# Purple Bowl — user reviews > 32 indexed App Store user reviews of Purple Bowl by Craver, rated 4.90/5 from 872 ratings. - Source: https://appshunter.io/ios/app/purple-bowl/id1477271617/reviews - App overview in markdown: https://appshunter.io/ios/app/purple-bowl/id1477271617.md - Rating breakdown: 5★ 804 · 4★ 37 · 3★ 14 · 2★ 6 · 1★ 11 ## What do users think of Purple Bowl? Overall sentiment: positive **Pros** - 👍 Convenient app - 👍 Friendly staff - 👍 Great food quality - 👍 Smooth ordering process - 👍 Bright, clean environment **Cons** - 🐛 Issues with rewards/points system - 🐛 Unable to add gift cards - 🐛 Cannot scan app in-person to earn points - 🐛 Glitches when leaving the payment module **Commonly reported bugs** - Rewards points not tracking accurately - Error when trying to add gift cards - Logged out when leaving payment module **Most requested features** - Add descriptions for pre-set bowls - Enable Apple Pay - Introduce a loyalty/rewards program ## Newest reviews (10 of 32) ### 4/5 — Adding gift card error & unable to scan in-person *2025-07-18, version 7.211.0001* Wish I could add a gift card when checking out. Also wish you could scan the app in person to be able to earn points in-store too. ### 4/5 — Apple Pay *2025-06-13, version 7.202.0001* It only lets me add a card and I don’t have my physical card on me. So enabling Apple Pay would be soo beneficial. ### 4/5 — Great app, but please add descriptions *2022-12-11, version 4.002.101* We love using this app as we constantly find ourselves rushing over to have delicious Purple Bowl and love that our order is ready when we arrive. The only thing is that we always forget what the base ingredients of each bowl are so we have to look up the website because they’re not listed on the app. If you add the ingredients to the app, that would be incredibly helpful so we don’t have to toggle between the website and the app. Thank you! ### 5/5 — awesome app *2021-11-28, version 3.8.0001* perfect design for what it is! ### 5/5 — I love Purple Bowl! *2020-04-26, version 3.3.0002* If you are craving a tasty and healthy meal that screams “Chapel Hill Local” Purple Bowl is the spot. Enjoy!! ### 5/5 — Love Love Love *2020-04-15, version 3.1.17002* We are so thankful to have The Purple Bowl in Chapel Hill!!! Thank you Paula (my dear friend) and crew!!! ### 5/5 — LOVE LOVE LOVE *2020-03-28, version 3.1.17002* The BEST açaí bowl I have ever had and great service. App is easy to use! ### 5/5 — Awesome Açaí! *2020-03-25, version 3.1.17001* We love Purple Bowl and the awesome BYO bowls, avocado toast and the smoothies!! ### 5/5 — Happy costumer *2020-03-19, version 3.1.17001* So easy to navigate! Everything is easy from ordering to putting your card info in! ### 5/5 — Great App!! *2019-10-23, version 1.0* Super easy to use, I love purple bowl and this makes it even quicker for me to grab it on the way to class. ## Most critical reviews (10 lowest-rated) ### 1/5 — Onerous registration, awful mobile support *2026-04-04, version 7.211.0001* Took 10 minutes to try to enter credit card details. Doesn’t let you use Apple Pay or any native payments. Form fields don’t accept password manager input. Continues to pester me about trying to track my location even when I’m not using It, which is actually the whole entire point here. Incredibly frustrating experience all around. Overall, just a much worse online ordering experience. Poor choice by Purple Bowl. ### 1/5 — Meh *2020-09-11, version 3.6.0001* Could not register in the app, no means of contacting support. ### 2/5 — Adding gift card error & unable to scan in-person *2024-09-28* I can’t add a gift card to the “payments” tab. An error keeps coming up saying “could not add Payment Option. Undefined”. Also wish you could scan the app in person to be able to earn points in-store too. **Developer response:** Currently Gift Cards are not supported for this merchant and we removed the ability to add gift cards. We will follow up with merchant to discuss