# pymetrics — user reviews

> 125 indexed App Store user reviews of pymetrics by pymetrics, Inc., rated 1.85/5 from 279 ratings.

- Source: https://appshunter.io/ios/app/pymetrics/id1002728475/reviews
- App overview in markdown: https://appshunter.io/ios/app/pymetrics/id1002728475.md
- Rating breakdown: 5★ 44 · 4★ 9 · 3★ 8 · 2★ 17 · 1★ 201

## What do users think of pymetrics?

Overall sentiment: negative

**Pros**

- 🤔 Interesting neuroscience-based games
- 📊 Provides detailed personality assessment
- 💡 Novel approach to job matching

**Cons**

- 🐛 Frequent crashes and login issues
- 🤯 Visually overwhelming and straining
- 🤔 Questionable validity of personality assessment
- 🤷‍♀️ Unclear connection between games and job suitability
- 🕰️ Time-consuming and frustrating process

**Commonly reported bugs**

- Login screen freezes or fails to load
- App crashes during or after completing games
- Password reset emails not received
- Compatibility issues on older devices

**Most requested features**

- Improve app stability and reliability
- Provide more transparency on assessment methodology
- Allow users to skip or retake games
- Offer more personalized feedback and job recommendations

## Newest reviews (18 of 125)

### 2/5 — On the cusp of being awesome

*2025-02-13, version 4.0.6*

Love the idea. Simply glitchy on my iPhone & Tablet. The puzzle game specifically struggled to work. Having completed the tasks it would crash and not allow me to download my pdf (logged out etc & still not working). All issues resolvable and then will be a potent experience

### 1/5 — Don’t waste your time

*2023-08-15, version 4.0.0*

If I could give 0 starts i would. I went through all those games for an at home job for synchrony and tapped my screen who knows how many times just to get told I’m not a good fit and try again in a year. This is the most dumbest thing to see if someone qualifies for a job.

### 2/5 — New update

*2023-05-03, version 4.0.0*

New update about a week ago and now my app won’t even open so I can’t complete the tests required for my two newest applications to be submitted. Setting me up for failure.

### 1/5 — Terrible

*2023-03-31, version 3.32.0*

One of the eorst app i’ve used so far in my life. Sad to see one of the top company of BANGLADESH named BAT uses this app. Filthy app.

### 4/5 — Pretty fun games

*2023-02-20, version 3.32.0*

Our big chatty robot … now the results screen always gets clicking feel

### 1/5 — Umm No!

*2023-02-11, version 3.32.0*

I don’t care who this is for this seems so sketchy.

### 1/5 — Worst App

*2022-12-12, version 3.30.0*

I have been given an assignment by EY to complete on these app, so that I can clear further round of interview. But this app doesn’t work and even after contacting their support staff they just waste the time. I have 10 days to complete the task. I have tried through phone and windows laptop but it doesn’t work anywhere. 
Stop playing with someone’s future.

### 1/5 — Something went wrong

*2022-12-11, version 3.30.0*

I got “Something went wrong - The data couldn’t be read because it is missing”. I do not know whether it’s a part of the game or not, but the first experience while use this app is bad!

