# Purple Visits — Provider of Secure Video Calls

> Secure, HD video calling for family connection and remote visits. (iPhone/iPad app by Made Purple Ltd.)

- Source: https://appshunter.io/ios/app/purple-visits/id1451221499 (this page in markdown: same URL + `.md`)
- Developer: [Made Purple Ltd](https://appshunter.io/developer/1444378733)
- Category: Utilities
- Price: Free
- Rating: 4.92/5 from 53 App Store ratings · 76 written reviews indexed
- Age rating: 17+
- Requires: iOS 12.0 · 102 MB
- Languages: English
- Released: 2019-03-04
- Data updated: 2026-07-17
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/purple-visits/id1451221499/reviews.md

## What is Purple Visits?

The Purple Visits secure video calling system keeps you and your loved one connected with a fully secure and compliant platform used within secure establishments.

Feel closer than a phone call when you’re unable to visit with a fully immersive HD* video calling experience that has been designed to make family contact easier and more cost affective than visiting in person.

•	Video calls, don’t settle for just hearing them, see them too with a purple visits video call, the whole family can get involved with up to 3 additional participants being verified to accompany you on your video call.
•	Visit from home, The Purple Visits video calling system allows you to have a video calling option when visiting in person would simply be impossible.
•	Call from work, the purple visits video calling system doesn’t limit you to one location, you can use the system to video call from anywhere with a reliable broadband or 4G** connection.
•	Call from the grandma’s, Add Grandma as an additional participant and take your video call round there, if grandma has been verified (easily done through the app) then feel free to let her join in on call too!
•	Cost affective, our users are saving hundreds of pounds in travel and childcare costs every time by video calling instead.
•	Show them around, the purple visits platform has been designed for you to show your loved one around the home, go ahead and flip the camera and show them the family pet or your latest decorating masterpiece.

Visitor feedback:

“We have been using the purple visits system for three months now and are extremely grateful that it is available for our son”

“Before purple visits were introduced, I was unable to visit my son in Jersey, now we have visited virtually every week and its really lifted his spirits”

“Being able to video call during my lunch break has made things so much better. We video chat every Wednesday and Friday!”


*HD calling is limited by your device and your connectivity, in order to achieve HD quality video calls you must be connected to a good quality and reliable WIFI signal and have a HD quality camera within your device.

**Data charges may apply if connecting via mobile internet. Contact your provider for details

We're always excited to hear from you! If you have feedback, questions, or concerns, please email us at:

help@purplevisits.com

or follow us on twitter:

https://twitter.com/purplevisits

@purplevisits

## Key features

- Secure video calls
- High-definition video
- Up to 3 additional participants
- Visit from home or work
- Cost-effective alternative to travel
- Show loved ones around your home

## What do users think of Purple Visits?

Overall sentiment: positive

**Pros**

- 👍 Easy to use and set up
- ❤️ Connects loved ones
- ✈️ Saves travel time and cost
- 😊 Provides reassurance and peace of mind
- 👨‍👩‍👧‍👦 Great for families, especially children
- ✅ Reliable and professional service
- ⏱️ Accommodates lateness
- 🌟 Stellar call quality and security
- 🙏 Lifeline for those unable to visit
- 💯 Highly recommended
- 👍 Excellent for international connections
- 😊 No masks needed
- ✨ Godsend during challenging times
- 🚀 Fast and efficient verification
- 🗣️ Clear sound and video quality
- 🤗 Brings happiness and lifts spirits
- 💖 Godsend for prisoners' wives
- 🤝 Patient and efficient customer service
- 🌟 Game changer for prison visits

**Cons**

- ⏳ Calls are too short (30 mins)
- ⚠️ Prison option not asked first
- ❌ Some prisons no longer support
- 🤔 Unclear about payment for the app
- 📸 Camera issues (twisting, switching off)
- ⏳ Time lost not given back
- 🔒 Security measures too extreme
- 📱 Inability to switch devices easily
- 💔 Rejected call requests due to full slots
- ⏱️ No time added when prisoner is late
- 📉 Experience varies based on prison infrastructure
- 📸 Face recognition issues (overzealous)
- 🖼️ Issues with background images/objects
- 📱 Bold text on iPhone causes issues
- ❌ Not ideal for young children needing to move
- 🖥️ Bugged when connected to a monitor
- 📍 Cannot change address

**Commonly reported bugs**

- Camera twists on iPhone
- Video stops/switches off with slight movement
- Face recognition issues causing call interruptions
- System locks out after covering face
- Bold text on iPhone causes connection issues
- System picks up background images/objects
- Bugged when connected to a monitor
- Cannot change address
- Call gets rejected even when slots are visible
- Video cuts out frequently
- Pixelated and buffering issues
- Login issues after phone breaks

