# Puzzle ∙ — user reviews

> 159 indexed App Store user reviews of Puzzle ∙ by Solitaire Games Studio, rated 4.60/5 from 823 ratings.

- Source: https://appshunter.io/ios/app/puzzle/id1190624509/reviews
- App overview in markdown: https://appshunter.io/ios/app/puzzle/id1190624509.md
- Rating breakdown: 5★ 666 · 4★ 85 · 3★ 33 · 2★ 15 · 1★ 24

## What do users think of Puzzle ∙?

Overall sentiment: positive

**Pros**

- 👍 Great puzzles
- 🎨 Beautiful images
- 🕰 Relaxing and entertaining
- 🎮 Fun and challenging
- 🔓 Free to play
- ⚙️ Customizable difficulty

**Cons**

- 💰 Limited free content, must pay for more puzzles
- 🐛 Bugs and glitches after updates
- 💾 Progress not saved when exiting app
- 🔍 Lack of variety in initial puzzles

**Commonly reported bugs**

- Puzzle pieces not aligning properly
- App crashing or not opening after updates
- Coins/progress disappearing after reinstalls

**Most requested features**

- Ability to save progress on puzzles
- More free puzzles and content
- Improved customer support and communication

## Newest reviews (12 of 159)

### 2/5 — .???.

*2025-10-22*

Picture is missing

### 4/5 — Great puzzles - a lot of fun

*2018-08-21*

A great puzzle app with a lot of puzzles.
I love playing with it and managed to get all the puzzle released but after a reinstall I unfortunately lost all of them. A real pity since the new version of the app doesn’t allow to play so many puzzles for free or to make more than 54pcs.

### 2/5 — Upgrade

*2018-07-07*

Thanks you for messing with the game this last upgrade!!! Now when doing a large puzzle the progress does not save!!!! 
Loved these puzzles but not anymore 😥

**Developer response:** Dear Meezza,

Thanks for your message. We are very sorry of the inconvenience.

We noticed this error in our last update and we already submitted a corrected version to Apple.
This version should be available in the next few days.

Again, we are very sorry for the inconvenience.

Best regards, Maélie from Green Panda Games.

### 4/5 — Puzzle

*2018-06-28*

Não gostei de não poder continuar o mesmo puzzle depois de fechar o App.

**Developer response:** Dear Déia BSB,

Thanks for your message. We are very sorry for the inconvenience.
We noticed this error in our last update and we'll submit a new corrective version as soon as possible.

Again, we are very sorry for the inconvenience.

Best regards, Maélie from Green Panda Games.

### 5/5 — Since Last Update

*2018-06-23*

My app is not working properly when I complete edges and go to complete the rest if I come out of the jigsaw it then doesn’t go to where I left off which just happened and I was nearly complete 😔 Loved this app until now 😔

**Developer response:** Dear SeeSee27,

Thanks for your message. We are very sorry for the inconvenience.
We noticed this error in our last update and we'll submit a new corrective version as soon as possible.

Again, we are very sorry for the inconvenience.

Best regards, Maélie from Green Panda Games.

### 2/5 — Having issues with the new release.

*2018-06-16*

Puzzle under assembly does not line up with the background, and can not be moved/adjusted to correct the alignment.

**Developer response:** Dear Inodie18,

Thanks for your message. Sorry for the inconvenience.

I'm afraid, I did not understand well your problem, and I'll need more informations.
Can you please send us more details on the problem, and also some screenshots ?

Bests regards, Maélie from Green Panda Games.

### 5/5 — Ótimo

*2018-05-17*

Adorei!!!

**Developer response:** Dear semstress,

Thanks for your feedback and your support.
We love to hear that from our players.

Best regards, Maélie from Green Panda Games.

### 4/5 — Занимательно

*2018-05-16*

Не плохо, но почему за лёгкий и сложный уровни дают одинаковое количество монет?...Было бы не плохо, если бы за сложные уровни давали монет побольше.

**Developer response:** Dear Люсик1998ч,

Thank you for your message.
A new version of this game is upcoming, with new exciting content.

Thank you for your patience and your interest in our games.

Best regards, Maélie from Green Panda Games.

### 3/5 — Беда

*2018-05-10*

Загружаю игру второй раз, после покупок 4 коллекций. Постоянно выкидывает на рабочий стол. Надо что то делать. Игра хорошая , но в этом проблема.

**Developer response:** Dear Suomik 69,

Thanks for your message. Sorry for the inconvenience.

I'm afraid, I did not understand well your problem, and I'll need more informations.
Can you please send us more details on the problem, and also some screenshots ?

Bests regards, Maélie from Green Panda Games.

### 4/5 — Worth it! A bit small on my iPhone

*2018-05-03*

I chose the 96 pieces for my first puzzle. It was exactly 1 and 1/4"
wide and 3" tall. Such tiny pieces were hard to work with.

WORTH IT!
This is an edit. The game stretched if I wished but I got used to this format and have downloaded many puzzles. The other type puzzles seem so juvenile now.

**Developer response:** Dear Deluxelee,

Thanks for your message and your idea.

We love to have feedbacks and new features ideas from our players. 
Please note that all the new features we implement are coming from feedbacks.

We will think of implementing yours as soon as possible.

Best regards, Maélie from Green Panda Games.

### 5/5 — Puzzle

*2018-04-22*

Nice one ☝🏼 thank you 🤙🏼

**Developer response:** Dear Ориона,

Thanks for your feedback and your support.
We love to hear that from our players.