### 1/5 — This app/ website

*2022-12-10, version 3.30.0*

This is app and website is not working I am missing out on great job opportunity because of the error messages and the freezing of the games. I was on the phone with the help desk for days trying resolve this issues and they couldn’t provide me any type of solution to fix this issue to be considered for this great position for Discover customer service. I sent them the error messages that appeared upon trying to complete this mandatory assessment I sent several screenshots over several days that appeared. I used and changed several different devices still the same issues and errors that appear. I even spent several days at our public library using every browser from google, chrome, safari and incognito still this website doesn’t work at all. I spent several days speaking with 4 or more agents from there help desk seeking assistance with getting this resolved. And everyone kept providing these same step to try to fix the issue and they couldn’t and haven’t provided me with any new steps other then to log out app and reinstall it again. I have done that over and over nothing changed. They kept telling to put the link into different browsers I did this over and over again same error results and didn’t help me to complete or even access the test. I was able to get in when I went to the library on the 3rd day I made through up to the last and final test and it froze on me again and started again with the error messages it wouldn’t allow me move any arrows to play the games at all. This not good app and or website for any company to use for assessment for employment!!!!! It needs to be updated and fixed. And all they tell you at the help desk is they will close your case because they can’t resolve your issues to complete this assessment after all the screenshots I provided them of this issue and all the emails trying to get them to help me. They are trying to make it seem as if I haven’t responded back so they will be closing my case????? REALLY??? I even ask if it was any way to speak with a live help desk agent to get help and the only way they can and will communicate is through email I would not recommend this app and or website at all!!!!!!! I have never ever had this many issues with taking and completing any other assessments for anyone before!!!!!! No to mention the gas money use going back and forth to the public library trying to get this position because I am in need of employment this so unfortunate and unfair to not just anyone that has to use this app or website all thumbs down 👎🏾👎🏾👎🏾👎🏾👎🏾👎🏾👎🏾👎🏾👎🏾👎🏾👎🏾👎🏾👎🏾👎🏾👎🏾👎🏾😡😡😡😡👎🏾👎🏾👎🏾👎🏾👎🏾

### 1/5 — App doesn’t work and support not helping

*2022-12-07, version 3.30.0*

I have downloaded the app and it is my first experience, nothing to show other than an error on the dash, the support team is asking for too much information and when provided couldn’t support because the support function is not uploading files. Not recommend specifically for the forefront of technologies.

### 1/5 — nothing works

*2022-12-06, version 3.30.0*

nothing will load and IF it does, it says your info isn’t correct when it 100% is. it seems very sketchy to put personal info into this app that feels like it was programmed by a 3 year old

### 1/5 — This app sucked

*2022-10-22, version 3.29.2*

Such a stupid app

### 1/5 — Data farming

*2022-10-11, version 3.29.2*

Not sure why it’s legal to send me to a data collection website when I’m looking for a job. Good way to get people to eat you.

### 1/5 — Great Idea and UI, horrific execution

*2022-10-03, version 3.29.2*

I’m applying for a job as a software engineer. My ability to tap fast on my phone is a horrible proxy for any information on whether or not I would be a good fit. I can’t believe the company I’m applying to would be willing to embarrass themselves and me enough to use this app in its current state.

### 1/5 — MLSE Toronto

*2022-09-26, version 3.29.1*

Pymetrics assessments are god awful. Shame on any company that uses these. The cost of living is drowning most of us, the job hunt is already stressful enough, this app is immensely DEGRADING. Don’t judge a persons potential based on little dumb game data.

### 1/5 — SCAM by UPS

*2022-07-09, version 3.27*

This is a scam data collection and theft program by UPS to mine/steal your data. DONT USE AND DONT TRUST UPS. Imagine scamming people simply looking for work. Screw UPS and this crummy app. Let that company go the F under.

### 1/5 — Disappointing

*2022-07-06, version 3.27*

Not only did the app create severe difficulties just getting connected between them and the job I was applying to, but it gave me rave results while telling the job I was “not recommended” ? If your employer wants you to use them be forewarned

### 1/5 — Can’t believe companies use this

*2022-05-31, version 3.27*

Overall. I’d rather do 20 in person interviews then play the games here. Not to mention that get to take our personal information an store it for two years. Companies shouldn’t use these. Take the time to invest in personal interaction not games!

## Most critical reviews (10 lowest-rated)

### 1/5 — Teste ridículo

*2026-02-07, version 4.0.9*

Não da pra acreditar que uma empresa séria use esse tipo de teste pra selecionar alguém pra ser contratado. Ou eu sou maluco ou esse teste realmente é horrível e sem sentido.

