# QIB MOBILE — user reviews > 167 indexed App Store user reviews of QIB MOBILE by Qatar Islamic Bank, rated 4.60/5 from 15,281 ratings. - Source: https://appshunter.io/ios/app/qib-mobile/id587428616/reviews - App overview in markdown: https://appshunter.io/ios/app/qib-mobile/id587428616.md - Rating breakdown: 5★ 12,735 · 4★ 1,122 · 3★ 510 · 2★ 248 · 1★ 666 ## What do users think of QIB MOBILE? Overall sentiment: positive **Pros** - 🚀 Outstanding ease of use - 🔒 Secure with OTP and biometrics - 👍 User-friendly interface - 👍 Provides wide range of services - 👍 Continuously improving - 👍 Efficient and practical **Cons** - 🐛 Occasional crashes - 🐛 Slow response times - 🐛 Compatibility issues with new iOS versions - 🐛 Unreliable booking system - 🐛 Unexpected ads that can't be closed - 🐛 Difficulty changing account details **Commonly reported bugs** - Login screen freezes - Incompatible with iPhone XS - Face ID/Touch ID not working - Frequent app crashes - Issues with money transfers **Most requested features** - Ability to change phone number for specific cards - Option to upload documents from photo gallery - Ability to hide accounts from main screen - Contactless/tap-and-go card support - Integration with Apple Wallet for mobile payments ## Newest reviews (11 of 167) ### 2/5 — اعتراض على قانون الجديد *2026-05-11, version 12.5* انا ضد صرف مبالغ لأي جهة حكومية من غير إذني ### 4/5 — Mr *2025-11-19, version 12.1* It doesn’t enable me to make international transferring money ### 3/5 — There is an error in the application *2025-10-10* There is an error in the application interface. Every time I open the application, I get the interface swiped to the right. The problem is that I cannot see some numbers and words because the interface is swiped to the right. I hope that you solve the problem as soon as possible **Developer response:** Your review is important to us, please share further details and your contact via email to: info@qib.com.qa or call 44448444 to be able to assist you. ### 3/5 — Face ID not working *2025-05-05, version 11.5* Face ID is not working on iPhone since the latest update kindly fix this issue ### 3/5 — يحتاج تطوير *2024-10-02, version 10.8* البرنامج شامل ولكن القوائم تحتاج تحسين لانها تشتت المستخدم بشكل كبير صفحة العروض الي فالواجهة الرئيسية جداً مزعجة وكبيره يفضل تكون في قائمة خاصه او تنزل اخر الصفحة الرئيسية التحديث الاخير فيه مشكلة البرنامج مايفتح اذا شابك على الواي فاي او vpn لازم اكون شابك على داتا الجوال علشان يفتح اتمنى الاهتمام في البرنامج وتطويره لان المنافسين افضل بمراحل ### 5/5 — تقيم *2024-06-09, version 10.4* مرحبا التحديثات الاخير جميل جدا وأنيق ويشكرون عليه ويستحق العلامة كاملة ### 5/5 — ❤️ *2024-04-30, version 10.3* Easy to use ❤️ ### 5/5 — Outstanding *2024-01-02* There is no words that can describe the easiness that I faced using the app. BRILLIANT. One thing if they can add would help me more, is If I were able to change the phone number for specific cards like for my Children or Wife so that they can be up to date with their spending in their prepaid cards. ### 5/5 — Very user friendly App *2023-12-27, version 9.8* Thanks for the developer on this excellent system it is very useful and easy to navigate. All the best ### 5/5 — 👌🏽 *2023-12-12, version 9.5* Getting better and better and hope qib corporate banking also improve ### 2/5 — Money transfer *2023-11-29, version 9.5* You have a glitch when transferring money to a QIB account ## Most critical reviews (10 lowest-rated) ### 1/5 — Not user friendly *2026-08-09, version 12.7* It used to be user friendly, every new update update make it more and more difficult and useless without any understandable real benefit to users or added security, change for developers false show only ### 1/5 — Doha *2026-07-10, version 12.6* سيء جدا والموظفين لا يحسنون التصرف واساء لسمعه البنك ### 1/5 — السلام عليكم *2026-01-04, version 12.3* ‏بنك سيئ جدا ### 1/5 — حينما تطلب ملخص كشف حساب ويعطيك التخيير بين المسحب او الايداع *2025-08-28, version 11.9* وتختار مثلا الايداع يعطيك الجميع 👎🏿 ### 1/5 — خدمات سيئه *2024-11-10, version 10.9* خدمات سيئه ### 1/5 — 10.6 *2024-07-28, version 10.6* من اخس الابديتات اللي شفتها. اتمنى تصلحون مشاكلكم بشكل اسرع. ### 1/5 — Absher *2024-05-26, version 10.3* For the last two months Absher points is not working. No intimation from the bank on the issue. When I called call center no specific time to resolve. Slow Banking service. We need to wait ages to get resolution. ### 1/5 — Poor Response *2024-03-17, version 10.2* I applied credit card through QIB App and it got approved, then I applied supplementary card it said there was problem with submitting, resubmit the application. I resubmitted application and got two card approved at same name as supplementary cards. I called CS they said they can’t take complaint on phone and I have visit branch. There was no otp or reconfirmation of my application. ### 1/5 — ملاحظة تقنية *2024-02-12, version 9.9* البرنامج منذ سنتين يطلب تحديث البيانات وانا دائماً اقوم بتحديث بياناتي وأتفاجأ بوقف معاملاتي البنكية بسبب عدم تحديث البيانات وهذا يعتبر خطأً تقني وفني لا يتحمل أعباءه عميل البنك 👎🏼 ### 1/5 — Last update poor *2023-04-05, version 9.1* Please make it easy for your customer ## Most praised reviews (10 highest-rated) ### 5/5 — عميل من 2005 *2026-08-05, version 12.7* افضل تطبيق مصرفي في العالم ### 5/5 — Feature request, and thank you note. *2026-03-01* Honestly, this is in my opinion the best banking application in Qatar. I have tried multiple banking apps and this one is by far the most friendly and advanced one I’ve seen. One feature that I think would greatly benefit all the Muslims is a Zakat calculator. And I’m not talking about the one where you enter values and it tells you how much you need to pay. I’m talking about an automatic system that looks at how much you have across different accounts and the duration and does the calculation automatically. I struggle so much to calculate every time because I don’t know what to include and how to calculate. ### 5/5 — Wallet *2026-02-27, version 12.5* Waiting for Garmin watch to add in wallet ### 5/5 — The best world wide *2026-02-05, version 12.4* QIB app is the best app I used across the world I’ve been in the US in the United Kingdom and Turkey this app is the best. No need to say anything else thank you QIB for this application. ### 5/5 — Excellent *2025-10-22, version 12.0* Friendly Apps. Easy to access. Proud user. ### 5/5 — ممتاز *2025-08-26, version 11.9* ممتاز ### 5/5 — Very supportive *2025-02-20, version 11.2* The app very supportive ### 5/5 — QIB bank is great *2024-11-15, version 10.9* من افضل الخدمات وافضل بنك اسلامي تعاملت معاهم ولازلت خدمات ممتازه جدا سهوله التعامل من خلال هذا التطبيق اللذي يعد حرفيا به كل الخدمات التي يحتاجها عميل البن ولا داعي للذهاب للبنك ### 5/5 — Best Mobile app *2024-10-24, version 10.9* One of the best banking mobile app in qatar ### 5/5 — قطر . الدوحة *2024-08-24, version 10.7* تطبيق ممتاز وراقي شكراً جداً❤️ --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*