# Puzzle Breakers: Champions War — user reviews

> 338 indexed App Store user reviews of Puzzle Breakers by RJ Games, rated 4.50/5 from 2,783 ratings.

- Source: https://appshunter.io/ios/app/puzzle-breakers-champions-war/id1523290976/reviews
- App overview in markdown: https://appshunter.io/ios/app/puzzle-breakers-champions-war/id1523290976.md
- Rating breakdown: 5★ 2,132 · 4★ 339 · 3★ 121 · 2★ 57 · 1★ 134

## What do users think of Puzzle Breakers?

Overall sentiment: negative

**Pros**

- 🚀 Fun and addictive gameplay
- 👍 Generous free-to-play rewards
- 💡 Variety of heroes and quests
- 🎨 Cute graphics and animations

**Cons**

- 🐛 Frequent crashes and bugs
- 💰 Excessive pay-to-win mechanics
- 🕰️ Slow progression for free players
- 📢 Overwhelming number of pop-up ads
- 🔁 Repetitive and monotonous gameplay

**Commonly reported bugs**

- Game freezes during loading
- Incorrect gem/resource deductions
- Unresponsive or non-functioning UI

**Most requested features**

- Ability to replay campaign levels
- More balanced PvP matchmaking
- Improved hero inventory management
- Reduced grind for upgrading heroes

## Newest reviews (16 of 338)

### 4/5 — Обновление игры

*2026-08-20*

После обновления, не заходит в игру. Останавливается на 56% и вылетает. Инет работает у меня хорошо. Телефон последней модели. Вай фай перезагружала. Игру удаляла и заново устанавливала - не заработало. Прошу исправить.

### 2/5 — Unstable

*2026-08-16*

Keep crushing every update so annoying

### 2/5 — You have to pay to play

*2026-06-15*

Once you open the app, you are just bombarded with 20 to 40 pop-up screens asking you to purchase packages anywhere from $10 to 100. The price is for what they want you to pay for are ridiculous for what you receive in the game. And then you’ll find yourself at a lack of things to do as the progress in the game just ends for instance story mode no longer continues after a certain amount of players it just says go and enjoy other parts of the game. Then the archipelago where you’re supposed to be able to earn pets is very stingy. I’ve had two pets and plateaued at a certain point. I can’t play the archipelago without new pet pets and if they don’t give you new pets it just kind of seems like a boring part of the game that has no real payout. Participation is in high demand however, there isn’t very much diversity in the game. Some parts of the game are vague without any explanation on how to defeat certain giants. While the fun could be in depth, it can also be daunting and boring. In the beginning of the playing this game, I intended on getting further and further, but then I realized that it was a pay to play or cash grab on people. I refuse to pay to play on something that doesn’t give me anything back. Some of the prices on here are more expensive than an entire console game. I would insist that the developers pull back on the aggressive push on pop-ups. Be less stingy with the pets give more gifts allow people who don’t pay to play to enjoy the game for what it is. And don’t be a gatekeeper to the amount of progress or fun that you can have in this game. Because after three years, somebody would be considered a dedicated player. But the developers do not care about us non-pay to play long-term players. also, they are located in a remote island called Cyprus. Keep that in mind when you are paying them where is your money going?

**Developer response:** Greetings! Thank you for the detailed feedback. 
We're sorry to hear that and have already forwarded all points to the developers team.

### 3/5 — Y

*2026-05-31, version 27.7.3*

Fun game just kicks me out of the game way to much please fix this

### 4/5 — Updates don’t work

*2026-04-17*

I like the game, been playing it for over a year now. Game logs out so constantly I want to throw my phone up against the wall. All the updates they do feels like they are creating versions for the game to log out. Can’t even compete in battles, that’s a shame.

**Developer response:** Greetings! That seems to be a matter for our tech support team. Please contact them to tell more about the issue so they can help you. You can do so through this link: https://support.puzzle-breakers.com/hc/en-us/requests/new

Thank you

### 4/5 — Неплохо

*2026-03-05*

Хорошая игра, чтобы скоротать несколько вечеров, хотелось бы увидеть ваши прошлые пк проекты ввиде мобильных версий, удачи в развитии

**Developer response:** Здравсвтуйте! Благодарим Вас за отзыв и желаем приятной игры!

### 2/5 — 앱을 10번 실행하면 10번 다운되는 게임

*2026-01-08*

레벨 디자인에 대한 기본 개념이 없는 게임 입니다. 신상 토템 케릭 하나면 쪼랩도 만랩 무조건 이겨요. 또 최적화와는 거리가 먼데 게임 자체는 재미가 없진 않아요. 전투 중에 무조건 다운되고 캐릭터 업글하면 데이터 날아가기도 합니다. 진짜 농담아니라 게임은 재미있어요. 안정성과 레벨 디자인은 최악이지만..