future plans about Gift Cards and Ability to Scan in person. ### 2/5 — Adding gift card error & unable to use in-person *2024-07-07* I can’t add a gift card to the “payments” tab. An error keeps coming up saying “could not add Payment Option. Undefined”. Also wish you could scan the app in person to be able to earn points in-store too. ### 2/5 — Adding gift card error *2024-03-04* Recently downloaded the app and I think the idea of it is great, but I cannot seem to add a gift card to the “payments” tab. It keeps saying “could not add Payment Option. Undefined”. Also I wish they told the descriptions of each of the already set acai bowls and I wish there was an eat-in option. ### 2/5 — Rewards Broken *2021-03-31, version 3.8.0001* This app has a nice design and is easy to use and the food is great, but the rewards system is completely broken on the app. Over $20 spent in total and 0 points to show for it. Don’t create a rewards section that does not do anything. ### 2/5 — App says reward is 1 point for every $1 spent. *2021-02-09, version 3.8.0001* This not accurate. I asked the store manager to look into this. She pretty much ignored me. I’ve spent close to $100 or more. It says I only have 6 points. This version of the app doesn’t accurately capture rewards. Ordering, is easy and seamless. 5 stars once this error is addressed/ fixed. ### 3/5 — Can’t use reward points *2024-10-14, version 7.102.0001* Loved the app until a few weeks ago. The app now won’t let me use my stars for a free bowl. I can “spend” my stars but it doesn’t actually discount the money, so I still have to pay full price. Once that issue is fixed, 5 stars! ### 3/5 — Rewards don’t work *2020-04-13, version 3.1.17002* The Purple Bowl app works great for ordering food but it is very frustrating that the rewards points (a) are not tracked in the app and (b) can not be used to pay for food in the app. ### 4/5 — Very convenient *2025-11-15, version 7.211.0001* This app is very convenient. The only problem is that when I left the screen to go and get my credit card number out of my password app on my phone, it took me out of the payment module. Small glitch aside this app was helpful and I appreciate being able to schedule in advance. It would be a bonus if I could earn points on my orders and be aware of when I’m getting them, but that’s not really a big deal ## Most praised reviews (10 highest-rated) ### 5/5 — Best spot in Chapel Hill! *2025-09-28, version 7.211.0001* My girlfriend works here and she put me on, I love this place so much bruh. The food is amazing, the people are amazing and the app works just as good, I will be a Purple Bowlhead til the day I die ### 5/5 — Thank you! *2025-03-25, version 7.114.0001* Thank you for an amazing experience! ### 5/5 — Favorite Açaí & coffee spot! *2025-02-12, version 7.114.0001* Really great bowls, best quality ingredients & love the size options. Bright, clean environment, friendly staff…it’s a family favorite! ### 5/5 — Best Smoothie Bowls Ever! *2025-01-18, version 7.114.0001* Love love love purple bowl! Probably my favorite place to grab a snack w/ friends or study solo. Fantastic food, super sweet staff + amazing mission. Support local!! ### 5/5 — None Better *2024-08-10, version 7.010.201* Can bet a Açaí bowl in summer from Purple Bowl. Sweet, cool and delicious. ### 5/5 — Great Service! *2024-03-29, version 7.010.201* Easy system & quality goods!!!! ### 5/5 — A Chapel Hill Icon *2024-02-07, version 7.003.501* Purple Bowl smoothies are amazing! ### 5/5 — Amazing!! *2023-08-15, version 6.011.0001* The purple bowl is so delicious and fresh! ### 5/5 — Bussin *2023-05-27, version 5.013.0001* Bussin ### 5/5 — My Favorite Breakfast! So easy! *2023-04-26, version 5.013.0001* I love this app because it makes ordering so simple. I generally order my bowl and leave the house about ten minutes later. When I get to Purple Bowl there it is waiting for me on my way to class!!! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-22.*