### 1/5 — Its not working only watching the first video

*2026-01-17, version 4.0.9*

The app not working i watched the video and after that nothing happen only logout

### 1/5 — Fake app

*2025-08-26, version 4.0.9*

The app is completely fake do not install this app they will be access our data privacy

### 1/5 — Fake

*2025-04-24, version 4.0.7*

Totally fake

### 1/5 — Useless

*2025-01-12, version 4.0.6*

Job interview with AI? This is completely inhuman. What a silly job the HR team a doing in this company, instead of interviewing properly the qualified candidates they choose to use an IA tool in order to recruit. You can do better.

### 1/5 — I can’t receive password resetting email

*2024-09-21, version 4.0.6*

There must be something so wrong with this

### 1/5 — Scam

*2024-04-18, version 4.0.4*

Seems like a scam app collecting valuable personal information which compromise the device security. I was led to download to do assessments through this application when i applied for a job through linkedin. Manipulated scripts being used to download and use the app for collecting the critical personal or financial data. Careful Fellas!!!

### 1/5 — Useless and boring tests

*2024-03-05, version 4.0.2*

It’s sad just to think many people can’t get a job just by not having the patience to do this stupid kind of test. I’m doing one here (kinda of opitional offered as a mentoring program) but if it was supposed to be taken as a hiring process I’d get out of the opportunity myself. It’s useless and a complete waste of time.

### 1/5 — Poor customer service

*2024-01-04, version 4.0.2*

I was facing issue with the app and raised the issue with pymetric customer care . Already sent aroun 5-7 emails but no resolution. Poor customer service

### 1/5 — Easily the stupidest app in existence

*2023-08-15, version 4.0.0*

A majority of these games don’t make any sense, or don’t work on mobile. The faces game for the example is the EXACT same face

## Most praised reviews (10 highest-rated)

### 5/5 — Pdf hatası

*2024-02-22, version 4.0.2*

Merhabalar sonuçları pdf olarak indirmek istediğimde hata almaktayım nedeni ve çözümü hakkında bilgi verilebilir mi?

### 5/5 — Fine by me

*2022-07-31, version 3.28*

I think a lot of the negative reviews are from people dissatisfied with their results. Doesn’t define you but it’s not entirely inaccurate, in my opinion.

### 5/5 — Fairly accurate, no genuinely accurate.

*2022-04-23, version 3.26*

Knew certain aspect regarding myself, but I had to also realise that what we perceive as ourselves and what we actually are mental tilt and emotionely
 We can learn a lot from this and work ourselves .Jerra32321Jerra21

### 5/5 — Good App

*2022-03-15, version 3.24.1*

Replace my old one, it worked just fine.

### 5/5 — Absolute garbage

*2021-06-06, version 3.18*

The title says it all

### 5/5 — Great challenge

*2020-07-19, version 3.9.15*

WOW!!! This quiz, game, evaluation, whatever it is, is such a brain tester for sure. The key isn’t really to think outside of the box (but it can be), but it to not let your mind think that you are limited to resources. Think of the quickest things that you have without pen and paper, or typing it, or other sources than what you already have NATURALLY! I love it

### 5/5 — Pretty Accurate

*2019-06-13, version 3.6.3*

I’d love to be able to share this with my professional networking platforms.

### 5/5 — Excellent profiling features

*2018-11-02, version 3.4.2*

Playing these neuroscience games will actually give you trait assessments and results. This is a no brainer, resumes cannot directly measure personality traits. For hiring managers, I truly believe this would be a great tool in supplement with a resume to use for the hiring decision!!

### 5/5 — Fun and engaging!

*2018-10-16, version 3.4.1*

Great set of games, really enjoyed playing them and got to learn a bit about myself too which was interesting! Highly recommend playing!

### 5/5 — Finally someone is doing it right!!!

*2018-10-15, version 3.4.1*

Just finished the games. Really cool stuff. Went to their website to learn more about the science behind it and i found it fascinating! Games went by so fast and i got this cool doc at the end that told me what they were measuring. Had no idea I learn best in “low risk situations” but that makes total sense. It finally feels like this whole process cares about me as the candidate.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*
