# PurpleTie — Dry Cleaning & Laundry Service

> On-demand dry cleaning and laundry service with pickup and delivery. (iPhone/iPad app by PurpleTie.)

- Source: https://appshunter.io/ios/app/purpletie/id1055006060 (this page in markdown: same URL + `.md`)
- Developer: [PurpleTie](https://appshunter.io/developer/1055006059)
- Category: Lifestyle, Productivity
- Price: Free
- Rating: 4.80/5 from 377 App Store ratings · 12 written reviews indexed
- Age rating: 4+
- Requires: iOS 17.6 · 23 MB
- Languages: American English
- Released: 2016-04-11
- Data updated: 2026-09-02
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/purpletie/id1055006060/reviews.md

## What is PurpleTie?

Hi, we want to do your dry cleaning and laundry. Is today good?

PurpleTie makes dry cleaning, wash & fold laundry, and professional alterations simple, reliable, and hassle-free, whether you’re at home or at work.

For @Home customers:
Touchless doorstep pickup with standard next day delivery! Place a same-day order in just a few taps. Easily check the status of or cancel pending orders, view past receipts, manage your account and payment method, and get text notifications when we pick up and deliver right to your doorstep.

For @Work customers:
Sign up for service at any of our 900+ @Work delivery locations across the Bay Area. Manage your account, view invoice history, update payment info, and receive real-time email notifications when your order is delivered to your workplace.

No matter how you use PurpleTie, you get:

Value:
Door-to-door service. Professional, eco-friendly dry cleaning and laundry delivery. And you don’t pay more. One low price for full service. No subscriptions, no hidden fees. Clean clothes, done right, in one day.

Responsibility:
Your clothes never leave our care. We own and operate our own cleaning plant in Hayward, and it’s the only place your garments go. We also operate our own fleet of electric delivery vans for cleaner, more responsible service.

Reliability:
Proudly serving the San Francisco Bay Area since 1999. We’re cleaners and good at it too.

Questions or feedback? We’re easy to reach. Call our friendly customer support team at 1-855-PURPLETIE (1-855-787-7538), Monday through Friday, 10am–5pm, or email us at info@purpletie.com

## Key features

- Doorstep pickup and delivery
- Same-day order option
- Order status tracking
- Account and payment management
- Eco-friendly cleaning
- Professional alterations

## Recent user reviews (10 of 12)

All indexed reviews: https://appshunter.io/ios/app/purpletie/id1055006060/reviews.md

### 3/5 — iOS app layout concerns

*2024-10-17*

Marking it 3 stars until the unreachable corners of your app layout is fixed. Back, logout, info buttons and anything else around the corners are incompatible / unusable with iOS rounded corners. Thanks.

**Developer response:** Hi There! Thank you for your review and feedback. Our version 5 overhaul included a ground up rebuild which addressed the layout concern on all iPhone sizes. Give it a try and let us know if you have any further feedback. Thank you again!

### 4/5 — Great Service

*2020-05-24*

I like Purple Tie very much.  Would have given them 5 stars except for two issues:
Colors are not separated so I never sends them anything white or pastel
And
From time to time clothes are wrapped before they are dry and cool so they smell musty if not unwrapped right after return.  They are very responsive to my request - just include a note on the bag.
Pick up and delivery are a breeze - always prompt and I love getting the text.  Recently hadn’t set out the bag and got home 15 minutes before puck up time.  Driver was there when I arrived and couldn’t have been nicer.  Acknowledged he was early and that he would have waited for me.  Was very, very nice.

### 1/5 — TERRIBLE SERVICE

*2019-06-01*

Never use Purple Tie. They were supposed to deliver my package on May 31st and were supposed to knock on the door, NOT leave outside. I was home the whole evening and no one every came. The next morning I checked all the neighbors’ doorsteps and no purple tie bag there. 
I called purple tie and nobody answered. Oh top of that 1) I have very expensive items in there and 2) I need them tomorrow for a trip which is why I asked them to deliver yesterday night. 
And they already charged my card. I hate it when people don’t do their job. If I handled my job like Purple Tie handles theirs I’d be fired.

### 5/5 — Great service

*2019-05-09*

Timely, polite, competitive rates, convenient.

### 5/5 — I love Purple Tie

*2019-03-25*

I have never had any issues - I’ve had clothes dry cleaned, purses fixed, items sewed and hemmed. My pickups are always on time and same with deliveries.

### 5/5 — Great!

*2018-12-17*

Easy to use and good service

### 5/5 — Love Purple Tie!

*2018-04-04*

The service is outstanding! I love not having to drive for delivery or pickup. It all comes to my door. The prices are reasonable.

### 4/5 — Love it!

*2018-04-04*

Purple Tie has been a lifesaver for our family, however, I would not recommend it for clothing pieces that are stained and need special attention or things with fragile buttons. Otherwise it is so great

### 5/5 — Lifesaver!

*2018-01-30*

I have been using them for quite a while. I don't have machines in my apartment. It may cost a little more than doing it yourself it come back to you folded and ready to go. They are quick and reliable and always give you communications on pick-ups and drop-offs. One delivery guy forgot one of my bags one time and I caught it quickly and called and they got it back to me that same night. I cannot say enough about how much easier life is with Purple Tie. Oh I forgot to mention pick up one day drop off next day. Amazing!

### 5/5 — I love PurpleTie

*2018-01-29*

I’ve been using PurpleTie for so long now I can’t remember not using PurpleTie.  I have used them for dry cleaning, laundry, shoe repair, hemming, tayloring, purse repair and purse cleaning.

I don’t know any service that can hem cloths overnight.

## Frequently asked questions about PurpleTie

### What services does this app offer?

This app offers on-demand dry cleaning, wash & fold laundry services, and professional alterations. It provides convenient doorstep pickup and delivery for home customers and has designated drop-off locations for workplace clients.

### How does the pickup and delivery work?

For home customers, the service includes touchless doorstep pickup with standard next-day delivery. You can place same-day orders and track their status. For workplace customers, there are over 900 designated delivery locations across the Bay Area.

### Is there a subscription or hidden fees?

No, there are no subscriptions or hidden fees. The app offers one low price for full service, providing professional, eco-friendly dry cleaning and laundry delivery directly to your door.

### What areas does this service cover?

This service proudly serves the San Francisco Bay Area. They have been providing cleaning services in this region since 1999 and operate their own cleaning plant and electric delivery vans.

### How can I contact customer support?

You can contact customer support by calling 1-855-PURPLETIE (1-855-787-7538) Monday through Friday, 10 am to 5 pm, or by emailing info@purpletie.com.

## Version history (last 5 releases)

### 5.7 — 2026-08-14

• Keep track of your order in real time with live pickup and delivery status updates.
• Browse our services and prices even before you sign up.
• Updated our FAQs.
• Dark mode color palette improved.
• Bug fixes and performance improvements throughout.

### 5.6 — 2026-07-17

- Dark mode is now supported
- Other small improvements and bug fixes

### 5.5 — 2026-07-10

- Improved signup flow
- Reduced loading times
- Various bug fixes and improvements throughout

### 5.4 — 2026-06-23

- Various text & display improvements
- Minor bug Fixes

### 5.3 — 2026-06-10

- Textual improvements throughout based on customer feedback
- Bug fixes & backend improvements

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*