# Q7 Sport Smartwatch — user reviews > 75 indexed App Store user reviews of Q7 Sport Smartwatch by AX Technologies LLC, rated 2.90/5 from 210 ratings. - Source: https://appshunter.io/ios/app/q7-sport-smartwatch/id1450240288/reviews - App overview in markdown: https://appshunter.io/ios/app/q7-sport-smartwatch/id1450240288.md - Rating breakdown: 5★ 67 · 4★ 19 · 3★ 20 · 2★ 25 · 1★ 79 ## What do users think of Q7 Sport Smartwatch? Overall sentiment: negative **Pros** - 💰 Affordable price point - 🎯 Effective step tracking - 👍 User-friendly app interface - 🔋 Good battery life - ⌚ Comfortable watch design - 📱 Syncs well when working properly **Cons** - 🐛 Frequent connection failures - 🐛 App crashes and freezes - 🐛 Data syncing issues - 🔌 Bluetooth connectivity problems - ⏰ Inaccurate time keeping - 📊 Inaccurate step counting - 🚫 Poor customer service responsiveness - ❌ App logout issues requiring repeated sign-ins - ⚠️ Account creation and login problems - 🔄 Frequent disconnections after initial setup **Commonly reported bugs** - Network connection error during sign-up despite valid connection - App crashes upon firmware check - Watch keeps kicking user out during setup - App crashes immediately after watch connection - Cannot create account or persistent login failures - Data not syncing despite showing connected status - Watch disconnects randomly and won't reconnect - Time resets to January 1, 00:00 repeatedly - Bluetooth shows connected but app shows disconnected - Step counter extremely inaccurate (counts hand movements as steps) - Watch cannot be found in device list during pairing - App requires constant Bluetooth re-pairing - Age validation limit (maximum birth year 1959) - Notifications popup appearing excessively - Forgot password button unresponsive - Watch does not keep time without app connection - Military time format cannot be changed **Most requested features** - Snapchat notifications support - TikTok and other social media notifications - Customizable watch faces and colors - Custom background images - Adjustable font colors - Customizable notification slide order - Standard time format option (non-military) - Custom ringtone selection - Changeable watch bands - Music playback capability - Ability to set reminders and alarms - Text messaging functionality - Calculator app - Photo viewing capability - Weight goal customization - Sleep duration editing - Dead battery tracking feature ## Newest reviews (18 of 75) ### 2/5 — Network connection?! *2024-01-16, version 1.2.1* I’m sorry to be such a low rating but I can’t even sign up every time I put in my information and hit sign in/sign up it just said please check network connection but I was connected to the Wi-Fi and there was nothing wrong with it ### 3/5 — Notifications *2022-12-16, version 1.2.1* I really wish it would notify me for messages and snaps but all in all a good goal keeping app ### 3/5 — ...Soooo... *2020-12-15, version 1.2.1* I see a lot of people giving the product 1 stars but for me I would say about 3 and a half but for me the product has worked pretty good the only issue I have with it is that the steps are kinda off because i could be walking and the watch doesn’t count it but if I slightly move my hand it does count it ### 2/5 — Can you answer calls on your Smartwatch? *2020-10-31, version 1.2.1* I connected my phone with the Smartwatch to receive calls & I do receive them but i dont know how to answer them from my Smartwatch or if you’re able to. ### 2/5 — It won’t connect :( *2020-10-23, version 1.2.1* My mom had brought me this as a gift instead of a fit bit so I accepted it but the only problem is that it won’t connect! It’s so annoying that this won’t connect because I was really excited but lemme tell you, don’t get your hopes up for this. ### 4/5 — Nice *2020-08-08, version 1.2.1* I liked this watch especially for how cheap it is but I couldn’t figure out how to change how long I slept for and some of the categories were hard to figure out. It would be nice if there were better directions but over all a nice watch ### 1/5 — Would not buy again *2020-07-27, version 1.2.1* The app is terrible! The watch was okay for a while. But after charging it this last time it will not connect. ### 1/5 — Connection *2020-07-24, version 1.2.1* Hi . So I got my q7 watct as a gift. Downloaded the app but can’t connect to the watch I tried to delete app and put it back on it is not sinking with my apple phone. It’s useless. All it dose is look cool . ### 1/5 — Don’t buy it *2020-07-22, version 1.2.1* The worst watch ever, never get synchronized with the cellphone. I lost my money. I don’t even use one. Don’t buy it. 