Best regards, Maélie from Green Panda Games.

### 4/5 — Pode melhorar

*2018-04-12*

Legal, mas pouquíssimos são de graça e também tem muitas propagandas

**Developer response:** Dear Danica_Daniela, 

Thanks for your message.

Sorry for the inconvenience. To remove all ads for all time, you can buy any inApp purchase in the Bank menu. 

Best regards, Maélie from Green Panda Games

## Most critical reviews (10 lowest-rated)

### 1/5 — No picture, just white puzzle pieces

*2026-06-11*

Despite paying for a subscription when I start a puzzle all the puzzle pieces are just white with no picture on it. It’s unusable. And when you try to contact the support about a refund at least all you get is an error message. So it’s just a money grab. Some would say fraud.

### 1/5 — Be carefull this subcretion

*2022-02-02, version 2.3*

A normal puzzle game need to cost so much ，this is a lie game！

### 1/5 — Joguei no lixo!

*2021-03-27*

Hugo!
Para otários.

### 1/5 — Hate it

*2020-12-04*

I got this app because I saw all the good reviews on it. But there are barely any free puzzles, and all the puzzles that are free, are that good. The other puzzles are premium or whatever, but I’m not paying money a month just for puzzles.

### 1/5 — Money

*2019-06-09*

You must subscribe/pay to play might as well require money to download

### 1/5 — Не могую открыть уже начатый пазл,требует покупки.

*2018-07-24*

Помогите срочно!!!

**Developer response:** Dear чпурлшил, 

Thanks for your message. Sorry for the inconvenience. 
I am afraid, I did not understand well your message. 
Can you give us more details ? 

Best regards, Maélie from Green Panda Games.

### 1/5 — Recent upgrade wrecked this app

*2018-07-14*

I don’t know what happened to my 13000 coins, new layout is messy and not user friendly, progress on my puzzle is lost if I close out of the app.

**Developer response:** Dear Canada2013,

Sorry for the inconvenience. Thank you for your message.

Random sets of puzzles were unlocked with the coins you had left. 
We really tried to improve our game through the last update. We are sorry if it made it less fun for you, and we will try our best to improve your gaming experience in the coming versions.

Best regards, Maélie from Green Panda Games.

### 1/5 — Mtaaaaaa Propaganda

*2018-05-03*

O jogo até que é legal! Mas mesmo comprando tem muita propaganda, uma atrás da outra ! Mto chato isso

**Developer response:** Dear Pris, 

Thanks for your message, sorry for the inconvenience. 
To remove all ads for all time, you can buy the Premium inApp in the Options menu.

Best regards, Maélie from Green Panda Games.

### 1/5 — Decepcionante!!

*2018-02-24*

Achei terrível!!! Este é o primeiro aplicativo que adquiro como “grátis” e que de “grátis” só tem a instalação. Sequer tem uma amostra para que se decida se convém adquirir pacotes ou não! Isto é um engodo.😡

**Developer response:** Dear Dr.Goes, 

Thanks for your message.

Sorry for the inconvenience. To remove all ads for all time, you can buy any inApp purchase in the Bank menu. 
This purchase will also give you some chips. 

Best regards, Maélie from Green Panda Games

### 1/5 — .

*2018-02-05*

Мне игра очень нравилась. Но после того, как она стала вылетать постоянно и вообще удалились все мои пазлы, которые я скачала. Я ставлю единицу!!! Разработчики, разберитесь! Интерес пропадает, если такой обман!

**Developer response:** Dear Jora,

Thanks for your message. Sorry for the inconvenience.

I'm afraid, I did not understand well your problem, and I'll need more informations.
Can you please send us more details on the problem, and also some screenshots ?

Bests regards, Maélie from Green Panda Games.

## Most praised reviews (10 highest-rated)

### 5/5 — Best game

*2025-09-29*

You guys created one of the best games ever you can do puzzles and i love puzzles

### 5/5 — Great

*2024-12-30*

Turns

### 5/5 — Very nice penguin puzzle!

*2021-10-20*

I loved this puzzle as we spent time in the Falklands and saw so many lovely penguins!  
Carolyn Ernest Jones

### 5/5 — Fun. Great.

*2021-03-04, version 2.3*

Fun.        Great.

### 5/5 — Hi

*2020-06-01*

This game is so fun! I am so happy that my dad pout this on my iPad!

### 5/5 — Lulu-tigger

*2019-10-07*

This puzzle is very relaxing to do . When I finish cleaning the house.

### 5/5 — 良いよ

*2019-05-06*

すごく遊び易い
時間的にもお手軽なので、空き時間にもっと出来たらなぁと思う。
主婦なのであまり課金する事が出来ず、残念🙍‍♀️
絵も綺麗でジグソーマニアの私には本当に嬉しい
皆んなやってみてくださいね。

### 5/5 — Puzzles

*2018-09-04*

I love doing puzzles

### 5/5 — Muito bom

*2018-08-20*

Adoreiiiii! E olha que é muito difícil gostar de apps!

### 5/5 — Jigsaw

*2018-06-29*

Why did you change how we get puzzles

**Developer response:** Dear pcavanagh,

Thanks for your message. Sorry for the inconvenience. 

We really tried to improve our game through the last update. We are sorry if it made it less fun for you, and we will try our best to improve your gaming experience in the coming versions.

Best regards, Maélie from Green Panda Games.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*