# PuzzlePlay: Earn Cash — user reviews

> 48 indexed App Store user reviews of PuzzlePlay by PUZZLEPLAY LIMITED, rated 3.10/5 from 91 ratings.

- Source: https://appshunter.io/ios/app/puzzleplay-earn-cash/id6757589894/reviews
- App overview in markdown: https://appshunter.io/ios/app/puzzleplay-earn-cash/id6757589894.md
- Rating breakdown: 5★ 41 · 4★ 4 · 3★ 7 · 2★ 5 · 1★ 34

## Newest reviews (11 of 48)

### 3/5 — The "Cash Out"

*2026-09-12*

It says it was completed but I didn't get it into my paypal... The games are great but if your going to pay someone… make sure it actually goes through their paypal because at this point I think it's going to a scam or something… at least 'BestPlay' and 'JustPlay' actually pays me

### 3/5 — Love this app/tracking issues

*2026-09-08*

This is a great game! Its having alot of tracking issues which customer service has been notified. Customer service has been great with response. None of my games are tracking now. I’ve deleted the game and re-downloaded and still won’t track and I did make sure my tracking was turned on. I have cashed out and received my money within seconds. If they could get the tracking issues resolved, this would be a great game for everybody!

### 2/5 — AVOID!!!Unusual among platforms

*2026-09-08*

I need to update my review.  My first vsshout sent fine, but they refuse to rectify the mistake made on my second.  I have been told I had to respond to an email, and I have sent them a screenshot everyday for a week.  I only get a form letter back.

If I don't hear from them today, I will report this go ztfustlilot and unsubscribe.  It is sad.  I really liked their games.


As a senior looking for a little pocket money, it is sad that with some platforms it is a fraud.

AVOID!  I will update this again if I hear crime them

**Developer response:** Thank you so much for this wonderful review! We are thrilled that you enjoy our games and customer service, and we truly appreciate you taking the time to share your experience with us.

### 2/5 — Awful Customer Support

*2026-09-06*

I love testing the games and was pleasantly surprised to actually “cash out” money twice. However, I’ve never received the rewards. I’ve gone back and forth with their “support” for weeks trying to figure out where the r
Sails from tremendous are so I can cash my rewards. They never directly answer what email it will come from or why I haven’t received anything. They just keep stating the process to cash out and that it shows I did. Why advertise making money if you don’t actually get anything?

### 4/5 — Something went wrong

*2026-09-01*

Hi! I got $5 to cash out and it won’t came through my PayPal. Can you please help me out???

### 3/5 — Having trouble using face recognition

*2026-09-01*

I finally earned enough to cash out, and when I prepare to do so, I try the face scan to verify I am human. However, for some reason, it's taking too long to load, saying that the connection is slow and then saying that the scan failed and there was a critical error. First, I tried making sure I stayed still and straight, and then I checked my internet connection, which had no problems whatsoever. So far, I have already made three attempts, and nothing has worked. I want to know what's going on right now.

### 2/5 — 5min. Requirement

*2026-08-30*

Only positive thing is the games. It’s way better then just play. But the $5min requirement is beyond me. they don’t offer 2x’s coins if you watch an AD. Played most of the night Friday and half of Saturday morning an still haven’t made that $5 min requirement. If they drop it or just do away with it. 5 stars hands and would be my go to app. Just play does it every hour along side, 2xs coins, and daily challenges for extra pay. But their games are slow and made for kids 5-10 seems like. But really do away with min. Requirement and add 2xs coins . I would definitely delete the other n keep this one. But as of now, I just got 2.50 left to earn n after just leave this app to the side. Cause the games are really good.

**Developer response:** Thank you for taking the time to share such detailed feedback. We are sorry for the frustration around the cashout minimum, and we understand how that can be discouraging. Rewards and earning rates depend on a variety of factors like game activity, engagement, and other external factors. Please reach out to us via the Contact Support button in your Profile so our team can look into your account and assist you further. We really appreciate your kind words about the games and hope we can improve your experience.

### 4/5 — AVOID!!!Unusual among platforms

*2026-08-29*

I need to update my review.  My first vsshout sent fine, but they refuse to rectify the mistake made on my second.  I have been told I had to respond to an email, and I have sent them a screenshot everyday for a week.  I only get a form letter back.

If I don't hear from them today, I will report this go ztfustlilot and unsubscribe.  It is sad.  I really liked their games.


As a senior looking for a little pocket money, it is sad that with some platforms it is a fraud.