😡 ### 1/5 — Waste *2020-06-20, version 1.2.1* I bought Q7 smart watch and it’s not pairing with the app ... it’s not worth the time and money ### 2/5 — An extra STAR cause it’s a good fake *2020-03-30, version 1.2.1* So for bragging rights only it made my son look cool....for a hot minute. Battery life is five hours IF it’s not used. What a waste of a great idea! Where did Q7 go wrong? So many mistakes they had to know at production it would be found out to be a bad fake of a bad product. Even the Apple is not that great but I bought this as a gift and he used it maybe twice. I tried giving it to my brother-in-law and I couldn’t force him to take it. Have I made my point? ### 2/5 — Unsure *2020-01-31, version 1.1.9* Just bought this watch and was working just fine until today the watch disconnected from my phone and will not reconnect. Planning to take it back and get my money back. ### 2/5 — My review *2020-01-25, version 1.1.9* I think you guys should let us pick backgrounds and ringtones. We should be able to change the bands. You guys should have notifications for anything that we wish to download, and a notification for Snapchat. We should also be able to text on the watch too. Thank you for your time. ### 1/5 — Won’t sync! *2020-01-06, version 1.1.8* I love the watch, and the app layout. But I cannot get my watch to sync my steps to the app. I am connected to Bluetooth. The app says I’m connected. My watch shows all of my information, steps, calories burned, etc. but the information won’t sync to the phone. help?!?! ### 1/5 — Disappointed *2020-01-02, version 1.1.8* Does this app work with the Q7? I don’t have the sport just the Smartwatch but I can’t find the app for it and it’s not working with the sport app. ### 2/5 — Would not recommend this product *2019-12-28, version 1.1.8* This is an ok watch but I wouldn’t purchase another one. My daughter and I bought one for Christmas and mine connected just fine. But can’t get hers to connect to her phone at all. I don’t know what to do since hers is useless. Waste of money. ### 1/5 — App is awful *2019-12-27, version 1.1.8* Can't even get it to load long enough to set up my watch. No wonder the watch was on sale ### 4/5 — My review *2019-12-27, version 1.1.8* I think that you should let us change the watch face. You should let us set our own backgrounds. And you should let us make our own. You should let us pick the ringtones for the notifications and calls. And you should let us make reminders and alarms on the watch. You should also let us be able to change the wrist bands and let us play music on the watch. Thank you for your time. ## Most critical reviews (10 lowest-rated) ### 1/5 — Do not download this app *2022-02-13* Bad app ### 1/5 — Not working *2021-06-28, version 1.2.1* It's not even working it keeps kicking me out I answered the questions to set it up but I haven't even connected the watch because it keeps kicking me out. ### 1/5 — Bad app *2021-06-02, version 1.2.1* it is so bad cause it never connect to the watch. ### 1/5 — Crashing *2021-01-09, version 1.2.1* as soon as it’s connected the app crashes no matter how many times I delete the app, reset the watch, update my phone and update the app. ### 1/5 — Wow... Seriously.. '-' *2020-12-26, version 1.2.1* So, my watch doesn't work without the app? I can't even set the time right on my watch and when I actually download the app, it won't let me back in after I make an account?! What's going on? This app needs maintenance and a new look. ### 1/5 — This is trash :/ DO NOT BUY *2020-12-18, version 1.2.1* this is rlly trash because it ain’t even touch screen..it doesn’t even work half the time!!! ITS NOT GOOD!!! ### 1/5 — Terrible purchase *2020-12-15, version 1.2.1* App won’t let me create an account. It tried to make me give it access to my Microsoft acct or Twitter. Since I can’t get the app to work I can’t get the watch to work. Had someone create an acct for me and I still can’t log in. I’ll be returning both watches this week. Do t waste your money. ### 1/5 — Somehow shows connected but never synced *2020-12-06, version 1.2.1* So I tried use this