# Q Ticketing — user reviews > 111 indexed App Store user reviews of Q Ticketing by Metropolitan Transit Authority of Harris County, Texas, rated 4.86/5 from 9,896 ratings. - Source: https://appshunter.io/ios/app/q-ticketing/id1467914008/reviews - App overview in markdown: https://appshunter.io/ios/app/q-ticketing/id1467914008.md - Rating breakdown: 5★ 9,231 · 4★ 343 · 3★ 98 · 2★ 46 · 1★ 170 ## What do users think of Q Ticketing? Overall sentiment: negative **Pros** - 👍 Easy to use - 🚀 Convenient mobile ticketing - 💡 Apple Pay/Google Pay integration - 👍 Works great **Cons** - 🐛 Buggy app with issues - 🐛 Tickets disappearing or not working - 🐛 Login and account problems - 🐛 Payment and transaction problems - 🐛 Compatibility issues with older devices **Commonly reported bugs** - Tickets disappearing after app update - Activating multiple tickets instead of one - Unable to login or reset password - Payment issues and lost money - App crashing or not functioning properly **Most requested features** - Cheaper weekly and monthly passes - Treat veterans the same as free pass - 24-hour bus service for night workers - Digital card for scanning on trains - Single app for all metro needs ## Newest reviews (10 of 111) ### 2/5 — Sol *2026-04-24, version 4.135* Porque no está funcionando la máquina para pagar el costo de el autobús 265? ### 3/5 — Downhill *2026-04-03, version 4.135* Why did you remove Pay? This app was working flawlessly until recently. ### 2/5 — Bugs *2025-08-25, version 4.135* The app for the most part is great and easy to use. But days like today I’ve tried to buy a ticket and have money in my account but it will constantly give me an error saying unable to pay. ### 1/5 — can't login with facebook Meta's OpenID *2025-05-23, version 4.098* can't login with facebook Meta's OpenID ### 5/5 — Easy & convenient *2025-05-04, version 4.098* Very easy to register and sign up fast quick and convenient you even get your five free rides in the app after you ride 50 times only thing you can do is buy a student ticket. I wish they had that option for students but overall I love it thanks, Metro. ### 5/5 — Moneek *2025-04-24, version 4.098* Customers Service Awesome ### 1/5 — Why the Metro option disappear? *2025-04-16, version 4.098* I’m just wondering why there is no Metro option? I could only see Harris county transit and fort blend ### 5/5 — Good job *2025-04-09, version 4.098* Love the app and it saves me money from ubering crazy thanks !! ### 5/5 — Tickets *2025-04-07, version 4.098* Very convenient ### 2/5 — Account Access Glitches *2025-03-06, version 4.098* Used the app several years ago, now I am unable to log in with my Apple account. Says it sends a new verification email to my email address which never arrives, not in my junk folder or anywhere. Try to make a new account with a secondary email address, same problems. Try to use a fake email through Apple’s Hide Email feature, don’t accept it as valid. So I basically can’t ride the bus at this point! ## Most critical reviews (10 lowest-rated) ### 1/5 — App Change *2026-04-28, version 4.135* I should be able to transfer my (paid) rides from the old Qticketing App. It’s only two rides but it’d be great if you could compensate me ### 1/5 — Not paying for his card *2026-03-27, version 4.135* I’ve been using this app for years now all of a sudden one of the chime cards that I been using on the app is not working! I added a new card and even delete old cards to add them again and it still didn’t work ### 1/5 — Apple Pay Disappeared *2026-03-22, version 4.135* I tried to pay my fare and there’s truly no way. Apple Pay has disappeared and my card is not working. Apparently the transition to the new app has removed all functionality from this one ### 1/5 — No email *2026-01-28, version 4.135* Not sending email for verification after it shows it has. VERY Frustrating. ### 1/5 — App is not working *2026-01-16, version 4.135* This app has been down for almost a week now. I can’t purchase tickets ### 1/5 — can't login with facebook Meta's OpenID. Purchased a metro bus ticket but couldn't activate it. *2025-08-29, version 4.135* can't login with facebook Meta's OpenID, just now Purchased a metro bus ticket but couldn't activate it. ### 1/5 — It’s taking the money off my card but not proving me with digital ticket *2025-08-15, version 4.135* Bus drivers keep saying can’t confirm ### 1/5 — Broken app? *2025-08-14, version 4.135* App login says email or password is incorrect, yet I am able to log in online with the same credentials. Then, the help link takes me to a broken page. ### 1/5 — Please add the option to load your metro card *2025-07-23, version 4.135* Since half of the physical metro card tap stations are not working, you should be able to load up your Q card on this app. My metro card is linked with my employer and I get money direct deposited to my Q card. Most people use a Q card, so you should make a function where you can load your card in the app versus just purchasing a ticket. Please make it easier for people to pay. ### 1/5 — Won’t allow me to add payment method *2025-06-20, version 4.098* The app won’t allow me to add a payment method so that I can purchase tickets. ## Most praised reviews (10 highest-rated) ### 5/5 — I HATE TO SEE IT GO AWAY *2026-04-02, version 4.135* I love this app ### 5/5 — Great App *2026-03-13, version 4.135* The greatest app on my iPhone. ### 5/5 — The app works great *2026-02-02, version 4.135* 😃 ### 5/5 — Adiós al sin sentido *2026-02-01, version 4.135* Gracias por devolverme la posibilidad de pagar 1.25$ y no 3$. ### 5/5 — My Experience *2026-01-04, version 4.135* It's VERY SIMPLE! And EXTREMELY convenient! 👍🏾👍🏾 ### 5/5 — Apple wallet *2025-12-26, version 4.135* Make the tickets able to be added to the we pay wallet please ### 5/5 — 👍 *2025-12-24, version 4.135* Convenient, simple easy. Quick ### 5/5 — Bus ticket *2025-11-28, version 4.135* It's easy and fast and you don't have to deal with any rude or disrespectful people 😁💯 ### 5/5 — Review from a newbi *2025-11-10, version 4.135* I have ment so many wonderfully happy to help people driving your buses, THANK YOU SO MUCH. I am Loving the rides. Thanks! ### 5/5 — Top tier service *2025-06-18, version 4.098* I was pleasantly surprised the first time I rode the Metro to the airport. Buses were very clean inside and out. Drivers were very knowledgeable, courteous, and extremely helpful to a first time rider. I wouldn’t hesitate to use the Metro to get around in the City of Houston. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-20.*