**Developer response:** 안녕하세요! 게임이 마음에 들지 않으셨다니 죄송합니다. 저희는 게임을 개선하고 밸런스를 조정하기 위해 계속 노력하고 있습니다. 나중에 새로운 버전을 다시 한번 해봐 주시면 감사하겠습니다!

### 4/5 — 43%

*2025-12-01*

При входе в игру на этапе загрузки, застревает ползунок на отметке 43%. Прошу решить проблему. А так игра супер

**Developer response:** Здравствуйте. Похоже, это вопрос для нашей технической команды поддержки. Пожалуйста, свяжитесь с ними и расскажите подробней о том, что случилось, чтобы они могли вам помочь. Сделать это можно по этой ссылке: https://pbrpgonline.zendesk.com/hc/ru/requests/new
Или напрямую через игру:  Настройки - Помощь и Поддержка - Свяжитесь с нами.

### 2/5 — もったいない！

*2025-11-22*

3マッチ得意なんで、めちゃくちゃ好きです。､､､が、新規プレイヤー特典は、いっぱい課金しないとクリアー出来ない。少しなら課金するのに。その時点で辞めたくなる。さらにヒーローの合体はかなりハードル高い。ホントに出来るんか？

**Developer response:** こんにちは！弊社は、無料コンテンツと有料コンテンツのバランスを保つために最善を尽くしています。時間はかかりますが、お金をかけずに必要なリソースを獲得する方法はたくさんあります。あなたに合った戦略が見つかることを願っています。またゲームでお会いしましょう！

### 4/5 — Не запускает игру после обновления

*2025-10-03*

После обновления не запускает игру говорит не достаточно место, но место много

**Developer response:** Здравствуйте! Если проблема всё ещё актуальна, в первую очередь рекомендуем удалить и переустрановить игру.

### 3/5 — GREAT GAME, BUUTT

*2025-09-23, version 26.3.0*

Lots of updates!! Jeez!!  Taking up a lot of space!!

### 3/5 — Decently Fun

*2025-09-22, version 26.3.0*

The game itself is decently fun, but it is super heavy on ads (have to look at 8-10 ads before you can even get into the game on every launch). You also have to re-download the game every single week at -least- once because they change some graphics. Pretty annoying…learn how to update your game through updates

### 3/5 — Latest update

*2025-07-14*

Latest update continuously crashes at the point it’s about 45 or 46% loaded repeatedly game currently unplayable

**Developer response:** Hello! The issue was fixed. We’d love to see you back in the game!
 If you’re still having any technical difficulties, please contact our support team. We’d love to help!

### 2/5 — New update needs to be fixed

*2025-05-20*

The new update has some daily tasks missing. Please fix asap.

**Developer response:** Hello! That seems to be a matter for our tech support team. Please contact them to tell more about the issue so they can help you. You can do so through this link:  https://support.puzzle-breakers.com/hc/en-us/requests/new

### 3/5 — Crash

*2025-05-16, version 24.10.0*

Why this game crash all the time

### 1/5 — Too many glitches

*2025-03-11, version 24.0.0*

The support is some of the worst I’ve encountered.  They keep rolling out new special (super) characters that you have to get to be competitive but you can’t get the characters unless you spend money.  They won’t fix the current problems but keep rolling out new features that create more problems

## Most critical reviews (10 lowest-rated)

### 1/5 — Predatory

*2026-07-23, version 27.15.0*

Forces you to accept third party data sharing before you can even start the game,  no way to say no or to bypass it.

### 1/5 — Starts great

*2026-06-02, version 27.7.3*

The game starts great and is enjoyable.  As you play and your level rises your opponents get more difficult but you can keep up without spending money.  Then they introduce characters that are almost impossible to get without purchasing resources so you become disadvantaged unless you make purchases.  The newer characters also become impossible to defeat unless you also have those characters.

### 1/5 — What A Load Of Tosh!!!

*2026-05-26, version 27.7.0*

This Game Is ABSOLUTE EXCREMENT!!!!!!!!!
THE FALSE RANDOMISATION OF EACH and EVER ASPECT OF THIS PHAQUEN GAME IS TOTAL BOLLOX!!!!!!!!
IN ORDER GET A NEW EXCLUSIVE HERO, TALISMAN, ARTEFACT, HERO EQUIPMENT, HERO MASK, PETS, ANCIENT MASTERIES, DIAMONDS ETC ONE HAS TO SPEND MONEY and I AM NOT TALKING SMALL MONEY IM TALKING £5500 TO MAX OUT A HERO!!!!!!!!
THAT IS NOT INCLUDING THE MAXING OUT OF A PET FOR THAT HERO!!!!!!!!!!!!!!!!!
I DO NOT RECOMMEND THIS GAME FOR ANYONE AT ALL. CATEGORICALLY PHAQUN NOT!!!!!!!!!!!!!!!

