# Puzzle Villa: Jigsaw Games — user reviews

> 610 indexed App Store user reviews of Puzzle Villa by ZiMAD, rated 4.90/5 from 21,288 ratings.

- Source: https://appshunter.io/ios/app/puzzle-villa-jigsaw-games/id1555218430/reviews
- App overview in markdown: https://appshunter.io/ios/app/puzzle-villa-jigsaw-games/id1555218430.md
- Rating breakdown: 5★ 20,047 · 4★ 730 · 3★ 225 · 2★ 115 · 1★ 171

## What do users think of Puzzle Villa?

Overall sentiment: neutral

**Pros**

- 🎨 Beautiful puzzle images
- 🧩 Engaging jigsaw puzzles
- 🏠 Enjoyable home decoration aspect
- 🧠 Challenging but relaxing gameplay

**Cons**

- 🔍 Too many ads interrupting gameplay
- 💰 Expensive weekly subscription
- 🐛 Frequent crashes and freezes
- 🔇 No option to play own music
- 🔋 High battery consumption

**Commonly reported bugs**

- Puzzle progress not saving correctly
- Ads getting stuck or not closing properly
- Game freezing during bonus rounds
- Coins/cash disappearing from player accounts

**Most requested features**

- Ability to sync progress across devices
- More variety in puzzle themes
- Option to complete larger puzzles without interruptions
- Faster progression and more new content updates

## Newest reviews (16 of 610)

### 4/5 — Игра не открывается

*2026-08-17*

Здравствуйте, а почему ваша игра не открывается?

### 4/5 — Bien

*2026-07-14*

Bien mais vraiment trop de pub 
Sur

**Developer response:** Bonjour ! Notre application est gratuite, et la monétisation de certaines parties du jeu nous permet de continuer à la maintenir. Nous proposons l'option « Sans publicité » pour supprimer les publicités avant l'ouverture des puzzles et entre les différentes parties des grands puzzles, ainsi que les bannières publicitaires dans le jeu. Il s'agit d'un achat unique.

### 2/5 — Puzzle villa

*2026-06-12, version 1.15.4*

I can’t even finish a puzzle without the game kicking me out. I had got use to being kicked out when trying to spin for points after completing a puzzle. I’ve deleted the game and reinstalled it but that didn’t help. 
I really love this game but sorry that it doesn’t let me play a whole game.

### 3/5 — Pay without ads- but still ads

*2026-05-07, version 1.15.2*

I decided to pay for ads since I had the money which the purchase was pretty cheap and it wasn’t an issue at all. The thing that I don’t like is it just says “removes ads.” turns out it only removes the ads in between and banner ads, which is actually really nice, but it doesn’t remove ads to get bonus items or pick another option when designing. Otherwise I’m either picking the free option every single time or spending cash that’s gonna disappear when I don’t know how else to get it. It’s a bit dumb in my opinion, just because if I remove ads, I want all ads to be gone, even reward ads. So the whole design portion of the game just seems pointless.

On a sidenote, I will say I played this game in the past and I do genuinely like the game, the storyline is really good, and it is fun, I just wish there was another way to get other options without having to pay for more dollar cash in game, and without having to watch ads just to get an item that I want.

### 3/5 — Can’t go forward with puzzle

*2026-04-16, version 1.15.2*

Why suddenly are there only two options after completing part of a large puzzle to watch and ad or pay to remove ads?

### 4/5 — Not working right now

*2026-03-29, version 1.15.2*

Please fix puzzle villa as i can’t do challenges like u want u to okay

### 3/5 — Renovations

*2025-12-06, version 1.15.2*

I have been playing this for a while now and I’m only on level 45.  There are no more rooms or events to unlock. Will more be added soon?

### 2/5 — Dommage

*2025-08-15, version 1.15.2*

Concept sympa mais quel dommage, les images des puzzles à réaliser ne sont pas jolies, on les dirait tirées à la va vite d’une banque d’images. Zimad nous a habitué à mieux. Je désinstalle à regret.

### 3/5 — Too many things need money

*2025-08-14, version 1.15.2*

I downloaded this game in the past and removed it. I came back because I like the way you do puzzles — dividing up into smaller parts to complete BUT you’ve changed the rewards system so too many furnishings require doing too many puzzles in order to get cash, not other rewards, so you have to go through multiple games, often over days, in order to get one couch or chair etc. sometimes 3 or 4 furnishings in each room.  This makes it very slow and frustrating, and tempts me to delete the game again.  Can’t you change this.

