# Purpl Digital Wallet — user reviews > 32 indexed App Store user reviews of Purpl Digital Wallet by Purpl SAL, rated 4.50/5 from 50 ratings. - Source: https://appshunter.io/ios/app/purpl-digital-wallet/id1604057044/reviews - App overview in markdown: https://appshunter.io/ios/app/purpl-digital-wallet/id1604057044.md - Rating breakdown: 5★ 42 · 4★ 3 · 3★ 0 · 2★ 0 · 1★ 5 ## Newest reviews (17 of 32) ### 5/5 — First experience *2023-09-07, version 1.4.0* As far the app itself, easy to use no problem. I would love to see more ATM option from different banks if possible. ### 5/5 — Low fees, easy to use *2023-09-04* It’s really easy to withdraw and it’s very fast, i love it. **Developer response:** We're thrilled to hear that you find our withdrawal process easy and fast! Your satisfaction is our priority, and we're here to make your financial transactions as smooth as possible.😊🚀💰 ### 5/5 — Quick and seamless *2023-07-25* I used Purpl to transfer money from my account abroad. The entire process — from sending to cashing out — took less than 10 minutes! The experience was seamless, and I would repeat it. **Developer response:** We're thrilled to hear about your experience with Purpl! Thanks for sharing your positive feedback, and we're here whenever you need us again! 🌟💸🚀 ### 5/5 — Wassim *2023-07-23* Great application 👍👍 **Developer response:** Thank you for the thumbs up! We're glad you're enjoying the app. If you have any questions or need assistance, feel free to reach out. 👍👍📱 ### 5/5 — Great app *2023-07-20, version 1.3.0* Had a very smooth experience using Purpl for my first cash out ### 5/5 — Love it *2023-07-16* Easiest and cheapest way to transfer money from the US (Or anywhere else) to Lebanon. Nearly instant and extremely easy to withdraw the money without having to show your ID multiple times. I’ve used Whish and many other similar services but this one is for sure the best. **Developer response:** Excellent! Thank you for sharing your positive experience with our app, Patrick! We are thrilled to hear that you found it user-friendly and that the money transfer process was both quick and efficient. We appreciate your kind words and hope to continue providing you with excellent service 💜 ### 5/5 — 🔥 *2023-07-11* Great app easy fast & fresh 🔥🔥 **Developer response:** Thanks for the awesome feedback! We're thrilled you found our app easy, fast, and fresh. Keep enjoying the heat! 🔥🔥 ### 5/5 — No fees for withdrawal *2023-06-12* I used Purpl successfully yesterday for the first time. It was just as easy as in the demo video (once I found the right ATM, which took me a while because there are many different brands of ATMs in the same area in Zahle). Only a couple of minutes and I had my USD in hand with no fees during the withdrawal. The only fee is for the sender. In my case, to send funds from USA to Lebanon the fee is about 2% for the sender via Remitly. Still much better than the 5% that some ATMs charge in Lebanon. **Developer response:** Thank you for putting your trust in Purpl. We’re glad you found our partner’s rates and our zero fees cashout favorable compared to other traditional options. Our mission is to democratize remittances by making it more affordable and efficient to send and receive money to Lebanon, and it’s powered by you 💜 ### 5/5 — Very easy to use, and super helpful customer service team! *2023-05-26, version 1.2.73* Very easy to use, and super helpful customer service team! Would recommend ### 5/5 — R.N *2023-05-26, version 1.2.73* Very efficient and easy to use! ### 5/5 — Excellent App *2023-05-16, version 1.2.73* This application is really easy to use, I sent money to myself from my US account and including set up it, took a total of 30 minutes max. including a short drive to the ATM. I recommend it, there was a small fee of 3% on the amount I transferred, which is so much less than using other services here in Lebanon. ### 5/5 — Absolutely fantastic and so easy to use! *2023-05-12* Lowest fees in LB to receive my $. So Happy I have found a way to withdraw my money from my US bank account without paying high fees and commissions. Very happy I found Purpl and I’ve been using them weekly! **Developer response:** Awesome to hear that you love Purpl! Thanks for the positive feedback and we're excited to keep providing you with a great experience! 🚀 ### 5/5 — The best $ transfer in Lebanon ! *2023-04-27, version 1.2.72* I just want to thank you💜 My first experience with Purpl went very smooth and easy . All you need to do is type in the OTP code on the machine and the exact amount you're receiving and within seconds you receive the cash . the amount received is the exact amount sent , no fees taken 🥰 Overall I'm very pleased with Purpl and will definitely tell others to use Purpl 🌷 ### 5/5 — Convenient and easy with less fees to pay *2023-04-12* Very satisfied with the withdrawal process no card needed very simple **Developer response:** Thank you for your lovely feedback! We're glad you had a smooth experience ✅ ### 5/5 — Review *2023-04-11* It was awesome 👍 very easy to use and it is so simple ✌️✌️✌️ **Developer response:** Thank you for sharing your positive experience with Purpl! We hope to continue providing you with excellent service in the future 💜 ### 5/5 — Love it *2023-04-06* Best money transfer app I have ever used! Supportive team behind it as well. Thank you Purpl ✌🏼✌🏼 **Developer response:** Thank you for your positive review! We are thrilled to hear that you had a great experience with our app and support team. Our team works hard to provide the best service possible and we appreciate your kind words. Thank you for trusting Purpl! 