# Q Mobile Banking — user reviews

> 74 indexed App Store user reviews of Q Mobile Banking by Queensborough National Bank & Trust Company, rated 4.83/5 from 3,399 ratings.

- Source: https://appshunter.io/ios/app/q-mobile-banking/id470196723/reviews
- App overview in markdown: https://appshunter.io/ios/app/q-mobile-banking/id470196723.md
- Rating breakdown: 5★ 2,988 · 4★ 226 · 3★ 47 · 2★ 13 · 1★ 50

## What do users think of Q Mobile Banking?

Overall sentiment: positive

**Pros**

- 👍 Easy to use
- 🚀 Convenient mobile banking
- 💡 Useful features like mobile deposits
- 🔒 Secure banking experience
- 👍 User-friendly interface
- 🚀 Quick access to accounts
- 👍 Seamless functionality

**Cons**

- 🐛 Accessibility issues for visually impaired users
- 🐛 Inconsistent mobile deposit functionality
- 🐛 Difficulty depositing checks with watermarks
- 🐛 Unreliable bill payment feature

**Commonly reported bugs**

- Login screen errors
- Inconsistent app performance
- Inaccurate account information

**Most requested features**

- Add mobile check/bill payment option
- Improve mobile deposit experience with image support
- Allow account nicknames or hiding accounts
- Enhance help and troubleshooting options

## Newest reviews (12 of 74)

### 5/5 — Queensboro Bank is a dream!

*2024-02-09, version 2023.10.1.1*

I really enjoy Queensborough Bank so far! Their staff is super kind and knowledgeable! They had me in and out within 30 minutes opening a new checking account!

### 5/5 — So Easy

*2023-08-07, version 2023.5.0.1*

App is extremely user friendly and makes all of my banking needs easily accessible!

### 5/5 — Great Banking System

*2023-02-25, version 2021.11.0.39*

Great bank System

### 5/5 — Great experience

*2023-02-19, version 2021.11.0.39*

Easy to upload checks and check account balance

### 5/5 — Love queensborough

*2022-01-02, version 2021.11.0.39*

I absolutely love this app

### 4/5 — Nickname account

*2021-12-19, version 2021.11.0.39*

It would be great if we could hide or nickname our accounts through the mobile app

### 5/5 — Clean, Easy to Use

*2021-08-19, version 6.5.5.33*

Great, simple and easy to use apl

### 5/5 — This here bank

*2021-08-17, version 6.5.5.33*

Is good

### 3/5 — Q-app

*2021-05-05, version 6.5.5.33*

One thing don’t know what’s wrong but can’t pay bills from the app called they reset still no luck. So when I get ready I’ll just move to another bank later on

### 4/5 — Statement

*2020-10-02, version 6.2.28*

Love the app but for some reason I’m not able to download my statements any more.

### 5/5 — Not so great

*2020-06-11, version 6.2.28*

Runs very slows, technical issues

### 5/5 — Love this app

*2020-02-14, version 6.1.26*

Love this app so much it is easy to work

## Most critical reviews (10 lowest-rated)

### 1/5 — Bill pay

*2026-05-19, version 2026.01.01*

Changes made to bill pay are horrible and not user friendly.

### 1/5 — Mobile Deposit lacking

*2025-11-04, version 2025.5.0.1*

Please enable images of mobile deposits. Going back to reconcile checks is so hard when there’s no image for it! 

Also, please add a mobile check/bill payment option. This app feels far behind others in its class.

### 1/5 — Terrible app needs a refresh

*2023-08-24, version 2023.5.0.1*

Needs more help options half the time I don’t know where to find anything on this app.

### 1/5 — Accessibility is broken

*2023-05-01, version 2021.11.0.39*

I’ve use this app for several years, and I am a blind user that uses voiceover. When iOS 16 came out this app was rendered not accessible and I have requested help from Queensborough to have the third-party developer fix their accessibility problems. I have been waiting three months, no luck.

### 1/5 — Electronic deposit way too difficult

*2022-10-01, version 2021.11.0.39*

It nearly takes an act of god and one of my kidneys to deposits a small check. The check was made out to cash and I signed the back and wrote “for deposit only” on the back. It was rejected because the check was not written out to me and o did. It write “ for deposit using the queensborough app”. The check was for $70 and they could have held it until it cleared. Nice people but behind the time with reality of people living real lives.

### 1/5 — Not accurate

*2021-02-19, version 6.5.5.33*

bank wrong or app no idea 

But loose money

### 1/5 — trash

*2019-09-22, version 6.0.1.24*

the app feels outdated and i can’t even log into my account!! it says applications error

### 1/5 — Great app

*2017-03-01, version 5.2.5.5*

Great app

### 3/5 — Convenient App

*2026-06-18, version 2026.01.01*

Most of the updates are great with the exception of BILL Pay- it is very difficult to see pending payees you have just set up payments for. I have double paid credit cards as it isn’t as easy to view them in a list. 
I don’t like the Bill Pay update portion, but the rest is all great.

### 3/5 — Deposit feature needs work

*2022-07-25, version 2021.11.0.39*

Depositing commercial checks that have watermarks is difficult to often impossible, often resulting in a trip to the bank. This should be an easy fix but seems to continue to be overlooked. The other features work good

## Most praised reviews (10 highest-rated)

### 5/5 — Instant Banking

*2026-06-08, version 2026.01.01*

Great way to track balance and avoid extra fees.  The balances are usually accurate and present tense.

### 5/5 — Banking

*2026-06-03, version 2026.01.01*

Great banking

### 5/5 — Great!

*2026-05-16, version 2026.01.01*

It’s a great place to bank!

### 5/5 — Pretty good

*2026-05-15, version 2026.01.01*

👍🏻

### 5/5 — Simple app

*2026-04-07, version 2026.01.01*

this app easy to use, straightforward, easy to chat with agent if have an issue

### 5/5 — Excellent

*2024-11-05, version 2024.07*

I have been with Queensborough bank for years love the experience.

### 5/5 — Cut off time/ Frequent deposits

*2024-08-08, version 2024.4.0.10*

Your cutoff times for checking deposits is less than favorable. 
Why do you review low dollar amount deposits on accounts with higher daily balances or on checks that are deposited regularly ( drawn on the same account and deposited monthly for over 3 years for 200$)

### 5/5 — BD

*2024-07-18, version 2024.4.0.10*

Great App

### 5/5 — Great Bank

*2024-04-16, version 2024.1.1.5*

I love my bank any time I have a problem I address it with my bank and they help get everything right. ❤️❤️10 out of 10 I always recommend.

### 5/5 — Redesigned app

*2024-04-05*

Love the new redesign!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*
