# QCitizen — user reviews > 30 indexed App Store user reviews of QCitizen by Quezon City Government, rated 4.60/5 from 5 ratings. - Source: https://appshunter.io/ios/app/qcitizen/id1536531355/reviews - App overview in markdown: https://appshunter.io/ios/app/qcitizen/id1536531355.md - Rating breakdown: 5★ 3 · 4★ 2 · 3★ 0 · 2★ 0 · 1★ 0 ## Newest reviews (10 of 30) ### 2/5 — MY REVIEW *2022-10-11, version 0.2.85* Kailangan magreload ng paulit-ulit. Tapos nawawala yun naka-flash sa screen. Sobrang hirap gamitin ng mismong app. Hirap din magupload kahit updated naman yung app. ### 1/5 — Very useless🤬👎 *2021-10-10, version 0.2.59* "Email already exist" always everytime i sign up. I used all of my gmail acc and i created new to use for signing up but same already exist. Please we all want easy access specially for this pandemic. Please fix your app/website. ### 1/5 — No synchronicity *2021-05-01, version 0.2.46* A notice pops up that the apple ID is registered only with the QC eservices but nit with QC ID. Then it says clink on this link but it does not work. It keeps going back to ID application. ### 1/5 — App not working *2021-04-21, version 0.2.46* Updated the App and now it is not responding. A useless app. Too bad can’t put negative stars to rate. Fix this please!!! ### 1/5 — Not easy to sign up when you are from qc *2021-04-17, version 0.2.46* So awful to sign up even if you are from qc. So many requirements. When youve sent an id they still need more docs. Il just delete this. Not a good place to have technology as partner. I thought it should be easy. Been months ive applied but the evaluator is not an an easy to do verification. Such an awful app and website. ### 1/5 — Update broke the app *2021-04-08, version 0.2.45* App no longer works after the update. Just a white display. ### 1/5 — App not opening when launched *2021-04-07, version 0.2.44* The app is not responding when launched. ### 1/5 — Connection Issue *2021-03-24, version 0.2.34* Connection problem need to resolve. ### 1/5 — Connection *2021-03-05, version 0.2.24* It always say connection issue ### 2/5 — No internet connection daw? *2021-02-22, version 0.2.24* Why does it keeps on saying no internet connection? Naka connect ako sa wifi. Please improve your app. Thank you. ## Most critical reviews (10 lowest-rated) ### 1/5 — Please improve UI! *2025-11-12, version 0.2.109* Dami kong tinype mabubura lang pala. So tiresome to fill up! ### 1/5 — Services! *2025-04-30, version 0.2.109* Not recommended, pahirapan lang gamitin! ### 1/5 — Poor *2025-04-25, version 0.2.109* Logs you out all the time even checking the remember me option. App is almost always down. ### 1/5 — Invalid response *2025-01-09* App is not working while traveling abroad. Showing unexpected error, status code 200, and was not able to pay my business tax. Frustrating for traveling businessman ### 1/5 — Health Certificate Online Payment *2024-10-24, version 0.2.109* The online payment is not working or unavailable. ### 1/5 — More improvement pls *2024-05-05, version 0.2.108* It get stuck in uploading some requirements. Even the proceed button doesn't appear. You need to do by flipping your phone and need to click something before it appears and especially once you're almost finished, that's the time you'll get stuck again. Then need to redo everything every day. Every hour every second. But there's no help. There's a certain time sometims where you can only open it. More more more improvement. ### 1/5 — Does not work *2024-01-15* Was working before but now I cannot log in. ### 1/5 — Hays. *2023-11-01, version 0.2.104* Paano makagagawa o makaka-apply ng id thru onl paano kung walang available na any valid id's aside sa tin id na wala kayo g option and naglagay kayo school id pero naka rejected pa rin, edi useless para sa amin na walang enough na valid id yung pag-apply onl. ### 1/5 — Can't Log in using my facebook email *2023-09-06, version 0.2.104* It always says everytime i sign in is: An unexpected error occurred. Null check operator used on a null value Please check if you have the latest version of the app or contact support for assistance. ### 1/5 — APP NOT GOOD EMPLOYEE NOT GOOD *2022-06-21, version 0.2.85* STUPID APP! YOU NEED TO UPLOAD SOME FILES THAT AT THE FIRST PLACE, THAT IS WHAT YOU ARE APPLYING FOR! HOW COME YOU’LL HAVE THAT CERTAIN DOCUMENT TO UPLOAD!!! THEY WILL ASK YOU TO DO AN ONLINE APPLICATION BUT THEY WILL NOT ASSIST YOU. THEN IF YOU DO IT ON YOUR OWN AND MADE A MISTAKE, THEY WILL TREAT YOU LIKE YOU ARE THE MOST STUPID PERSON THEY’VE EVER MET! ## Most praised reviews (10 highest-rated) ### 5/5 — A Very Useful App *2021-02-02, version 0.2.14* For QC residents, this is a very useful one-stop shop app for everything you need in QC. The UI design is modern and clean-looking which makes it very attractive to use. I like how it has security and safety options like biometrics and PIN log-in too. I hope it will add more useful features and functionality for QC residents and everything and anything QC-related soon! More enhancements and improvements please. Good job Quezon City government! ### 4/5 — Good app! But... *2021-04-15* As a QC resident, this app is so much useful and ahead of its neighbouring cities. But there are so much need to improve the app. UI is good though. ### 4/5 — QCitizen ID *2021-02-23, version 0.2.24* I was able to fill up the application forms for the ID and have a reference number, but every time I uses my email address it says single use only. So try to open the apps with my FB, it won’t open the QCitizen ID apps and a message just pops up- application not approved yet. Please assist ### 3/5 — Bad Response Format Error *2021-05-24, version 0.2.51* Im receiving below error: "An unexpected error occured. Exception: Bad response format. Please check if you have the latest version of the app or contact support for assistance" I just downloaded the app today and Im entering the credentials same with the account I created on the QCservices. Please help. ### 3/5 — Cannot Log In *2021-05-22, version 0.2.51* Tried to log in using the single sign in option for google but I keep getting the error “Bad Response Format” ### 3/5 — Update *2021-04-17, version 0.2.46* Hindi ko mabuksan yung QCitizen ko nung last week pa ang sabi kasi kailangan ko raw i update tapos nung na update ko na then binuksan ko kulay puti nalang siya Kala ko baka nag rerefresh Lang pero isang oras ako naghintay ganon parin talaga, anyare 🤷‍♀️ ### 3/5 — Latest update *2021-04-07, version 0.2.44* Latest update caused the app to not open. Please fix. ### 3/5 — Not functioning very well *2021-04-07, version 0.2.44* Options are so slow to respond ### 3/5 — Apple ID sign up option *2021-02-17, version 0.2.20* There’s no “Sign up option” for apple ID, only facebook and Google has. I can’t log in my account. My account linked on my apple id which means single sign on, I hope you can help me, thank you. ### 2/5 — I need assistance *2025-08-25, version 0.2.109* My account is connected to facebook but currently facebook is not working in the app, it’s been down for months now and still hasn’t been fixed. Even if I try to login with the same gmail, it isn’t registered and requires me to use facebook login which ,again doesn’t work so I am unable to use any of the services at all and right now I need to be able to access the app to process some much needed paperwork --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-03.*