# PWSB Personal Mobile Banking — user reviews

> 10 indexed App Store user reviews of PWSB Personal Mobile Banking by Port Washington State Bank Inc, rated 4.77/5 from 833 ratings.

- Source: https://appshunter.io/ios/app/pwsb-personal-mobile-banking/id663932083/reviews
- App overview in markdown: https://appshunter.io/ios/app/pwsb-personal-mobile-banking/id663932083.md
- Rating breakdown: 5★ 718 · 4★ 58 · 3★ 21 · 2★ 2 · 1★ 19

## Most critical reviews (10 lowest-rated)

### 1/5 — Poor app/not user friendly.

*2025-08-29, version 25.1.30*

I regularly get locked out of the app, unlike any other app I use (financial or otherwise), you have to log out or it locks it.

### 1/5 — Login is broken

*2022-03-02, version 21.2.70*

The fields for usernames and passwords do not allow pasting.  How am I supposed to use a secure password if I can’t paste from well known password managers ?

### 1/5 — 1 step forward 2 steps back

*2020-10-18, version 20.1.60*

Crap app!!!
They know you are stuck with this junk when they hold your accounts! Face ID quit working a year ago, got fixed and broke again. You can set it and then it goes away. Nobody cares that you put a pretty picture on the face of a pig! And of course like junkie developers, don’t put a Contact support on the app because you’re afraid!
Clean up this crap!!

### 3/5 — Good until it’s not

*2024-12-06, version 24.1.70*

I had to pay my bills so I tried logging into my account. This time it asked for a code that sent to my number. Unfortunately for me, that was my old phone number, so I had to go into one of the branches to change it. I then tested it out and it was still saying my old phone number. I go back into the bank and I was told it’s not immediate. Why would I assume it wasn’t? It’s literally a phone number change. Still stuck on my old number the next day and I need to get into my account.

### 4/5 — It does what I need it to do!

*2026-02-22, version 25.2.100*

When I Cavan get logged in, the app does what I need to do on a daily basis!  It is quick and easy to use!  

The only reason for not giving it a 5 is that my password has to be reset often and that process is kinda shaky where I don’t always get the reset email.

### 4/5 — Remove password to transfer

*2025-01-19, version 24.1.70*

Please remove password authentication in needed in app for transfers if possible. It’s annoying. Especially because I’m already signed in when transferring.

### 5/5 — Customer service

*2022-12-15, version 22.2.20*

Every few months I have to call in because I messed up my password and every time everybody I talk to is very professional and kind.   I would recommend port state bank to everyone.

### 5/5 — Great bank, great app!

*2020-12-28, version 20.2.61*

The PWSB app works very well, very pleased with its functionality. Best community bank ever, a true ally to area families and businesses.

### 5/5 — Works great

*2020-08-19, version 19.3.20*

My old Touch ID worked great.  In November upgraded to Face recognition and have had no issues.

### 5/5 — Great app

*2016-08-31, version 6.0.1716*

Works well.

I wouldn't bank anywhere else in Ozaukee county.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-06.*