now it logs u out every time and doesn’t remember your pin so you have to start from scratch each and every time u visit the gym. ### 1/5 — Buggy *2026-08-31, version 6.1.0* Since last update the app logs me out every time I use it. Frustrating. ### 1/5 — Constant logout *2026-08-31, version 6.1.0* Works great when logged in, but once the app has been closed in the background for a short period of time it logs you out. Logging back in is slow and keeps showing the same messages about notifications every time. Very frustrating and makes me not want to use the app at all. ### 1/5 — Very glitchy app, constantly logs out *2026-08-31, version 6.1.0* App takes minutes to load, frequently decides to log me out, as I’m stood outside the overpriced gym, then takes ages to log back in. Will often then do the same on exit. Scanning the QR code doesn’t work half the time, have to enter the unnecessary only long PIN to exit. Thankfully there’s never been an emergency when there’s four people trying to leave, clearly all having the same problem. ### 1/5 — Broken *2026-08-31, version 6.1.0* You have to log back in every time you use it. ## Most praised reviews (10 highest-rated) ### 5/5 — Log out problem *2026-08-25, version 6.1.0* When will the log out issue be fixed? It has been a few weeks now ### 5/5 — Gym class for ladies only *2026-08-15, version 6.1.0* The classes are super and the instructor is Superb. These are extremely helpful specially if you are new. I would highly recommend gym classes. No Gym without classes ### 5/5 — Just do it *2026-08-08, version 6.0.1* Was a bit unsure at first but 5 sessions in, I’m really enjoying it. No one judges, everyone is on their own journey. Good range of equipment, just go and do it. ❤️ ### 5/5 — Classes are great *2026-08-03, version 6.0.0* I’m a gym classes girl and pure gym offers a great variety and trainers. Also the class times are all sorts so you can either do early morning before work or late evening after. Great gym for reasonable price 🙂 ### 5/5 — It is pure!! *2026-07-30, version 6.0.0* I’m loving the pure gym. It’s just what I needed for me. ### 5/5 — Outstanding *2026-07-24, version 6.0.0* Friendly and welcoming environment ### 5/5 — Work it *2026-07-22, version 6.0.0* Quality just quantity ### 5/5 — Alfie *2026-07-03, version 5.3.0* I was due to do a class today, as only two of us turned up. Alfie suggested a 30 min PT session. He was very knowledgeable and showed us all the different machines and how they should be used. He then showed me some stretches and other things I could do to help my posture. I am very new to the gym and he didn’t make me feel stupid. He encouraged me and listened. I appreciate his time and his help, It definitely went a long way and I come away from the gym excited to go back. So thank you. ### 5/5 — Good gym *2026-07-01, version 5.3.0* I am very happy user. It's spacious, well-equipped, and the atmosphere is pleasant. ### 5/5 — Best gym *2026-06-28, version 5.3.0* Best gym app imo --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*