app on iPhone 8 and latest iOS using my Q7. The phone was able to connect to Q7. It there were two devices on Bluetooth-q7 and q7-le . Anyways the app is terrible to add and connect a device and even if I got it connected in this app the data from Q7 would not sync to app at all. Clicking on firmware check would simply crash the app. Reboot the device had no effect. There were no helpful indications what so ever on what is wrong . It’s obvious that q7 smart watch is not syncing to iOS app although it records my walk/steps. But this makes it useless for me for tracking walk/run exercise purposes :(. I can only use smart watch for other phone related things such as notifications and messages,etc. **Developer response:** Hi there! Please email us at reviews@q7smartwatch.com, so we can look into this and provide a quick resolution. Thank you very much. ### 1/5 — Can’t pair my phone *2020-08-27, version 1.2.1* Why won’t it let me pair to my phone? I search and it says select device but the box is empty. Tried uninstalling and reinstalling and nothing is working.... ### 1/5 — Won’t connect *2020-08-15* I bought this watch while on sale. Now I know why they where trying to get rid of them. It worked great for a week maybe two and now it will not connect Bluetooth is connected but it will not sync to my phone. I have uninstalled app and reinstalled and it will still not connect. And it doesn’t keep time properly. So what am I to do with it now. From the comments I’ve seen trying customer service is useless. Want some answers or a new watch since it’s to late to return. Still have original box and receipt. Please respond **Developer response:** Hi! Thank you so much for your review! Please make sure it is not connected to your phone's Bluetooth to start. If not, please restart both devices & then connect through the app first and ensure you have location services turned on & you should be all set! If not, please email us at reviews@q7smartwatch.com ## Most praised reviews (10 highest-rated) ### 5/5 — Smartwatch *2020-09-25, version 1.2.1* It will not connect to my iPhone. The model of my watch is NO9072! When you added the q7sport watch it disconnected my watch from my iPhone .will not let the watch connect back to my phone ### 5/5 — Great Watch *2019-06-04, version 1.1.4* Bought the watch recently and absolutely love it. It sinks great with the app and it’s really helping me keep in shape. Very user-friendly and looks great too! ### 5/5 — Great watch *2019-06-03, version 1.1.4* Easy to use app and a great quality watch with all the features for a fraction of the price ### 5/5 — Great watch, great app *2019-06-03, version 1.1.4* Love this smart watch and connects perfectly with the app. The app is really helpful especially when tracking my day to day movements! ### 5/5 — Highly recommend ! *2019-06-03* Modern day weight loss motivator ! Affordable watch and easy to use app. Tracks my steps and weight and helps me stay track. Highly recommend as a way to achieve your goals for a healthier lifestyle. ### 5/5 — Awesome App!! *2019-06-03* This watch and app work amazingly in sync together. I knows me better than I know myself! :) I love the idea of it knowing if I’m low on water, pics with a click and so much more. I have also been in touch with their customer Servise and they were super helpful! Highly recommend for all ages! ### 5/5 — Great Download! *2019-06-03* This app is extremely user friendly and easy to navigate. Great product and a great app overall. This app makes the Q7 experience excellent! Highly recommend! ### 5/5 — The best app ever *2019-06-03, version 1.1.4* This app is so easy to use ! There’s so many features but this app makes it so easy to understand. ### 5/5 — Great! *2019-05-07* Increasing fan base means updated app. Just what we need. I love it ### 4/5 — Notifications and watch face *2020-12-27, version 1.2.1* This watch is very good and affordable but I think that you should update the app to make it to where we can receive notifications from all social media platforms; for example Snapchat and TikTok. We should be able to change the watch face to choose what color the font is and if we want an image on the watch face as well. I also think we should be able to choose the order the slides are in. Please take this into consideration on your next update. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-05.*