# Purple Carrot — user reviews > 109 indexed App Store user reviews of Purple Carrot by Three Limes, rated 4.80/5 from 2,140 ratings. - Source: https://appshunter.io/ios/app/purple-carrot/id6444125328/reviews - App overview in markdown: https://appshunter.io/ios/app/purple-carrot/id6444125328.md - Rating breakdown: 5★ 1,897 · 4★ 146 · 3★ 25 · 2★ 10 · 1★ 62 ## What do users think of Purple Carrot? Overall sentiment: mixed **Pros** - 🚀 Convenient meal delivery - 👍 Easy to use app - 🍽️ Delicious and healthy meals - 🌱 Great vegan/vegetarian options - 🕰️ Time-saving meal planning - 💰 Cost-effective compared to eating out **Cons** - 🐛 Buggy and unreliable app - 🚚 Inconsistent and unreliable deliveries - 🤖 Poor customer service and lack of human support - 🤢 Subpar quality of ingredients and prepared meals - 💳 Misleading pricing and billing issues **Commonly reported bugs** - App crashes and log-out issues - Inability to update delivery address or order details - Inconsistent behavior between app and website - Meal customization options not working as expected **Most requested features** - Ability to view past week's recipes in the app - Notification preferences for order deadlines and updates - Improved navigation and user experience in the app - Integration with more payment options (e.g., American Express) - Better filtering and sorting options for meal selection ## Newest reviews (19 of 109) ### 3/5 — Variety seems to have decreased *2026-07-29, version 1.20.8* Looks like they are phasing out breakfast and there aren’t even lunch options anymore. They used to have a French toast and smoothie choice also some other breakfast choices and all that seems to be disappeared. I like having microwave options but there are less to cook or make now. ### 3/5 — Typically a good experience *2026-04-29, version 1.20.3* Update: the mobile app is back up, but the interface is not as friendly as it used to be. I can’t tell which recipes are gluten-free unless I open each one. Pain! Their mobile app, was down for weeks. I had to use the website which is not nearly as user-friendly. Purple carrot is the best option if you’re looking for a vegan meal delivery service. Many delicious recipes to choose from. Occasionally, I will get ingredients that are not very fresh - bad lettuce or soft vegetables or slimy fresh spices - or they send a very small portion (the other day I received five little potatoes rather than the 11 it showed in the picture). As a fairly new vegan, I’ve enjoyed learning how to create new recipes and cook things that I never would have considered. Delivery has been reliable and good. They offer meal kits, premade meals, and groceries. it’s a great place to get some unexpected vegan ingredients and snacks. Their queso is the best I found, and we love the Tuscan sandwich meat. ### 4/5 — Great food *2026-04-20, version 1.20.1* I like the service a lot, the quality and selection available are great ### 2/5 — App not working for a week?? *2026-04-09, version 1.20.1* Really disappointed that an app update on Mar 18 broke authentication, seems like they published the dev build instead of the prod build and haven't even noticed or notified users when it will be fixed. We're long time Purple Carrot subscribers but there has been corner-cutting with ingredients: some no longer included, occasionally missing ingredients, and weeks of service unilaterally cancelled on us without a retry whenever a payment card has a momentary decline. Other services will just retry the payment the next day. ### 3/5 — App Isn’t Showing All Meal Kits *2026-04-04, version 1.20.1* I’m now able to sign in again on the app, but some of the meal kits are missing. Example: week of 5/2, filtered by gluten free selections. Website shows 16 meal kits, app shows 12. It looks like the last row of 4 showing on the website are missing in the app. I didn’t look to see if other items are missing, I’m only looking at meal kits. ### 4/5 — Normally fine, but app is down *2026-04-04, version 1.20.1* Update: They’ve fixed the app and is back to functioning properly. Thanks Dev! For the last week the app doesn’t recognize my login (though it works just fine on the website). App also shows as a title, instead of “Purple Carrot,” “TPC Dev.” Deleting and re-downloading doesn’t clear up the issue. ### 1/5 — Dev version of app released *2026-03-26, version 1.20.0* Recent app update looks like the developer test version. Sign in takes you to a QA login page. It’s been like this for several weeks. ### 1/5 — App Broken *2026-03-25, version 1.20.0* In this day and age it’s actually quite insane that your app could be down for so many days with no action being taken. You are losing real customers because of this- I wish purple carrot would take this seriously as I love the food and delivery but quality of the app has been so inconsistent. As a developer myself, get it together!!! ### 1/5 — App not working *2026-03-25, version 1.20.0* App completely stopped working. Unable to login after the latest app update! Cannot