AVOID!  I will update this again if I hear crime them

### 5/5 — Awesome

*2026-08-22, version 1.30.0*

First off I want to say this app is what it says it is. I downloaded it 2 days ago and just cashed out 14.73. It took a matter of 5 minutes to show in my account. I will also say I am NOT a bot. I am writing this review and stating the truth. They do pay out. I'm not sure what went wrote these other people saying it's a scam. This app is a true do as they say. If I could give them a 10 star review I do it.

### 5/5 — Unusual among platforms-Better

*2026-08-21, version 1.30.0*

No platform is perfect, but for me this is my go-to.  For a unique reason.  Their games.

As a senior looking for a little pocket money, it is sad that with some platforms it becomes a chore.

Not here. They have most of the popular games, but they are all new and improved.  Try their regular Solitaire or Hexago (my personal favorite ) and you will see what I mean.  Less errors and time down and with added features you will enjoy.

Another bonus is the the customer service.  Unlike other platforms I have been on, they actually have one. They actually respond and help with issues.  For me this makes my time worthwhile.

Other reviews have mentioned pay outs, and their system is slightly strange.  Their is often a pause which those of us playing on these platforms have found it be a warning for Fraud.  But they have been honest with me. I have always been reimbursed in the end.  I admit the delay can be frustrating. However with the advantages I mention above this has become my favorite platform.  Fun and productive. Thank you, folks.

### 4/5 — App is legit

*2026-08-20, version 1.30.0*

I have played since 8/7 and I have cashed out 40.93. Customer service is kind of slow but when they helped me they were very friendly and solved my issues.  I’ll keep playing and making my spare change.

## Most critical reviews (10 lowest-rated)

### 1/5 — I thought it was real, but it’s a sham

*2026-09-07*

I was going along. I finally made $5.74 and was going to cash out just like all the other apps that actually are real and I get to the verify your human and then you take a picture and then you get a critical error well, I’ve had done this like nine times now. And it always is the same thing so this website is not a good website. It will not cash you out. I’ve already deleted all the games that I was playing and will be deleting the main app this app probably tomorrow. Shame on you. Fix your verify your human camera thing.

### 1/5 — Mr Warren andersen

*2026-09-06*

None of the games were tracking correctly I clicked allow tracking 
And the other problem Is paypal never works for us they always say there is a issue we have no problems on Venmo with payments going through but on PayPal  we have issues palpable is the only option for cashing out.

### 1/5 — Cash out

*2026-09-05*

PLEASE READ IS A SCAM
I played all day to get a $1.36 and try to cash out under visa which is a minimum of $1.00 and it keeps giving me an error or is taking long at times.  Then it say contact support, when I try contacting support it requests my email then my password to my email, with so many scams going on I don’t feel comfortable giving out my password to my email.  You should never have to give your password out to your personal email account.  Please delete this game and NEVER GIVE YOUR EMAIL PASSWORD TO ANYONE.   What a shame and waste of time.  I will be reporting this game as well as deleting it.

**Developer response:** Thank you for your review. PuzzlePlay will never ask for your email password or any other private login information. Our Support Team only requests the information necessary to identify your PuzzlePlay account and investigate the issue. If you experienced something different, please contact us through the Contact Support button in your Profile so we can look into it.

### 1/5 — Stopped working

*2026-09-04*

The app was working fine, cashed out $5 but now none of the games will sync with the puzzle play app. I have unloaded and downloaded several games over the last 2 days and none of them work

### 1/5 — Trash

*2026-09-01*

Once you reach the minimum Cash Out of $5, it asks to take a selfie for verification then the trash doesn’t work stating “Critical Error” then when you reach Customer Support it takes 1-2 business days to respond…garbage…will rate better once issue is fixed until then would NOT recommend this app.

### 1/5 — BS APP

*2026-08-28*

Cash out is broke. Attempted more than three times and it continues to time out. They use a camera to verify you are human and it comes up with a screen that upload is too slow then errors out without the ability to redo. Then the app says it is sending your money and times out. I’m done.

### 1/5 — Not working

*2026-08-25*

My app worked for a bit then all of sudden stopped adding more coins and hasn’t converted in over 24 hours.

### 1/5 — Scam

*2026-08-22*

I’ve been waiting for my coins to be conversed into money and it is taking a whole day for that to happen. This game is horrible. I’m upset that I downloaded it. Do not play this game.

