# Q.HOME — user reviews

> 7 indexed App Store user reviews of Q.HOME by Hanwha Q CELLS America Inc., rated 2.90/5 from 12 ratings.

- Source: https://appshunter.io/ios/app/qhome/id1491103343/reviews
- App overview in markdown: https://appshunter.io/ios/app/qhome/id1491103343.md
- Rating breakdown: 5★ 4 · 4★ 1 · 3★ 1 · 2★ 2 · 1★ 4

## Most critical reviews (7 lowest-rated)

### 1/5 — App does nothing

*2025-09-02*

Go to login and it loads then does nothing! Keeps me in the login page if anyone has any tips let us know! We are very frustrated with the app.

### 1/5 — Need Update!

*2024-05-05*

Works great when it works needs update to app

### 1/5 — Don’t get this app

*2024-04-28*

In the beginning the app worked then all of a sudden it stopped working then I did the update and it worked for one day then stopped working again and now it doesn’t even update or start

### 1/5 — Didn’t work

*2021-11-21*

Disappointingly, the app would not recognise either scanned barcode, or typed serial number of system.

Could not get to work, and deleted app after 20mins of trying.

### 2/5 — Worked for a bit

*2024-04-18*

I loved the app when it worked but now it doesn’t work and I removed it and reinstalled the app and it still doesn’t work please update

### 2/5 — Almost No documentation

*2024-02-22*

I have figured out much of the app by trial and error. Terminology, abbreviations, setup is POORLY or not at all covered in a user guide  published over a year ago. The links on the login page for “Contact us”. “FAQ”, and “about us” fail. One would like to think a sophisticated app would have some way of contacting customer service?

### 3/5 — Good when it’s working

*2023-02-11*

When the app is working it’s great. However, the times it’s not working are just frustrating. More often than not my app doesn’t work and doesn’t show me anything. Is there a way to fix this issue?

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-05.*