change order unless i access the website!! ### 1/5 — Great food, bad app *2026-03-24, version 1.20.0* I like the service a lot, the quality and selection available are great. But the app and website are constantly having problems. Now my app says “TPC Dev” on the home screen and is asking me to make an account for “PC Web App Staging”? ### 1/5 — Cannot login after 1.20.0 update *2026-03-23, version 1.20.0* Really not much else to say. Was logged out after this most recent update and now the app is dead. Credentials are confirmed valid, did a fresh login on web. But I get an invalid credentials error attempting to login with the app every time. Tested with/without VPN as well. Like others have said… really feels like they’re cutting corners with the food these days… but that’s not the point of this review ### 1/5 — Broken Update *2026-03-23, version 1.20.0* Can't login since Friday, my app now is titled "TPC Dev". They pushed a broken dev update to production that bricked their app so now I can't pick my meals, skip/unskip weeks or even manage my subscription. No response from support since I submitted a ticket Friday morning (it's now Monday EOD). ### 3/5 — App and Options *2026-03-23, version 1.20.0* App has been crashing with the last couple updates. Can’t login and manage my subscription, I have to use the web browser now. Options continue to be limited for ready meal kits. Would like broader options ### 1/5 — Wrong version of app released *2026-03-22, version 1.20.0* It looks like with the most recent update the development team released a dev environment onto the App Store. My credentials no longer work in the app, but they still work on the PC website. Also, the name of the app changed to “TPC Dev.” ### 1/5 — App no longer works *2026-03-22, version 1.20.0* Very frustrating for the app to suddenly not work anymore. Like another reviewer mentioned recently, it now won’t let me log in with my saved login info. ### 1/5 — App broken *2026-03-22, version 1.20.0* They must have pushed a dev version of their app accidentally and still haven’t fixed it after a week. Their website is not mobile friendly. Cancelling my subscription after trying to reach out for help because I couldn’t easily change my order options. ### 2/5 — broken app *2026-03-20, version 1.20.0* The app stopped working for me after the latest update—it says my account doesn't exist, and it shows up with the name "TPC Dev" instead of "Purple Carrot." Not sure if the latest update is incompatible with older iPhones or what, but it's disappointing. (We like the actual meal kits, though.) ### 1/5 — Login *2026-03-20, version 1.20.0* Won’t let me login since the latest update. They keep skimping me on the high fiber noodles. Constantly forgetting ingredients. I love you purple carrot but you’re really slipping lately. ### 1/5 — Broken app *2026-03-20, version 1.20.0* New app doesn’t recognize login info ## Most critical reviews (10 lowest-rated) ### 1/5 — Can’t sign in *2026-04-02, version 1.20.0* App is showing my email does not exist and yet it’s the one I use for purple carrot ### 1/5 — App down for 2 weeks *2026-04-01, version 1.20.0* The app is usually great, very user friendly and easy to navigate. Reminds you when your favorite items are available, highlights new recipes/dishes. Unfortunately it has been down and not working for 2 weeks, making it much harder to place, confirm, or customize orders. There has been no update provided by customer service on when it will be fixed. ### 1/5 — Unable to login *2026-04-01, version 1.20.0* Says user/password incorrect when they are correct ### 1/5 — Fix the App! *2026-03-29, version 1.20.0* The app has been broken for a couple of weeks and won’t recognize login credentials (if you try to log in, it doesn’t recognize you and tries to create a new account). It’s extremely frustrating. I’m using an Apple device. ### 1/5 — Not usable *2026-03-27, version 1.20.0* UPDATE THE APP! we can’t even login to our accounts without getting password is wrong! browser works just fine.. this is an app issue. ### 1/5 — Typically a good experience *2026-03-27* Their mobile app, which is typically excellent, has been down for a week. I have to use the website which is not nearly as user-friendly. Once the mobile is working again, I’m happy to increase my rating. Purple carrot is the best option if you’re looking for a vegan meal delivery service, hands-down. They have lots of delicious recipes to choose from. Occasionally, I will get ingredients that are not very fresh - mostly lettuce or soft vegetables. On the whole though it’s pretty reliable. As a fairly new vegan, I’ve enjoyed learning how to create new recipes and cook things that I never would have considered previously. Delivery has been very reliable and good. They offer meal kits, premade meals, and groceries. it’s a great place to get some unexpected vegan ingredients and snacks. Their queso is the best I found, and we love the Tuscan sandwich meat. **Developer response:** Hi snoopgirl! So truly sorry for