# Pyramid FCU Mobile Banking — user reviews > 26 indexed App Store user reviews of Pyramid FCU Mobile Banking by Pyramid Federal Credit Union, rated 4.90/5 from 1,487 ratings. - Source: https://appshunter.io/ios/app/pyramid-fcu-mobile-banking/id1493189781/reviews - App overview in markdown: https://appshunter.io/ios/app/pyramid-fcu-mobile-banking/id1493189781.md - Rating breakdown: 5★ 1,368 · 4★ 90 · 3★ 20 · 2★ 3 · 1★ 6 ## What do users think of Pyramid FCU Mobile Banking? Overall sentiment: positive **Pros** - 👍 Friendly and helpful customer service - 🏆 Great community involvement - 💳 Convenient mobile banking features **Cons** - 🐛 Occasional app crashes and errors - 🙄 Annoying advertising banners - 📱 Lack of iPad landscape mode support **Commonly reported bugs** - Repeated error messages when logging in - Issues with check deposit and personal info updates - Incompatibility with certain devices **Most requested features** - Ability to create notes for transactions - Customizable dashboard - Flashlight support for check image capture ## Newest reviews (6 of 26) ### 4/5 — Notes *2024-05-18* It would be most helpful to be able to create a note for an existing transaction. ### 5/5 — Best mobile banking app I’ve used so far!! *2023-03-23* And this really is one of the best mobile banking apps I’ve ever used everything is so easily accessible and whenever I have a problem member services is always there to help me out not to mention on the app you can do everything from transfer money to checking your credit score and it even lets you know your weekly spending, and let me mention most the apps I’ve used before didn’t have half of the features that this app has. So I can confidently say this app has seriously helped me with so much made accessing my money so much more convenient, so seriously I wanna say thank you to whoever made pyramid Federal credit Union and their app!!! Overall i just wanna thank their whole company!!👏🏼👏🏼👏🏼👏🏼👏🏼😁😁😁 ### 5/5 — Yay! *2023-03-08* Nice updates ### 5/5 — Easy Peezy! *2023-03-04* I really enjoyed the app, and how easy it is to navigate through! ### 4/5 — Please use flashlight for check images! *2022-08-17* Works great, needs ability to use the flashlight when taking check images ### 4/5 — App update *2021-02-15, version 2.0.0* Will not let me update to my IPad. Deleted app and will not let me reinstall the app?? It let me update on my IPhone fine but not IPad?? ## Most critical reviews (10 lowest-rated) ### 1/5 — why no landscape mode? *2025-11-06* So irritating and why I don’t use apps. For those of us that use an iPad instead of a tiny iPhone or other smart phone this is a real issue. Hard would it be to make this app work in landscape mode? ### 1/5 — Worst App *2022-08-17* This is literally the worst app to ever exist. It is telling me to download a new version but there is no new version in the App Store. Half of the time, it tells me there is some error and I have to wait an entire day to access my banking information. Worst app and worst bank. ### 1/5 — Mobile app not working *2022-07-13, version 2.0.2* Told to delete app and reinstall. Still comes up with error try again try better lighting make sure on a flat hard surface. Tried over fifty times over two days… went outside for light it us laying flat. Not in town to deposit so inconvenient….please fix ### 1/5 — New app problems *2021-02-08, version 2.0.0* I understand there’s been an update for this app and was told to delete it and re download it. It doesn’t work, I am unable to enter my information:/ ### 1/5 — App Does not Work *2020-07-01, version 1.0.2* Every time I try to use the app, a message pops up that says the system is not responding. I have tried at random times over the past 9 months. ### 2/5 — Needs work *2023-03-21* New dashboard is annoying, says you can customize it to remove certain tiles and to hide/show certain accounts, but then when you follow the prompts there isn’t an option to. Frustrating layout. ### 2/5 — Needs Help *2022-12-13* This app needs help. Every time I log in I am greeted with an error message, telling me only something went wrong. I cannot submit a check because of the app’s error messages telling me my info is off. I cannot update personal info as I get more errors as well. No further app updates are available so I guess I will just drive out to a sister branch… ### 2/5 — App issue *2020-08-21, version 1.0.2* The app for the past few days pops up with a message stating system unavailable ### 3/5 — iPad Pro *2023-12-22* Should have horizontal on iPads Only has vertical ### 3/5 — I phone user *2023-12-06* I dislike all of the advertising along the top of my homepage. It’s convoluted any annoying having to remove these banners every single time I open the application. Customer service said it was an I phone problem and nothing they could do. ## Most praised reviews (10 highest-rated) ### 5/5 — Great App!!! *2026-02-23* Great App!!! ### 5/5 — Green Valley *2024-05-16* It will be nice to have a Branch in Green Valley Az and not going to town (Tucson Az)to do business ### 5/5 — Thank You *2024-03-26* The Tellers and Branch Manager at the Houghton/Rita location are amazing! I appreciate their friendly, kind and professional attitudes. I highly recommend! ### 5/5 — Awesome *2024-02-27* Good ### 5/5 — Review *2023-12-09* Keep doing Good ### 5/5 — The best union out there *2023-11-05* G ### 5/5 — Pyramid FCU 👏🏾😊 *2023-09-15* Honestly, this is the B E S T BANK and FCU I’ve ever banked with! They’ve assisted not only myself but the COMMUNITY AS WELL! 👏🏾😃 Pyramid FCU has financially assisted in building, expanding and constructing Schools and 🏀 🏈 ⚽️s for students! Which gives a better opportunity for our kids to receive a better education in a comfortable setting. And allows our students to still enjoy participating in extra curricular activities! Now that’s a TRUE 🏆winner! 👏🏾😃 Pyramid FCU is all about giving an opportunity and helping their customers BY ANY MEANS. There’s an ENDLESS of benefits and opportunities that comes with banking with PYRAMID FCU! At Pyramid as a Customer we are not only Customers, we’re Partners! 🫱🏼‍🫲🏽 Each customer owns a share and say in the co. So we all have a choice in every opportunity! 😃🙃😊 Pyramid has given me a chance to gather myself, all while re establishing myself financially in great means of success! The employees at Pyramid are ALWAYS assistive, respectful, understanding, caring and POSITIVE and a true DELIGHT! ITS BANKS LIKE PYRAMID FCU that makes THE WORLD A BETTER PLACE! ### 5/5 — My credit union *2023-07-06* Pyramid always !!!!! Takes care of me !!!! Thank you soooooo much , this credit union is the Bomb diggetty !!!!! Keep it up ### 5/5 — Customer service *2023-04-21* When calling Pyramid, I always receive the best customer service. No matter how long it takes they have patience with a friendly voice and eager to assist. Thank you pyramid team members. ### 5/5 — Green Valley *2023-04-15* It will be nice to have a Branch in Green Valley Az and not going to town (Tucson Az)to do business --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*