### 3/5 — DA MIGLIORARE

*2025-08-08, version 1.15.2*

Il gioco è carino per chi ama i puzzle … l’ho provato ma trovo poca scelta nell’arredamento con obbligo di guardare video per ogni cosa che si vuole usare per completare la stanza …. Consiglio meno pubblicità

### 2/5 — Не грузится

*2025-06-25*

Очень нравится игра, НО она просто не грузит ничего. Все время уведомление о том, что нет соединения с интернетом. Хотя оно точно есть! Работает абсолютно все! Несколько раз удаляла и устанавливала игру снова. Парадокс в том, что интернет для скачивания игра видит, а вот сами пазлы загрузить не может, т.к. «нет интернета»! 
Вынуждена удалить(((

**Developer response:** Здравствуйте! Мы сожалеем, что вы столкнулись с проблемой! К сожалению, сервер игры временами бывает не доступен для игроков с территории России. Пожалуйста, попробуйте использовать Wi-Fi подключение вместо мобильного интернета. Также, обратите внимание, что игра будет работать корректно при использовании ВПН сервисов.

### 2/5 — Very Slow To Add Rooms

*2025-05-27, version 1.15.2*

I have been playing this game for a long time because I am a puzzle enthusiast and I love it. The problem is that they are very slow to add rooms so that, once you have completed a room, you are constantly waiting for a new room to appear. The creators are extremely slow to add additional rooms which is very frustrating. I can’t even remember when the last new room was added.

### 3/5 — Getting boring

*2025-05-25, version 1.15.2*

No new rooms to decorate for ages, puzzles are in the wrong categories come on sort it out!

### 2/5 — Gutes Spiel aber

*2025-05-06, version 1.15.2*

Viel zu viel Werbung. Und 7,99€ pro Woche um die Werbung zu entfernen ist schon sehr teuer.

### 2/5 — Stopped Opening Mansions

*2025-04-01, version 1.15.2*

I got to the end and there is one more mansion to renovate but won’t unlock, it’s been locked for over a month now. 
And like every game it’s got commercials after every game. 

I’ve found other games advertising they have no ads to get people to play but they are just liars, no matter what, every game will have ads!

### 2/5 — Schöne Puzzles

*2025-03-24, version 1.15.2*

Die Puzzles sind sehr schön, für jeden Geschmack ist etwas dabei. 
Das Einzige was nervt, ist die ständige Werbung und dass es seit August letzten Jahres KEINEN neuen Raum zum Gestalten gibt. Da kann man sich auch eine andere Puzzle- App herunterladen, wenn man keine neuen Räume bekommt!

## Most critical reviews (10 lowest-rated)

### 1/5 — Bien mais..

*2026-02-17*

Bon jeu. Par contre, je suis arrivée à saturation concernant les pubs. Au début, pas de pubs sauf si on veut améliorer la déco proposée. On refuse mais une pub se lance sans qu’on ait rien demandé. Même pendant qu’on joue. Il y a encore quelques années, il n’y avait pas besoin de toutes ces pubs pour améliorer les jeux. Je désinstalle !

**Developer response:** Bonjour ! Notre application est gratuite et la monétisation de certaines parties du jeu nous permet de la maintenir, de l'optimiser et de l'améliorer. Nous vous remercions de votre compréhension ! De plus, nous vous proposons une option pour désactiver les publicités. L'option « Sans publicité » masque les publicités avant le début des puzzles et entre les différentes parties, ainsi que les bannières publicitaires dans le jeu. Il s'agit d'un achat unique.

### 1/5 — Нет слов, одни маты.

*2025-10-19*

Желаю, чтоб вы до конца жизни, всегда и везде, смотрели всей командой рекламу обуви, которую надо нажать 5 раз, чтобы убрать, при этом выбрасывая тебя в браузер. Я понимаю, что игра существует за счёт рекламы, но издеваться над игроками ТАКОЙ рекламой - дно.

**Developer response:** Здравствуйте! Пожалуйста, поделитесь подробностями проблемы со скриншотами через https://zimad.com/support/ или в игре, нажав на иконку шестеренки в правом верхнем углу. Мы передадим рекламу соответствующей сети для устранения неполадок.

### 1/5 — Ошибка

*2025-07-01*

2 раз скачиваю игру, спустя год. А ошибка вся та же. Нет подключения к интернету. На всем есть, а на игре нет

**Developer response:** Здравствуйте! Мы сожалеем, что вы столкнулись с проблемой! К сожалению, сервер игры временами бывает не доступен для игроков с территории России. Пожалуйста, попробуйте использовать Wi-Fi подключение вместо мобильного интернета. Также, обратите внимание, что игра будет работать корректно при использовании ВПН сервисов.

### 1/5 — NO UPDATES

*2025-05-27, version 1.15.2*

I used to enjoy this game a lot, and one of the main reasons was the storyline. There has now not been an addition to the storyline and probably 9 to 10 months. I can do puzzles anywhere, and they don’t always use the same grid like this game does. These people want money without having to do any work, so, I’m done.