the wait fixing the app bug. A new version is now available to download, so feel free to update to resume using it again. We're so glad to have you as a Purple Carrot customer, and really appreciate your support and for sticking with us. If you ever need assistance with your orders, feel free to contact our advocates via live chat, SMS or email (hello@purplecarrot.com) - always here to help! ### 1/5 — Broken App Please Fix it!! *2026-03-27, version 1.20.0* I’ve been using this service for 5-6 years & I love it but the app has always been kind of a mess in the past my opinion. Recently I started having problems accessing the webpage from my iPad internet browsers so I finally started using the app again. It was actually working a little better but then w/ the last update it just stopped working altogether. I can’t log in, it says my email address or password is invalid but it is the exact same info I’m using to log in on my computer. Plus I’ve seen a ton of reviewers saying they are having the same problem so please Purple Carrot fix your app so we can all log in again & not have to use our computers only. ### 1/5 — App issues *2026-03-26, version 1.20.0* Haven’t been able to log into the mobile app for over a week with no communication about the issue. The mobile website is not as convenient to navigate (e.g., doesn’t display nutrition facts) so I have to use my desktop. ### 1/5 — App Quit Working *2026-03-26, version 1.20.0* My only issue is that within the last couple weeks I have been unable to log in to the app but I can login through the browser but it’s just not as convenient. I opened a couple tickets but I receive no response. ### 1/5 — App not working for a week?? *2026-03-26, version 1.20.0* Really disappointed that an app update on Mar 18 broke authentication, seems like they published the dev build instead of the prod build and haven't even noticed or notified users when it will be fixed. We're long time Purple Carrot subscribers but there has been corner-cutting with ingredients: some no longer included, occasionally missing ingredients, and weeks of service unilaterally cancelled on us without a retry whenever a payment card has a momentary decline. Other services will just retry the payment the next day. ## Most praised reviews (10 highest-rated) ### 5/5 — Fixed App, Thanks PC!! *2026-04-09, version 1.20.1* Updating my review now that the app is fixed. I’ve been using Purple Carrot for 4-5 years & I love it. I got it at first to learn to be a better cook & to eat healthier. It is awesome & the app is great too, would recommend both!! ### 5/5 — So Good *2026-01-12, version 1.19.10* Not Vegan, but know it’s good for you. Sooooo many options to choose from - I’ve had some of the premade meals and they are out of this world delicious and easy to make. I suggest using Oven instead of Microwave for best taste. ### 5/5 — WOW! *2025-05-16, version 1.19.0* Today I became a chef! What a fabulous way to cook healthy, yummy food. Purple Carrot changed my eating habits in the first week of service. This is fun, easy, and delicious. Worth every bite! ### 5/5 — Purple Carrot has made my life so much easier *2025-02-12, version 1.17.3* This service is irreplaceable to me. I’ve been using it for (2?) years now and I see myself continuing to for the years to come. The convenience of having ingredients for meals delivered weekly is unmatched. The food quality is always on point and the meal selection has gotten even better over that last few months. The app is easy to use and very intuitive. Highly recommend! ### 5/5 — A time-saving, cost effective, and diverse meal solution. *2025-02-04, version 1.17.2* I live a very busy life. If I did not have the convenience of purchasing meals without going to the grocery store I would order takeout practically every day. Being able to meal plan your week and have those ingredients shipped to your house packaged for each meal really helps cut cost and time. ### 5/5 — My fat butt can not wait.🤤 *2024-12-19, version 1.16.2* All the meal kits look so exciting. I am ready to experiment and try new things in the kitchen. ### 5/5 — Amazing, delicious foods *2024-08-29, version 1.14.0* I so much better after eating these delicious and clean meals. ### 5/5 — Love Purple Carrot! *2024-07-31, version 1.14.0* App is easy to use! I love how convenient it is to view my meals and recipes on the go. Def recommend to stay up to date. ### 5/5 — Love the flavor *2024-06-27* I have ordered many boxes. Out of all of them this one is the best by far. I love the flavor. I would think of the things they put together. I am learning to love certain vegetables and they show me unique ways to add amazing flair. I absolutely recommend! **Developer response:** We are so glad to hear that you're enjoying the meals so far. Thank you for welcoming us into your kitchen. Happy to have you signed up with us! ### 5/5 — Very happy *2024-05-30, version 1.8.1* Amazing food, love cooking these new recipes! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*