# Puzzle Heart Match-3 Adventure — user reviews > 51 indexed App Store user reviews of Puzzle Heart Match by AWEM GAMES LIMITED, rated 4.65/5 from 4,216 ratings. - Source: https://appshunter.io/ios/app/puzzle-heart-match-3-adventure/id1192714331/reviews - App overview in markdown: https://appshunter.io/ios/app/puzzle-heart-match-3-adventure/id1192714331.md - Rating breakdown: 5★ 3,284 · 4★ 579 · 3★ 237 · 2★ 51 · 1★ 65 ## What do users think of Puzzle Heart Match? Overall sentiment: neutral **Pros** - 🚀 Relaxing gameplay - 👍 Good graphics - 👍 Enjoyable puzzles - 👍 Fun new game **Cons** - 🐛 Glitchy and buggy - 🐛 Levels get too hard too fast - 💰 Monetization issues - 🐛 Incomplete game with no updates **Commonly reported bugs** - Game freezes at certain levels - Levels reset progress unexpectedly - Inability to progress past certain points - Compatibility issues on some devices **Most requested features** - More levels and content - Fix collection/progress tracking - Reduce dialogue and time between levels - Improve Facebook connectivity ## Newest reviews (13 of 51) ### 3/5 — You can’t finish the game! *2023-03-12* I loved playing this game! But eventually, I couldn’t go any further. You could still play the game, but you couldn’t solve the mystery. The developer said they stopped working on this game and don’t know when they will continue. So disappointing! ### 3/5 — Glitchy *2022-10-26, version 2.4.4* I cant even play the game. Its too glitchy and doesn't cover the full screen. It used to not do that when i used to play it awhile back. **Developer response:** Hello, sorry for the inconvenience. Could you please write to us at support@awem.com and describe what issues you got? We will do our best to help. ### 3/5 — You guys just want us to spend money *2021-03-22, version 2.4.4* I was excited about this game till I realized that they barely give you any coins. Then you can’t complete some of the basic levels. People please why can’t you give more coins . Dissaponting **Developer response:** Hello, thank you for sharing your experience with us. Be sure our developers only release levels after they personally ensure that levels are beatable without the use of purchases. If you have difficulties please contact us from within the game. ### 3/5 — Get your collection counts right, PLEASE! *2019-11-18, version 2.4.4* I like the game, good graphics, good puzzles. However, in levels where you are required to get lightning bugs and feathers, especially level 36, it does not count all the feathers you collect, especially chain reaction ones. The feather is collected, but the count doesn’t go down. I can’t tell you the number of times I have played this level and have captured 20 or more feathers (when I only need 12) but the needed count doesn’t go down! I am very good at theses kinds of games, but it is sad that for people who are new to this will struggle with levels because the game isn’t collecting the items you work so hard to line up! GET YOUR COUNTS RIGHT! I will play a level until I three-star it out, and never opt for help during a level with the freebies, but your collection software needs work on many levels, even the lower ones. Unless of course, you are trying to frustrate people in an attempt to make some cash for them thinking they couldn’t solve a level. Here’s hoping you fix it, it really is a nice game. Fix that, and my rating goes to 5 stars! (Experiencing this on more levels... this is just sad.) **Developer response:** Hello, sorry for this inconvenience. Please contact us at support@awem.com We will do our best to help you! ### 4/5 — Enjoyed but it No longer works. *2018-12-29, version 2.4.4* I contacted game support and the reply I got was they would have no more challenges and they have suspended work on this game. Why is it still available in the app store ? ### 3/5 — Trouble with hats *2018-11-29, version 2.4.4* Can’t figure out how to tip over top hats in order to catch the rabbit. Sometimes one will tip over but I’m not sure how I did it ### 2/5 — Really hoped this one would be different *2018-10-09, version 2.2.5* At first I thought it would be different. Unfortunately it’s the same old crap. By the time you get to the cave it’s basically another money grab. These developers will never learn. If you can’t play, delete. It’s really pretty simple, let people win they are more apt to spend money. **Developer response:** Hello, thank you for sharing your thoughts. All challenges in the game can be completed without making purchases. We test all the challenges personally to be sure they are beatable without the use of purchases. Sure gold gives you possibility to buy extra bonuses to speed up the game but it's absolutely optional. If you get any questions please contact us from within the game. ### 2/5 — Review *2018-09-10, version 2.1.9* Enjoy the game, but already have a glitch where it won’t let me link my Facebook so that’s disappointing. ### 3/5 — Can’t connect to Facebook *2018-09-06, version 2.1.9* Cannot connect to Facebook don’t know why I have tried everything ### 4/5 — Great match 3 Game! *2018-09-02, version 2.1.9* The levels do get harder the more you progress, but you can beat them. I wish the game would give more chances for unlimited lives, and for a longer time than just 1 hour. For example prizes that would give at least 2-3 hours and maybe the option to purchase unlimited lives! **Developer response:** Thanks for helping us improve our game! We take all feedback into consideration in hopes of creating the best experience for everyone. ### 4/5 — Keeps crashing *2018-06-21, version 2.0.7* I like the game. But it started crashing yesterday and is still crashing today so can't play the game. Please fix it. ### 4/5 — Good but have a question *2018-06-18, version 2.0.7* For the most part, I like it. However, my question is what is the purpose of the gift box when you're going up the levels? You reach 45 stars, there's a gift box nearby but there's no reward for reaching the next level. **Developer response:** Thank you for your feedback. You should complete all levels with 3 stars and receive a gift. If you get any questions please contact