### 1/5 — Crash

*2026-04-07, version 26.32.4*

This app crash 10 times a day

### 1/5 — jogo fecha sozinho

*2026-01-08*

o jogo fecha sozinho no iphone 13 . meu celular tem memória, problema é do jogo .

**Developer response:** Olá! Parece que nossa equipe de suporte pode cuidar disso. Fale com eles sobre o problema para recebera ajuda. É só seguir este link: https://support.puzzle-breakers.com/hc/en-us/requests/new
 Ou escreva diretamente de dentro do jogo. Entre em Configurações -> Ajuda e suporte -> Fale conosco

### 1/5 — Greedy and buggy

*2025-11-21, version 26.11.1*

Only play if you are prepared to pay to progress and can put up with constant updates which break the game. Great concept, dreadful execution.

### 1/5 — Игра постоянно не прогружается и вылетает

*2025-11-03*

Что постоянно делаете с игрой ? Постоянно не прогружается 🤨 зависает то на 36% то 56% как играть ? Особенно когда события не возможно зайти в игру 😤

**Developer response:** Здравствуйте. Пожалуйста, свяжитесь с нами по этой ссылке: https://pbrpgonline.zendesk.com/hc/ru/requests/new

### 1/5 — Обновляемся,реклама,вылеты и многое другое

*2025-08-14*

Играю значит второй год и помимо того,что надо при входе закрыть 16 вкладок рекламы,так еще и обновлять игру надо каждые 3-4 дня) после каждого обновления игра вылетает чаще и акум греется быстрее.Не забывайте,что когда вылетает реклама,надо зайти заново и убрать 16 РАЗ рекламу))))
Неужели нельзя обойти систему и делать обновления реже ? Или хотя бы убирать лаги в обновлении,а не просто добавлять какое-то новое событие/героя и увеличивать вес игры.

**Developer response:** Здравствуйте! Благодим Вас за подробный отзыв! Просим обратить внимание, что обновления исправляют баги и поэтому выпускаются по готовности.

### 1/5 — Removing Gear costs Gold

*2025-08-01, version 25.9.0*

Any game that charges currency to remove gear is an instant delete and one star rating. I was enjoying the game before I saw that. But now that tells me everything I need to know about this game.

### 1/5 — 昨天更新后就开始闪退

*2025-07-04, version 25.4.0*

赶紧修好吧

## Most praised reviews (10 highest-rated)

### 5/5 — Legal

*2026-08-04*

Legal

**Developer response:** Greetings! Thank you for the feedback!

### 5/5 — Привет

*2026-07-25*

Разработчик ты крутой эта игра достойная по сравнению с другими людьми

**Developer response:** Здравствуйте! Благодарим Вас за отзыв и желаем приятной игры!

### 5/5 — Супер игра!

*2025-11-11*

Очень классная игра, со множеством персонажей, интересные, классные всякие боссы и способности у героев.

**Developer response:** Благодарим Вас за отзыв и желаем приятной игры!

### 5/5 — Проблема со входом

*2025-10-29*

Игра, сама по себе бомба!! Но вот со входом  в игру конечно проблема. Уже на протяжении недели не получается зайти. Грузит до 56% и на этом всё. Что только не делал. Игру сносил раз 100 уже.

**Developer response:** Здравствуйте. Пожалуйста, свяжитесь с нами по этой ссылке: https://pbrpgonline.zendesk.com/hc/ru/requests/new

### 5/5 — Tolles Spiel auch ohne Cash

*2025-03-05*

Spiele das Spiel schon einige Zeit ohne Geldeinsatz. Es macht eine Menge Spaß auch wenn ohne Cash alles lange dauert. Wenn man einen netten Zeitvertreib sucht kann ich das Spiel empfehlen. Die häufigen Kaufangebote stören mich nicht. Es kommen laufend neue Event s, das macht schon Laune.

### 5/5 — Awesome

*2024-12-25, version 22.22.0*

The game is awesome but is there a way we can get high raking characters easier..??? Please…!!!!

### 5/5 — The price is high

*2024-11-19, version 22.16.0*

Please makes it more lower than now.

### 5/5 — This wa sooooo good

*2024-11-07*

I tried it out and I got stuck on the game so much because it was sooo fun I also love all the events because they are so sigma so ye this is my review

### 5/5 — Awesome game

*2024-10-31, version 22.14.0*

Keep the update coming

### 5/5 — Klasse

*2024-10-29*

Ich finde das Spiel echt klasse, das einzige was echt nervt,ist zu viele Kaufacktionen

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*