**Most requested features**

- Ask about prison first during registration
- Increase call duration to 1 hour
- Option to pay for prisoner food/drink during visit
- Countdown timer for visit duration
- Improve camera stability and recognition
- Allow easier device switching
- Remove fully booked time slots from visibility
- Ensure prisoners are brought on time for calls
- Provide a 'test shot' feature for camera setup
- Allow longer video calls for overseas connections

## Recent user reviews (10 of 76)

All indexed reviews: https://appshunter.io/ios/app/purple-visits/id1451221499/reviews.md

### 5/5 — Excellent service

*2026-03-22, version 4.6.9*

A very useful service for keeping in touch with prisoners especially if they are too far away to visit.

### 5/5 — Video calling

*2026-01-29, version 4.6.5*

It’s definitely worthwhile. Help to fill the void between personal visits and is very reassuring.

### 5/5 — Video call

*2026-01-18, version 4.6.5*

Always love the video calls! The kids love seeing their dad! And my partner feels apart of it all

### 3/5 — Put the prison option first as to not waste people’s time!!

*2025-12-10, version 4.3.11*

Went through the process of registering, sorting out my ID for verification etc only to find out that the prison I needed to add hasn’t supported Purple Visits since 2022. 

Why not ask about the prison first before allowing people to proceed. Unnecessary data collection.

### 5/5 — Purple Visit

*2025-04-27, version 4.3.5*

I was extremely grateful to have a purple visit with my son this morning,as I don’t drive and have to rely on my daughter to bring me to visit my son,aswell as her working and looking after her children my grandchildren,this is a wonderful alternative,many thanks

### 5/5 — Joy

*2024-04-10, version 4.1.3*

What a joy to be able to talk and see
My Son on a video .
I live a long way from the prison that he is in and could not get to visit the prison by transport .
It is easy to use logging in.
What a joy .
Thank-you Purple Visits .
From a grateful Mom and her Son !

### 5/5 — I live in stoke on Trent ad my boy is in use of man

*2023-06-04, version 3.7.5*

It’s expensive to travel over for a visit but will be a visit for his birthday he has till end of 2025 so yet it’s really good to see him b screen

### 5/5 — Good

*2023-05-10, version 3.7.5*

Purple visits are good for people to see their loved ones when unable to visit in person as you can see for yourself how they are doing

### 5/5 — Great

*2022-10-30, version 3.7.5*

Really excellent to be able to have a visit without travelling hundreds of miles

### 2/5 — Video call

*2022-10-09, version 3.7.5*

It is saying for every prison option that they no longer do video calls as of the 1/08/22 and I do t understand why? Do you know how to fix this problem?

## Frequently asked questions about Purple Visits

### What is Purple Visits?

Purple Visits is a secure video calling system designed to keep you connected with loved ones. It offers a fully secure and compliant platform, often used within secure establishments, providing an immersive HD video calling experience.

### What are the key features of Purple Visits?

Key features include secure video calls, high-definition video quality (dependent on device and connectivity), the ability to include up to three additional verified participants, and the flexibility to make calls from home, work, or other locations with a reliable internet connection.

### How much does Purple Visits cost?

Based on the provided information, the app is available for free. There are no mentions of subscription fees or in-app purchases for core functionality.

### What are the system requirements for Purple Visits?

To use Purple Visits, you need a reliable broadband or 4G connection. For HD quality video calls, a good quality and reliable WIFI signal and a device with an HD quality camera are recommended. Data charges may apply if connecting via mobile internet.

### Who would benefit from using Purple Visits?

This app is ideal for individuals who are unable to visit loved ones in person due to distance or restrictions in secure facilities. It's also beneficial for families looking for a cost-effective way to stay connected, saving on travel and childcare expenses.

## Version history (last 5 releases)

### 4.6.12 — 2026-06-10

We are always working hard to ensure the best possible user experience so in this update we have:

- made general improvements to app and user experience

### 4.6.9 — 2026-03-16

We are always working hard to ensure the best possible user experience so in this update we have:

- made general improvements to app and user experience

### 4.6.5 — 2026-01-13

We are always working hard to ensure the best possible user experience so in this update we have:

- made several improvements to app & user experience

### 4.3.11 — 2025-09-19

Enhanced reliability when using the camera.

### 4.3.10 — 2025-07-30

- Updated file picker

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## More apps by Made Purple Ltd

- [Purple Post](https://appshunter.io/ios/app/purple-post/id1549875531)

All apps by Made Purple Ltd: https://appshunter.io/developer/1444378733

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-17.*