💜 ### 5/5 — Love it! *2023-03-02, version 1.2.69* It was a super easy app to use and the staff was so helpful! ## Most critical reviews (10 lowest-rated) ### 1/5 — 0 rating *2023-02-03* "I was extremely disappointed with this app. It lacked the most basic feature of sending money between users and had no option for topping up from Lebanon. Meanwhile, its competitors have been offering these services for years, leaving this app far behind. Overall, I would not recommend this app as it fails to meet the standards and expectations of today's consumers. There are much better options available that offer a full suite of features and a smooth user experience." **Developer response:** Hi there, thank you for the honest feedback! We're sorry to hear that you were disappointed with our app. We understand your concerns and want to let you know that we're rolling out more features soon alongside our Digital Wallet features. Plus, we offer zero fees on cashout for received transactions from abroad. We hope you'll give us another chance in the future and support Purpl's mission to connect, empower and enable financial access to all. ### 3/5 — Slow customer service *2025-01-09, version 2.6.3* They suspended my account for security checks; I provided the additional information needed; 24 hrs later they are still sitting on my cash, not responding to emails, and there is no number to call. I have no idea how, whether or when I will get it back. Pretty troubling for a financial services company. ### 3/5 — Good App But *2023-05-13, version 1.2.72* Restricted the amounts you can send You can’t send more than 300 dollars daily Also you can’t increase it too. In general the app is good. ### 4/5 — MG *2024-07-26* I am really satisfied got paid from UK after waiting so long through purpl app the process was smooth and easy straight forward . Keep up the good work Lebanon is in need of all out efforts combined in those rough times thank you amazing staff very efficient 😄 ### 5/5 — Reviw *2026-04-22* Best money transfer easy to withdraw and very supportive team ready at any time we ask good luck 👍 ### 5/5 — Good app *2025-04-04, version 2.7.2* Absolutely fantastic app for sending money to Lebanon , it’s very easy and very simple to use and cash out quickly and smoothly . Also don’t forget this is a free fee cash out. I do recommend it for everyone wanting to send money to Lebanon or want to use it when you’re on holiday at the country . ### 5/5 — One of the best *2024-11-29, version 2.6.0* To be honest, it was my first time I use this application and I was stressed a little because it is new and as you know, there is a lot of fraud, but this application is very easy and you will receive your money in a secure manner and even you can pay with ita lot of bills so good luck for the owners ### 5/5 — review *2024-10-11* it was an excellent experience. first time i hear about purpl app. highly recommended for everyone looking to receive money from abroad in a safe an efficient way. **Developer response:** Thank you for the awesome shoutout! 🌟 We're thrilled to be part of your experience and that Purpl made receiving money from abroad smooth and secure. Welcome to the Purpl fam, and here's to many more seamless transfers ahead! 💜✨ ### 5/5 — Professional & friendly *2024-09-03* Service is consistent and professional since day one. Staff is respectful and patient. Thanks to Mr. Saad who has been super helpful! **Developer response:** Thanks so much for the kind words Bahia! Saad and the whole Purpl team are always here to make sure you get top-notch service every time. We're happy to have been helpful, and we're just a message away whenever you need us! 😊👏 ### 5/5 — MWG *2024-07-28* This is my second payment through your app I am really satisfied got paid from UK after waiting so long . through purpl app the process was smooth and easy straight forward . Keep up the good work , Lebanon is in need of all out efforts combined in those rough times thank you amazing staff very efficient and straight forward😄 **Developer response:** Thanks so much for the awesome feedback! We're thrilled to hear that the process was smooth and easy for you. It's moments like these that keep us motivated, especially during tough times. We'll keep working hard to make things even better. Sending you lots of good vibes! 😊✨ ## Most praised reviews (4 highest-rated) ### 5/5 — Great app and easy use *2023-12-22* I’ve been using purpl for a while now and its pretty good and easy to use. Definitely recommended if you do freelance or require a way to get money from relatives outside Lebanon! **Developer response:** Glad to hear you found Purpl a solid solution for freelancing and receiving money internationally! Keep it up! 🌟 ### 5/5 — Great app and locally made ❤️ *2023-11-14* A locally developed and supported app that actually works and very well. Withdrawal at the ATM is made in multiple of $10 which wonderful, a good alternate app to Taptap Send and Sendwave. **Developer response:** Thanks for the shoutout! We are glad you're enjoying the smooth $10 multiples at ATMs. Anytime you need anything, we've got your back. 💜 ### 5/5 — Amazing and very convenient app + Incredible customer support *2023-10-24* Very professional and respectable company. I’ve built up a lot of trust with purpl and use purpl for pretty much all my transfers. I once had an issue with an ATM declining my transaction and the purpl app glitching and thinking the transaction on a weekend. I called ATM support and they told me to call Monday. I then went on the purpl chat and received a call from saad from purpl assuring me that this is a very rare case and he will personally sort out the issue by Monday. Tuesday arrives and saad messaged me after I received a confirmation email that my transfer was in fact unsuccessful so they returned my money immediately. Very professional company and proud of what the staff are doing for lebanon. Keep up the great work we need services like this for the younger Lebanese who always don’t want to get stuck in OMT **Developer response:** Thanks a bunch! 😄 We'll let Saad and the whole Purpl team know about your kind words. We're committed to making your experience awesome, so stay cool, and we're here for you anytime! 🙌💜 #TeamPurpl 👏💪 ### 5/5 — Amazing way to receive money *2023-09-12* I have used Purpl for the first time few days ago and recommended it to all friends and family living abroad. The app is very convenient and free of charge specially when withdrawing funds sent from abroad when other money transfer are still charging 2% fees. Finally a good app and way to receive money without fees and in minutes. Highly recommended to everyone. **Developer response:** Thanks for giving Purpl a try and recommending it to your friends and family abroad Stephanie! We're all about zero cash-out fees and speedy transfers. 🚀💰 Keep spreading the word! 🌍😎 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*