us from within the game. ### 2/5 — Good for kids *2018-06-08, version 1.9.7* Good game for kids. I find it a little too childish for an adult. Don’t care for all the chitchat after each level ## Most critical reviews (10 lowest-rated) ### 1/5 — Too hard too fast *2021-05-18, version 2.4.4* Why does it get so hard so fast My kids really dislike it ages 12 14 and 17 ### 1/5 — Puzzle Heart *2020-03-16, version 2.4.4* Trying to download this game but can’t get past once you enter in name. The screen freezes ### 1/5 — Game has been abandoned *2019-10-24, version 2.4.4* They are done with the game, they haven’t released anything for months. They don’t even help you if anything is wrong. Don’t start playing it. 1 year without updates, don’t bother starting it. ### 1/5 — Needs an update! *2019-06-03, version 2.4.4* When is this going to be updated? ### 1/5 — Level/bug issues *2018-10-09, version 2.2.5* I love the game but I have made it to levels over 200 five times now, only for it to kick me back down to 140, 180 or some random other level that I've already been at. Yesterday I was at level 246, completed it successfully and randomly it kicked me back to level 188. As much as I like the game I will not be playing it anymore because I'm tired of going back and having to replay all the levels I've already played numerous times. **Developer response:** Hello, sorry for this inconvenience. We will sure check it. Please contact us from within the game. ### 1/5 — Badgering me to review *2018-07-04, version 2.0.7* The constant badgering to get me to rate and review is why this gets one star. I only just started playing and need more time to decide if I like it ### 1/5 — This game haven’t support! Don’t download it… *2018-05-30, version 1.9.7* Once you get involved in the game, and the scenario in general is not bad, you will stumble upon mistakes and no one service person will want to help you with them! Only the bot will answer in the chat.... “Hello Yakov , Thanks for contacting us. Your request has been received and is being reviewed by our support team. We typically respond to all requests within 2 days. We’ll get back to you very soon.” And no more for more then week…… ### 1/5 — PuzzleHeart *2018-05-28, version 1.9.7* It’s a good game just too much talking in between with characters! Takes too long to get things back up and running! Uses gems for everything to be fixed up so I feel like a gem or two should be given,one for just playing the level and one for beating it that way you still have gems to use to fix up! Game doesn’t have enough moves! I think this game knows how to trick you and waste your lives so it’s hard getting any further in the game because you’re stuck on 1 level too long! Costs too much money for extra moves! **Developer response:** Hello, thank you for sharing your thoughts. We are sorry to hear you are frustrated with the game. We take all feedback into consideration in hopes of creating the best experience for everyone. ### 1/5 — Ok! *2018-04-29, version 1.8.6* You get too hard too quick. My Yaya would buy me more if I could fix up stuff easier. I don’t want to feed the dog and find animals until I fix things and make it pretty. ### 2/5 — No way to play the game without restoring the land *2019-04-12, version 2.4.4* As a match-3 game I's pretty good, it has some elements I haven't seen in others. To its credit it will let you skip the very tiresome dialogue. But it will not let you progress through each stage without going through the tedious process of "restoring" every stupid thing in the section. What this amounts to is literally doing nothing but sitting there clicking "Do It" roughly a billion times before you can go to the next stage. I got bored and took a week or two break before going back' probably it took a good fifteen minutes of just clicking thing after thing before finally being able to continue the game. If this were fixed it'd be a pretty good game but if you're on the fence hold off for now. **Developer response:** Hello, thank you for sharing your thoughts. We are sorry to hear you are frustrated with the game. We take all feedback into consideration in hopes of creating the best experience for everyone. ## Most praised reviews (10 highest-rated) ### 5/5 — PuzzleHeart *2022-05-07, version 2.4.4* Relaxing makes you think about your moves I enjoy playing this game **Developer response:** It is nice to know that you enjoy the game. Thank you for playing Cradle of Empires! ### 5/5 — PuzzleHeart *2019-12-05, version 2.4.4* I can only get half the screen to show up on my phone, I’ve already tried resetting it. **Developer response:** Hello, sorry for this inconvenience. Please contact us at support@awem.com We will do our best to help you! ### 5/5 — Don’t waste your time *2019-09-16, version 2.4.4* This game has many bugs still as it stops at level 14 with the wheel. It’s not frozen but nothing happens and you can’t go forward. Don’t bother to play. **Developer response:** Hello, sorry for the inconvenience. We had to suspend developement of Puzzle Heart temporarily so I can not say when new quests will be added, sorry. If you have any questions, please feel free to reach out to us at support@awem.com ### 5/5 — Play *2019-05-27, version 2.4.4* Fun to play the game is great game to play ### 5/5 — Great game *2019-05-16, version 2.4.4* Ready for more levels!! ### 5/5 — Fun new game! *2019-05-08, version 2.4.4* Having a blast rebuilding the island! ### 5/5 — PuzzleJjeart *2018-10-12, version 2.2.5* Nice game Having fun with it. Good graphics pleasing to my eyes. Can be challenging. Have fun!!! ### 5/5 — Stuck at Wheel of Fortune *2018-10-03, version 2.2.5* Very nice game, but I cannot move on once I find the wheel of fortune. Screen says to press 'STOP', but there is no 'STOP' button. ### 5/5 — Lots of fun *2018-08-03, version 2.0.7* Really enjoying this game. Redecorating, animals, gardening, repairing storm damage. Cute. ### 5/5 — Hello there Game makers *2018-07-08, version 2.0.7* I think everybody should play this game it’s really cool and very fun but part so it’s kind a hard --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*