# Qahwah House — user reviews

> 9 indexed App Store user reviews of Qahwah House by Cogent Softech LLC, rated 3.76/5 from 17 ratings.

- Source: https://appshunter.io/ios/app/qahwah-house/id1618025336/reviews
- App overview in markdown: https://appshunter.io/ios/app/qahwah-house/id1618025336.md
- Rating breakdown: 5★ 10 · 4★ 1 · 3★ 3 · 2★ 0 · 1★ 2

## Most critical reviews (9 lowest-rated)

### 1/5 — No Order Management in-Store

*2024-03-05*

The one star provided in the review is for the app experience, which is polished, fast, and functional.

Unfortunately, the essential service that the app provides is neither supported nor understood by Qahwah House staff, at least at my local store. My friends and I have used the app to order several times, and not once has an order been successful. 

By this I mean: you can select an item, check out, pay, and then view tracking for your order - and the restaurant does nothing with it. Orders may as well be vague suggestions; walking in, the staff is always surprised that an order has occurred, and then surprised again that it is marked “ready for pickup,” and begin the order there. It is in essence actually slower to use this app than to just walk in and place an order.

An app is nothing without the structure it needs to make it function as intended: in this case, proper staffing and training.

### 1/5 — App is fine but way too many notifications

*2024-01-15*

It would be nice to have the option to only have necessary notifications and to disable unwanted ones without completely shutting them off from settings.

### 3/5 — Still waiting on the Cleveland store to be added to the app

*2025-11-03*

Every update that comes by I look got the Cleveland store and it’s not here despite being open for a month at least.

### 4/5 — Issues

*2025-09-08*

After the update, I can’t make a payment.

### 4/5 — Issues

*2025-07-05*

1.There is no status update on my orders, even when I order in advance, which makes it feel pointless.
2.It’s realllllllllly inconvenient that I can’t choose a size for many iced drinks.

### 4/5 — Issues

*2024-11-06*

1.There is no status update on my orders, even when I order in advance, which makes it feel pointless.
2.It’s realllllllllly inconvenient that I can’t choose a size for many iced drinks.

### 5/5 — Love it!

*2024-07-16*

This coffee is my daily NEED and this makes it so much easier! I’d love if you’d add an option to leave tips on the app because your employees are always so kind :)

### 5/5 — 10/10

*2023-11-07*

Great app, highly recommend use to support your local businesses over corrupt Starbucks, Dunkin, etc. 

Qahwah House would benefit from providing more rewards on the app. This incentivizes people to use the app, especially in its earlier stages, and will help to bring the customers in. Keep improving and growing.

### 5/5 — Moe

*2023-07-10*

It’s so much easier to order through the app, you get points when ever you place an order. What I like about it is that the app tells you that they received the order and it even tells when it’s ready 😍

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-07.*