I received a response from the developer and “further development of storyline are on hold“. That should tell you everything you need to know about the developers interest in this game. All they are concerned about is making money without putting any more time or effort in to furthering this game. They don’t give a flip about their consumers that pay good money to play this game!

### 1/5 — NO UPDATES

*2025-05-18, version 1.15.2*

I used to enjoy this game a lot, and one of the main reasons was the storyline. There has now not been an addition to the storyline and probably 9 to 10 months. I can do puzzles anywhere, and they don’t always use the same grid like this game does. These people want money without having to do any work, so, I’m done.

### 1/5 — New level

*2025-03-30, version 1.15.2*

I have not played in probably 6 months because there are no new rooms, probably deleting soon.

### 1/5 — How bloody long does it take you guys to develop new levels. This is ridiculous.

*2025-03-08, version 1.15.2*

Come on people get your stuff together.

### 1/5 — Game Freezes

*2025-01-29, version 1.15.0*

Game freezes….cant move puzzle pieces!

### 1/5 — Wish it would work

*2025-01-03, version 1.15.0*

Hi this game started wonderfully now I can’t even use it. It doesn’t open to the puzzles for you to play the game. My son loves puzzles and he loves this game but he can’t even get on to the game to play it. I have deleted and re downloaded it at least twice and it still won’t work.

### 1/5 — Ads are to long and to often

*2024-12-18, version 1.15.0*

Once again another game ruined by the constant bombardment of ads. Not only are they like 2 minutes long they are way to constant. What’s the point in giving me the option to watch ads if your going to also force them on to me. So many of these game devs need to pay attention to what Japanese gacha games do, never any ads in those and I willingly spend money on them because of it. Force ads down my throat and I’ll just delete.

## Most praised reviews (10 highest-rated)

### 5/5 — Great game

*2026-07-22, version 1.15.5*

Love this game only thing is need updates more often so can finish rooms and not be on the same room for 6 months.

### 5/5 — When will there be a new update?

*2026-03-07, version 1.15.2*

There hasn’t been an update in a year and the story line has stalled!
The next area is locked and says coming soon
And nothing!

### 5/5 — Puzzle

*2026-02-18, version 1.15.2*

Absolutely love this game!!! The only issue I have is I feel the updates are too too far apart. Once you have a room done it takes so long for the update and the next room be unlocked. Other than that this is one of my top 2 games I like to play during my downtime before bed.

### 5/5 — めちゃくちゃ楽しい！

*2026-02-04*

何年か前からプレイさせていただいています。

今、シアタールームもクリアしました。

次の部屋が楽しみなので、アップデートお願いします。

続きがやりたくてしょうがないです

**Developer response:** こんにちは！楽しんでいただけて何よりです！長い間プレイしてくださり、シアタールームをクリアされたとのこと、素晴らしいですね。その楽しさをずっと感じてもらえることを嬉しく思います。次の部屋も楽しみにしていてくださいね。あなたの期待に応えられる未来を心から楽しみにしています！フィードバックをありがとうございます！

### 5/5 — Fun game and relaxing

*2025-11-27, version 1.15.2*

This game is fun. Can you get your subjects of puzzles and help build a house again and it’s also very relaxing so if people who love jigsaw puzzles in building, you guys would definitely love this game.

### 5/5 — с - справедливость (починили)

*2025-11-08*

да пазлы, игра и история прекрасны, только вот собирать одни и те же три картинки, потому что «ой вы к инету не подключены», когда буквально в соседнем экране прокает реклама вполне себе стабильно до и после пазла.)
почините плиз, мне надоело это поле с тюльпанами уже.

upd. ah, впн. да, спасибо. заработало. надеюсь, что эти пляски с бубном кончатся. тихого неба над головой, коллеги.

**Developer response:** Здравствуйте! Спасибо за Ваш обновленный отзыв. Желаем Вам приятной игры без лишних забот! ❤️

### 5/5 — Given up

*2025-09-12, version 1.15.2*

This is the 2nd time I’ve downloaded this game and progressed as far as I can. Have you guys given up on creating more parts of the villa to do up??. Please continue, and make more puzzles!! This is the only puzzle game that keeps me sane.

### 5/5 — Need more options for piece shapes

*2025-04-12, version 1.15.2*

I absolutely love this app. Am embarrassed to admit how many hours I’ve spent on doing the 630 piece jig saws. The pictures are gorgeous and there is a vast range of scenes/colours etc

Unfortunately for the advertisers I’m starting to get bored with it as the pieces to each jig saw are basically the same so I can look at piece and know where it goes which takes away a lot of the challenge.

Please add a few more options for the die cutting 🤞

### 5/5 — Esta muy bueno el juego

*2025-03-14, version 1.15.2*

El hermoso juego me gusta mucho la decoración

### 5/5 — Yay

*2025-03-07, version 1.15.2*

I love this game 
It’s the best game I’ve ever played

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*