### 1/5 — It’s a scam

*2026-08-22*

I played for 2 days then tried to cash out did not get my money I earned … told me transaction failed contact support … so don’t waste your time … this app is a Joke

### 1/5 — It’s bs! Never got my money

*2026-08-19, version 1.28.0*

I tried more than one way to get my winnings and never received my money. All they did was get my pay pal closed on me. Just don’t. It’s a headache

## Most praised reviews (10 highest-rated)

### 5/5 — Good game

*2026-09-12*

At first, it’s a little long to get your money a little bit but I’ve managed to cash out $23 in four days so I think that’s pretty good. And you do get your money within 24 hours. I don’t know why and has such bad reviews. Maybe it’s on a different phone than I have because I find iPhone it works very well

### 5/5 — Awesome

*2026-09-12*

I play games that give me like 25 cents for 5 cents this app actually gives u more I made 5 dollars it took me awhile because I work but u could make this in a weekend im deleting all my other app and sticking with this one

### 5/5 — Just started

*2026-09-11*

Just started playing a couple of days ago. There are so many games to choose from and all of them are pretty fun. Submitted for the first time for a $6.43 cash out this morning. You need at least $5.00 before you can cash out which I’m not too fond of. I know it goes to your email instead of directly to PayPal. All it had me do was a photo of my face.  Still says pending but we will see if i actually get it or not. If I do I will update this review. Hopefully one day they I’ll change it to where it goes into our PayPal instead of email. Other apps like PlayTest by BestPlay and JustPlay go directly into PayPal and there is no minimum to pay out.

**UPDATE**

Well, I decided to do two different ways of redeeming. I did the virtual visa for $4.68 and PayPal I did $6.43. After several hours of pending, the emails finally came through.  Now, the virtual visa I would not recommend unless you have a large amount of money to redeem at once.  The card is only good for six months and you cannot reload the same card, so if you withdraw different times, you will have to get a different virtual card number.  Yes, you can add the virtual visa to your Apple or Google wallet so you can use it online or in the store. Overall, this is a very good app to use. I changed my two star to a five star review.  I hope this review helps others out there.  Have a blessed day.

### 5/5 — Great game

*2026-09-09*

This is first time after trying and playing many games that I’m leaving a review. The reason is this is a great platform and fast to rack up money and faster payouts. Definitely worth a try

### 5/5 — Puzzle play

*2026-09-09*

Puzzle play is a fun app!!🤩 they have slots of fun’s apps to play. And some games are soo addicted to play. You just don’t wanna stop and they really are legit they really pay while you play 😃

### 5/5 — This app rocks like Rocknroll

*2026-09-08*

I love this app perfect side hustle to make some money! Just because apps have A minimum to cash out like this one doesn’t make it a scam! I have cashed out $12 and something cents so far

### 5/5 — Amazing!!

*2026-09-03*

This App actually pays!! And I have tried many this is my go to! The daily awards you get are awesome the payouts are 10 bucks or more you may have to get at least 10 to cash out but it doesn’t take long to get there it really doesn’t any gaming app you will have to work for your money but this one is by far the best one!!

### 5/5 — 5 stars for now

*2026-09-03*

I literally started playing last night for approximately 1 1/2 hours and this morning I wanted to check to see how I made out. Well, I already accumulated $4.40+ so I figured I will go ahead and play a bit more to reach the $5 minimum for PayPal. So I played another 30 minutes or so. I reached $5.35 and cashed out. It took less than 30 minutes to complete my face recognition, sent to my email and in my PayPal. I was skeptical due to the reviews but my experience was nothing like those negative reviews. Now I will come back to update my review if I start experiencing those negative reviews and tell my own experience. But as for now, I’m satisfied and I didn’t have to play endless hours of playtime to achieve the minimum. Hope this helps new players. Good luck!👍🏼

### 5/5 — Aint It

*2026-09-03*

The challenges game don’t update at all, the min cash out is $5. I made 24 cent in 2 days. Its a waste

### 5/5 — Worth a try

*2026-08-24*

I’ve tried all the apps to earn money while playing games. Nothing compares to this. Finish a challenge and play a few others and you can cash out 5.00 easy I’ve cashed out to PayPal 5.00 for 4 days in a row! And with all the others combined you barely get 5.00 
Glad I tried this one and deleting all my others ones

**Developer response:** Thank you so much for your amazing review! We are thrilled to hear PuzzlePlay is your top choice and truly appreciate you playing with us.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-21.*
