# PVD311 > City service request and emergency notification app for Providence residents. (iPhone/iPad app by City of Providence.) - Source: https://appshunter.io/ios/app/pvd311/id1057678905 (this page in markdown: same URL + `.md`) - Developer: [City of Providence](https://appshunter.io/developer/1533304308) - Category: Productivity, Utilities - Price: Free - Rating: 2.33/5 from 24 App Store ratings · 13 written reviews indexed - Age rating: 4+ - Requires: iOS 13.0 · 30 MB - Languages: Arabic, English, French, German, Greek, Hindi, Italian, Japanese, Korean, Polish and 7 more - Released: 2015-11-25 - Data updated: 2026-06-10 - Monetization: ad-supported - User reviews in markdown: https://appshunter.io/ios/app/pvd311/id1057678905/reviews.md ## What is PVD311? The City of Providence now offers 24-hour online assistance to its residents through PVD311. Residents will have the ability to submit service requests (repair a pothole, prune a tree, remove graffiti) and report issues of concern in their communities. PVD311 will also provide residents with immediate access to emergency notifications (parking ban notices, inclement weather advisories) and general City news updates. ## Key features - Submit service requests - Report community issues - Receive emergency notifications - Access city news updates - 24-hour online assistance ## Recent user reviews (10 of 13) All indexed reviews: https://appshunter.io/ios/app/pvd311/id1057678905/reviews.md ### 1/5 — My neighbor’s filthy property affects my quality of life *2024-02-05* It’s a completely useless app. I have reported my neighbors for having a filthy property and the city went there and basically told me it didn’t meet the criteria to take action. Their yard is filled with leaves, garbage and rotting wood that they’ve had out there for 2+ years. I’ve constantly had to clean up after them and spend money to keep their trash off my property. In the summertime, their property also attracts a lot of rodent activity, as I and my wife have witnessed it. My lawn constantly gets torn up by rodents and other vermin from their property. As a taxpayer to this city and a business owner who works from home, I am very disappointed by the lack of response by the city. They don’t really seem to care or have any urgency as it relates to residents’ quality of life issues. The city has to hold dirty property owners accountable and put resources into the communities other than Wayland Square, Blackstone and College Hill. The rest of the city’s residents matter as well. ### 1/5 — Missed yard waste pickups *2023-12-01* Useless is too kind a word ### 1/5 — Worse than useless *2023-05-28* The only function that sort of works from inside the app is the page that asks me if I want to download the app I’m trying to make a request from. That reaches an almost surreal level of incompetence, rather like a suggestion box with no slot. Try harder. ### 1/5 — Every request is someone else’s job - nothing gets done *2022-09-14* Waste of tax payer dollar - typical government incompetence on full display. Replies from this app basically serve as a telephone directory to somewhere else. The city employees who field the requests should escalate to correct party. ### 1/5 — Mhhh… *2022-01-22* It’s nice to be able to make requests to the city. Some requests take a long time to be filled like broken playground equipment I requested months ago and hasn’t been resolved yet. Just tried to log in after they updated the app and the updated version won’t let me log in like I always did through Facebook…. Let’s keep this city working please! ### 2/5 — Buggy *2020-06-21* Tried to report downed trees on public property but the app would not input a photograph from my photo library. It hung on multiple attempts. Nice idea. Bad execution. ### 1/5 — Needs an update.... *2019-10-21* Doesn’t work with iOS 13...constantly freezes when attempting to submit something 😡 ### 2/5 — Crashes *2019-10-12* Useful idea but latest version crashes on launch. ### 1/5 — Placebo *2019-09-27* If you’re looking for a place to complain about issues in your neighborhood, unshoveled sidewalks, unsafe conditions, inaccessible transit due to city workers just not doing their jobs, this is your app. Get ready for workers “merging” duplicate complaints to increase their clearance rate, and excuses to be made for why unsafe conditions persist until they just sort themselves out. Don’t be surprised when the public servant manning this app tells you that public infrastructure isn’t operational because their buddy at highways says it’s “under construction”, when there hasn’t been a city worker in sight for weeks. If you actually want the city to take your needs seriously though, don’t bother. This is municipal window dressing at best, and a public disinformation campaign at worst. ### 5/5 — Great app, responsive *2019-08-29* PVD 311 is a great mechanism to report issues in your community. When I want to check in on a case—I call or email—or use the app to follow up. I usually find it easier to get a response by calling as I have come to find out—each rep—usually has several hundred active cases. ## Frequently asked questions about PVD311 ### What types of service requests can I submit with PVD311? You can submit requests for issues such as repairing potholes, pruning trees, and removing graffiti. The app allows residents to report various concerns within their communities. ### Does PVD311 provide emergency notifications? Yes, PVD311 provides immediate access to emergency notifications. This includes important advisories like parking ban notices and inclement weather alerts. ### How often is PVD311 updated? The app was last updated on January 5, 2024, with version 4.6.0. This indicates regular maintenance and updates from the developer. ### What devices does PVD311 support? PVD311 is available for iPhone and iPod devices. It is designed for iOS users within the supported device range. ### What is the age rating for PVD311? PVD311 has an age rating of 4+. This suggests that the content is generally suitable for most users, including younger individuals. ### Does PVD311 have ads? Yes, PVD311 contains advertisements. As a free application, it utilizes ads to support its services. ### What do users think of PVD311? User feedback for PVD311 is mixed, with an average rating of 2.3 stars from 24 ratings. This suggests there may be areas for improvement in user experience or functionality. ### Is PVD311 available for Android devices? Based on the provided data, PVD311 is currently only supported on iPhone and iPod devices. An Android version is not indicated. ## Version history (last 5 releases) ### 4.6.0 — 2024-01-05 New in v4.6: - Email verification UI Update - Bug fixes ### 4.3.0 — 2021-12-10 New in v4.3: - New UI Design - New ICON - Improved ADA compliance - Sign in with Apple - Bug fixes ### 4.2 — 2021-06-10 New in v4.2: - AppTrackingTransparency - Bug fixes ### 4.1.4 — 2021-03-17 New in v4.1.4: - Bug fixes ### 4.1.2 — 2020-09-28 New in v4.1.2: - New UI Design - New ICON - Improved ADA compliance - Sign in with Apple - Bug fixes ## Apps similar to PVD311 | App | Rating | Price | Category | | --- | --- | --- | --- | | [Minted: The Address Book](https://appshunter.io/ios/app/minted-the-address-book/id1534180105) | 4.5 (2,095) | Free | Productivity | | [CourtReserve](https://appshunter.io/ios/app/courtreserve/id1392556575) | 2.8 (315) | Free | Productivity | | [ASIFlex Self Service](https://appshunter.io/ios/app/asiflex-self-service/id758844886) | 2.0 (95) | Free | Productivity | | [Cox Panoramic Wifi](https://appshunter.io/ios/app/cox-panoramic-wifi/id1419778819) | 4.3 (129,157) | Free | Productivity | | [My Intuitive](https://appshunter.io/ios/app/my-intuitive/id1498818054) | 4.8 (52) | Free | Productivity | | [Cadence - Event Experiences](https://appshunter.io/ios/app/cadence-event-experiences/id1174786260) | 4.8 (733) | Free | Productivity | --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*